1. National Qualification – Partnership for Progress Working together to achieve technical excellence

2. National Qualification – Partnership for Progress Progress to date NQ Pilot started on lst April 2013 9 Local Authorities participating 14 Trained Assessors 25 Candidates

3. National Qualification – Partnership for Progress The next phase Identify potential NQ candidates and Assessors for 2014 live launch Ensure successful completion of GRO e- learning modules (evidence only valid for 1 year) Embed technical assessments

4. National Qualification – Partnership for Progress Information about the NQ on the LRSA website

5. National Qualification – Partnership for Progress http://www.lrsa.org.uk/

6. National Qualification – Partnership for Progress Modules 1, 2 & 3 Module 1: Customer service Module 2: Understanding local government Module 3: Using Information Technology Sources of evidence Generic e-learning Written answer Witness testimony Professional discussion

7. National Qualification – Partnership for Progress Module 4: Delivering Registration Services Sub-divided into 7 sections: 4(i) Births; 4(ii) Deaths; (4iii)Stillbirths; 4(iv) Marriage; 4(v) Civil Partnership; 4(vi) Certificates & counter-fraud; 4(vii) Conducting statutory ceremonies.

8. National Qualification – Partnership for Progress Sources of Evidence GRO E-learning modules Levels 1 and 2 Technical Assessments GRO Handbooks Local Authorities generic e-learning modules for Data Protection; Freedom of Information; Equality & Diversity; Outlook, etc.

9. National Qualification – Partnership for Progress GRO e-learning Developed interactive modules to form an e- Learning suite e-Learning modules sit alongside classroom based modules already available on the Registrars website 23 e-Learning modules 10 Level 1 Knowledge Assessments 10 Level 2 Knowledge Assessments

10. National Qualification – Partnership for Progress Each module states module objectives.

11. National Qualification – Partnership for Progress …and the appropriate legislation for the topic.

12. National Qualification – Partnership for Progress

14. Summary of learning scenarios throughout the module.

15. National Qualification – Partnership for Progress

17. GRO e-learning - Assessment level 1 - - Assessment level 2 -

18. National Qualification – Partnership for Progress Technical Assessments Purpose: Used within the framework of the new National Qualification as evidence of competence in a variety of technical registration situations. Used as a measure of performance to drive up technical standards nationally.

19. National Qualification – Partnership for Progress Templates available Births (including declarations) Birth re-registrations Deaths Notices of Marriage / Civil Partnership Marriage Ceremony & Registration Nationality Checking Service Copy certificates Civil Partnership Registration Citizenship ceremonies

20. National Qualification – Partnership for Progress Step-by-step

21. National Qualification – Partnership for Progress What do the scores mean?

22. National Qualification – Partnership for Progress GUIDANCE NOTES Available on the LRSA and GRO websites are: Detailed guidance notes giving step-by-step instructions Blank templates Feedback forms

23. National Qualification – Partnership for Progress Why bother? If we can get this right, it provides a very powerful tool which drives the professionalism that is our business

24. National Qualification – Partnership for Progress Questions