1. “Delivering Outstanding Services” The Audit Peek – Are Your Records Available for Audit? Internal Audit Office

2. “Delivering Outstanding Services” Topics Covered: Expectations for departments in making records available for an audit Challenges experienced Good Examples to follow What to avoid

3. “Delivering Outstanding Services” Expectations for Audited Records Available Complete Current Relevant Sufficient

4. “Delivering Outstanding Services” Employee turnover Records spread out among employees Incomplete – Records – Files Lack of adequate support for transactions: – P-Card Charges – Paid invoices – Grant and Construction Reimbursements

5. “Delivering Outstanding Services” Good Examples Policies & Procedures up to date Custodian for each type of record – Ex: P-Card transactions, Accounts Payable, Grant Reimbursements, Training Records Records – Properly safeguarded – In a centralized location – Readily available Right to Audit Clause

6. “Delivering Outstanding Services” What to Avoid Not finalizing documented procedures Withholding records Creating records during an audit Supporting documentation obtained after audit request Too many records Not enough records Outdated templates & forms

7. “Delivering Outstanding Services” Questions/Comments