1. Slide 1 POA Seminar 02 March 2016 Personnel Competence Including Certifying Staff and Release to Service Andy Swift / Michael Greer

2. Slide 2 Definition: Competence Noun 1.The ability to do something successfully or efficiently. Synonyms: capability ability competency capacity proficiency antonyms: incompetence

3. Slide 3 The Requirements 21.A.139(b)(1)(xi) The quality system shall contain …. control procedures for personnel competence and qualification. 21.A.145 The production organisation shall demonstrate, on the basis of the information submitted iaw the POE that: (a) With regard to general approval requirements.. number and competence of staff to discharge obligations under 21.A.165. (d) With regard to certifying staff, authorised to sign the documents issued under 21.A.163: –The knowledge, background and experience are appropriate to discharge their allocated responsibilities.

4. Slide 4 Organisational responsibility Assessment of Competence 21.A.145(a) –Production staff –Production engineers –Inspectors –Specialist services –Painters/finishers 21.A.145(d) Certifying staff

5. Slide 5 GM 21.A.145 Approval requirements An evaluation of the competence of personnel is performed as part of the quality system. This should include, where appropriate, verification that specific qualification standards have been implemented, for example NDT, welding, etc. Training should be organised to establish and maintain the personal competence levels determined by the organisation to be necessary.

6. Slide 6 Task or Post Evaluation Training Process knowledge Regulatory Awareness Corporate Knowledge Skills Test Minimum Standard

7. Slide 7 The Basics Qualified –Certification Privileges –Training –Human Factors –Further training –Relevance Experienced –History –Time in post –Relevance

8. Slide 8 The Detail Receive Training –Latest techniques –Company procedures –Infrastructure Task Evaluation –Theory review –Training –Practical review –Attitude –Delivery

9. Slide 9 Practical Review System Knowledge Planning Prioritising Decisiveness Initiative Systematic Thinking Reliability Accuracy Delivery Focus –Results –Quality –Detail –Commercial Risk Taking Team Work Communicator Human Factors Attitude

10. Slide 10 Just the beginning………….. Organisational responsibility: Continual development through update training Tailored Personal Specific to task Review Transparent Documented

11. Slide 11 Competence - Conclusion Pre evaluation of the Task or position –To set the Standard Individuals audit –To establish Potential –May require initial training Competence Assessment –Ability to Fulfil the potential Continual development –Update training –Periodic Re-assessment of competence

12. Slide 12 AMC 21.A.145(d)(1) Approval Requirements – Certifying Staff QUALIFYCS are nominated by the PO to ensure that products, parts and/or appliances QUALIFY for Statements of Conformity or Release Certificates. ISSUEFor release of products, parts and appliances the responsibilities to ISSUE statements of conformity/release certificates …. Are allocated to the certifying staff. So now we have established that the CS is competent – what are his / her responsibilities?

13. Slide 13 21.A.165 Obligations of the holder SO WHAT SHOULD THE PROCEDURE INCLUDE? PRODUCTION CERTIFYING STAFF RESPONSIBILITIES The actions carried out by production certifying staff to confirm conformity with the applicable design data and that the parts are in a condition for safe operation may vary from POAH to POAH The release to service procedure in many POEs only describes the completion of the EASA Form 1, stating the information to be included in each block To enable the certifying staff to exercise their responsibilities adequately an effective release to service procedure should include the following checks either directly or by confirming that they have been addressed within the overall business management system

14. Slide 14 21.A.165 - Obligations of the holder Certify conformity to approved design data and are in a condition for safe operation SO WHAT SHOULD THE PROCEDURE INCLUDE? QUALIFY FOR A RELEASE CERTIFICATE That the subject part number(s) is covered by current POA scope That the subject part number(s) is covered by a DOA/POA arrangement That the subject part number(s) is permitted for direct delivery to end users if applicable Contract / Purchase Order requirements

15. Slide 15 21.A.165 - Obligations of the holder SO WHAT SHOULD THE PROCEDURE INCLUDE? CERTIFY CONFORMITY TO APPROVED/APPLICABLE DESIGN DATA That the subject part number(s) are in compliance with the applicable production documents and applicable design data That the applicable design data is approved (e.g. via TC/STC/ETSO or minor change) for airworthiness purposes or will be subject to such an approval for conformity purposes Completeness of all specified and executed production operations Approval and execution of concessions - those concessions that affect fit, form or function shall be stated in block 13 of the EASA Form 1 Valid change status (modification, amendment,…) That the part (and packaging where applicable) are appropriately identified Compliance with applicable airworthiness directives

16. Slide 16 21.A.165 - Obligations of the holder SO WHAT SHOULD THE PROCEDURE INCLUDE? IN A CONDITION FOR SAFE OPERATION Compliance with specified storage terms and conditions (life limited items/time controls are respected) Completeness of specified tests and available test records Visual inspection for damage, corrosion, leaks, etc.

17. Slide 17 21.A.165 Obligations of the holder SO WHAT SHOULD THE PROCEDURE INCLUDE? ISSUE A RELEASE CERTIFICATE That the EASA Form 1 is completed correctly. Sign the EASA Form 1 when satisfied part(s) conform to the applicable design data and that the parts are in a condition for safe operation. Note; the EASA Form 1 shall be restricted to one page.

18. Slide 18 Any Questions?