1. NAFN Services

2. Objectives Introduction to NAFN Services overview General Services Web portal

3. NAFN Data & Intelligence Services 360 local authorities (LA) as members plus Housing Associations & others Not for profit LA shared service Based at Tameside MBC and Brighton and Hove CC Single point of contact between 800 Information Provider’s and members In excess of 200,000 data enquiries per year The only route by which local authorities can acquire telecoms data under RIPA 2000

4. What services do NAFN provide? RIPA Telecommunications Service SSFA Authorised Officer Service General Services Intelligence Services Best Practice

5. RIPA Telecommunications Service Any department investigating criminal offences Since December 2014 NAFN is the only available route by which local authorities can acquire telecommunications data IOCCO Inspection carried out at NAFN offices NAFN processed 1,617 telecoms enquiries last year Another excellent IOCCO inspection report in 2014

6. RIPA Process for Local Authorities Judicial Approval Applicant (Authority) SPoC (NAFN) Communication Service Provider Designated Person (Authority) Sheriff

7. Telephone number IMEI number SIM card Postal services Email Website address Blackberry PIN Facebook/Social Media accounts IP addresses Applications Data Sources RIPA Telecommunications Service

8. Social Security Fraud Act 2001 Authorised Officer Service Available until March 2016 prior to transfer of investigation work to DWP SFIS Housing Benefit Investigations Financial data Credit files Telecoms and utility data

9. General Services Credit reports Land Registry Passports Birth, death & marriages Ebay/PayPal Gumtree CRB Route 2 Consented data DVLA Other vehicle data Company reports Passports Immigration Batch data services Utilities Vehicle blocking

10. Credit Reporting Ability to select preferred Credit Reference Agency Equifax Direct and Call Public instant retrieval of reports No separate contract necessary Reduced per unit cost Variety of options when searching - S29/35/debt/with consent Search by address reports Name & DOB searches

11. Consented Data Search on telephone number, address, postcode to identify or locate subjects Last known address, postcode or telephone number Intelligence only - not evidence Advanced consented data product GB Connexus available soon

12. Consented Data

13. DVLA Service Automated overnight service Current Keeper details Previous keeper details (manual)

14. Intelligence Alerts Ongoing spate of mandate frauds Other warnings NFIB Alerts

15. Links on Entities Person Assets Intelligence Services s29.3 Only Search Criteria NiNo Forename, Surname & Postcode or DOB Address Company Name/No. Vehicle Registration Bank Account Telephone/Email

16. NAFN Website Portal All enquiries submitted via NAFN website with majority of responses available online via the site Over 10,000 users registered Online tracking of your requests Alerts, Policy Library, RIPA, Guidance Manual LA Directory (including AFI’s) Secure access Ask the Expert Facility

17. Website Help

18. Ask an Expert

19. Summary NAFN exists to support members: –Prevent and detect crime & reduce fraud –Reduce debt –Provide effective corporate & financial governance We will: –Provide an expert “single point of contact” for all data enquiries –Design and implement intelligence services –Help share good practice

20. Thank you Tracy Forth Intelligence Team Leader 0161 342 3727 tracy.forth@nafn.gov.uk