1. Page 1 Strathclyde University John Grainger Project Manager Kevin BonerProject Manager Lynn Marshall Project Manager 29th March 2011

2. Presentation title here 00.00.00 page 2 Agency & Leadership As Project Managers we ……. Lead the Project team –Key business Stakeholders –IT –Business Analyst –Test We influence the Project Brief –Business Case –Outcome –How

3. Presentation title here 00.00.00 page 3 Agency & Leadership As PM’s we can influence…… Key project decisions through –Steering Groups –Sponsor –Directors from business Areas

4. Presentation title here 00.00.00 page 4 Resolve issues and actions Plan and deliver project Owns project benefits case Escalation point for resolution of issues Provides guidance and direction to the project Meet fortnightly Meet weekly Meet fortnightly UPPOps Sales & Service Sales & Marketing ITOps Claims Updates weekly face to face and by project status report Project Team Working Group Steering Group Project Leadership: Project Manager/Business Manager Sponsor Authors: Jo Satterley, John GraingerLast Updated: 07/01/2010 How we lead the overall project team

5. Presentation title here 00.00.00 page 5 Leading the team… but who are the team? Sponsor – accountable for delivering the business benefits from the change. Project Manager – accountable for delivering the change Business Analyst – responsible for analysing, defining and agreeing requirements with the business Solution Designers – accountable for designing the IT solution to meet business requirements Business Representatives – responsible for articulating the business wants & needs Finance – responsible for drafting the business benefit case Legal/Compliance – responsible for regulatory compliance Marketing – ensure all deliveries are complaint with Marketing

6. Presentation title here 00.00.00 page 6 The project team will have competing aspirations, agendas and outcomes

7. Presentation title here 00.00.00 page 7 Resolve issues and actions Plan and deliver project Owns project benefits case Escalation point for resolution of issues Provides guidance and direction to the project Meet fortnightly Meet weekly Meet fortnightly UPPOps Sales & Service Sales & Marketing ITOps Claims Updates weekly face to face and by project status report Project Team Working Group Steering Group Project Leadership: Project Manager/Business Manager Sponsor Authors: Jo Satterley, John GraingerLast Updated: 07/01/2010 How we lead the overall project team

8. Presentation title here 00.00.00 page 8 Steering Group – what are they there for? Sets overall direction for the change project and guides overall strategy Reviews, signs-off and supports the scope, budget and delivery plan Assists the Sponsor and Project team in conflict and issue resolution and makes required business decisions to progress the project and remove obstacles Approval / Rejection of any Change requests which have a material impact overall on costs or benefits Key stakeholder relationships to gain support for the programme Reports / engages with the UKGI Executive Management of ‘material’ risks & issues

9. Presentation title here 00.00.00 page 9 Stakeholder Map – Sphere of Influence

10. Presentation title here 00.00.00 page 10 So what happened to that multi-vehicle project? Time Cost Quality / scope Well it all comes back to time, cost and quality The product will get delivered in multiple phases It will cost three times the budget It will take three times as long And the benefits can be three times bigger!

11. Page 11 Any Questions?