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Published byClarence Rogers Modified over 8 years ago
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Book your future. Use Duetto to Drive RevPAR
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Introductions Duetto Overview GameChanger Benefits Demo Key Takeaways What We’ll Cover
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Chris Knothe Senior Solutions Engineer Duetto delivers cloud-based revenue strategy to hotels, allowing them to maximize profits through actionable data to better manage pricing, revenue and business mix decisions. Past Experience:
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1998-2001: Raffles Hotel Vier Jahreszeiten, Hamburg, Germany 2001-2005: The Peninsula New York 2005-2006: Mandarin Oriental Hong Kong 2006-2007: The Carlyle New York 2007-2008: Rosewood Little Dix Bay, BVI 2008-2012: The Carlyle New York (DORM) 2012-2013: Greenwich Hospitality Group (Reg DORM) 2013-2014: The Pierre Hotel, New York (DORM) 2014: Duetto (Solutions Engineer) Introduction – Chris Knothe
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Why Duetto? Founded by leaders in hospitality and technology Patrick Bosworth & Marco Benvenuti (Wynn Resorts) Craig Weissman (salesforce.com) Marquee investors Lee Pillsbury (Thayer), Barry Sternlicht (Starwood), Rich Barton (Expedia), Marc Benioff & Parker Harris (salesforce.com)
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Driving Innovation
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Duetto Solution: Big Data = Better Data Reviews & Social Media Competitor Pricing Data Booking & Reservation Data Web Shopping Regrets & Denials Weather Air Traffic Traditional Revenue Management
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BAR Pricing = Lost Opportunity 8 BAR 2 $200 BAR 1 $100 Retail/ Transient Rate Code: BAR 15% With BAR Pricing comes static: Room Type Differentials Discounts/ Offers 45% Occupancy 75% BAR 3 $300
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Take Back Control – Open Pricing Independently price every single segment, offer and room type Maximize revenue over high demand and need periods Keep all channels open and benefit from the “billboard effect”
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Traditional Pricing CAPACITY AAA Promo Rate 10% 20% ✔ ✔ AAA Promo Rate 10% 20% ✔ ✔ ✖ AAA Promo Rate 10% 20% ✖ AAA Promo Rate 10% 20% ✔ ✖
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Open Pricing CAPACITY AAA Promo Rate 10% 20% ✔ ✔ AAA Promo Rate 10% 20% ✔ ✔ AAA Promo Rate 10% 20% AAA Promo Rate 10% 20% 2% ✔ ✔ 5% ✔ 10% ✔
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Room Types CAPACITY Suite King Bed Double +$100 +$50 +$0 +$75
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Loyalty Rates Shift business from WHOs & OTAs to brand.com by offering fenced rates to all guests who book direct Offer specific loyalty rates based on customer lifetime value including non-room revenue spend Track shopping details of your loyal customers to better understand their behavior through regrets and denials
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Built in the Cloud REMAP DATA WITH NO RESETS RAPID DEPLOYMENT SEAMLESS UPGRADES NO SYSTEM MAINTENANCE ZERO DOWNTIME DATA SECURITY RAPID INNOVATION ACCESS ANYWHERE & ANYTIME NO HARDWARE
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Regional Office Owner Hotel Brand Property Management Collaborate Across the Hotel 16 Operations Sales & Marketing Distribution Revenue Management
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Proactively manage your business No rate shop data Unmapped Codes Unusual Booking Deviation Market Rate Change Unusual Pick-Up Deviation Rate Booked Below Min. Competitor Rate Change High Block Pick-Up Regret & Denials Deviation RM S&M GM Res Smart Alerts
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Customer Success Deep Revenue Management Experience (average 10+ years of experience)
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PRE-SALES CONTRACT EXPANSION SUPPORT ONBOARDING DEPLOYMENT New Property Onboarding Consulting New Feature Training Troubleshooting & Tips Ongoing Checkpoints Systems Configuration Consulting Dedicated Deployment and CS Manager Team Full Implementation Services Data Validation Dedicated CS Account Customized Training Ongoing Support Customer Success Cycle
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Demo
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The Duetto Platform
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Key Takeaways Better more actionable data: Regrets and denials Flexibility and control: Individually yield all segments, rate codes and room types Smarter tools: Group Management and Smart Alerts Unique Cloud Architecture for rapid innovation and real time data Unparalleled support: Customer success team all former revenue manager
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Questions? If you would like a deeper dive into GameChanger's features, please email webinar@duettoresearch.com
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