1. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 1 A Tour of the Exhibitor Services Manual

2. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 2 Who is GES ®? GES is the official services contractor for the 2016 Business Expo at the Cashman Center Las Vegas. Our team will provide the labor, equipment and services to all exhibitors that are participating in this event. AT YOUR SERVICE! If at any time during the planning process you are unsure where to turn, just ask us. We truly are AT YOUR SERVICE!

3. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 3 GES Call Center Use your Official Services Contractor as a resource. Our representatives are knowledgeable and can assist you with the navigation of the Exhibitor Services Manual and the placement of orders. Read your Exhibitor Manual at: Expresso Site: https://ordering.ges.com/011601241 Online Chat - Online Chat - www.ges.com/chat www.ges.com/chat Our Hours of Operation – 6 a.m. to 5 p.m. Pacific Time / 9 a.m. to 8 p.m. Eastern Time – 800.475.2098

4. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 4 The Exhibitor Services Manual The Exhibitor Services Manual will provide you with up-to-date information about the 2016 Business Expo. This includes: Important Dates and Deadlines Information to order Furniture, Electric, Material Handling, Labor, etc. Labels for Shipping your Exhibit or Product Booth Packages Expresso Site: https://ordering.ges.com/011601241

5. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 5 Discount Deadline Date SAVE MONEY! TAKE ADVANTAGE OF THE DISCOUNT PRICES!! Advanced Deadline Date for the best pricing is: Friday, June 3, 2016

6. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 6 Exhibitor Booth Package All Booth Spaces will receive white back drape and white sidewall drape, (1) 6’ white skirted table, (2) chairs, (1) wastebasket, and (1) ID sign.

7. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 7 Electrical Electrical DOES NOT come with your paid booth space Electrical DOES NOT come with your paid booth space Pay special attention to the order discount deadline date, June 3, 2016. Once you have determined what services you will need, review all forms and requirements to receive advance pricing. Sending your complete orders in before the deadline date will save you money. To ensure that you receive the discount pricing, a form of payment and a booth layout form must be submitted prior to move-in.

8. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 8Freight What is Material Handling (Drayage)? It is the unloading of your exhibit materials, delivery to your booth, handling of empty containers to and from storage, and removal of your materials from your booth for reloading. Material handling charges are calculated on a per hundred lbs. weight basis. Cartload Service GES offers a cartload service to assist exhibitors who bring small items (250lbs or less) in their personal vehicles at a one way rate of $75.50 per trip.

9. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 9 Shipping Guidelines/Tips Separate labels for each package Show name, exhibitor name, facility name, booth number, cell phone number Use labels provided in your Exhibitor Services Manual – Advance Shipments to the GES Warehouse May 10 – June 9 – Direct Shipments to the Cashman Center, June 14, 2016. Remove old labels Always bring your shipping information with you Keep tracking or pro numbers and carrier contact info Receive a 10% discount on material handling when using GES Transportation Plus. Book your round trip shipping to receive this discount. Get an instant quote today at: www.ges.com/logistics/quotewww.ges.com/logistics/quote Below are some guidelines to ensure your shipments to show site become more efficient and easy:

10. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 10 Return of Crates (Empties) after Show Close Color coded empty stickers by booth location Cartons/boxes are returned first, after which the crates will be returned. Crate return is random, so please be patient.

11. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 11 Union Jurisdictions

12. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 12 Union Jurisdictions Loading and Unloading Display Material and Equipment Loading and Unloading Display Material and Equipment – Personally Owned Vehicles (POV's) such as cars, pick up trucks and minivans that are utilized for the unloading/loading of exhibit materials will be monitored by GES Freight Personnel. This will allow exhibitors the opportunity to unload quickly and safely into the exhibit area. All box trucks, straight trucks, personal trucks over one ton, trailers and bobtails or other larger vehicles not classified as a Personally Owned Vehicle, will need to be unloaded by union personnel. NO Gratuities

13. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 13 Union Jurisdictions Installation and Dismantle Installation and Dismantle – Exhibitors have the option of utilizing the Official Service Contractor, who provides quality union labor, qualified display houses or personnel from their own companies to install and dismantle displays. Please refer to the EXHIBIT INSTALLATION & DISMANTLING LABOR ORDER FORM for further information. – The Teamsters Union #631 has jurisdiction for the installation, touch up, painting, dismantling and all repair of all exhibits. – The use of power tools is not permitted. As an exhibitor, you will be pleased to know that there are no restrictions or requirements to use union labor for the unpacking and placement of your merchandise or product, providing this work is done by your permanent employees.

14. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 14 Ordering Installation, Dismantling & Electrical Labor If you need to hire labor, GES I&D and or electrical services provide trained installation specialists to install, maintain and dismantle your exhibit. We are able to supply laborers on an hourly basis - with a one-hour minimum. Please order labor in advance! Why order in advance: PRICE & Availability!! – Price! The DISCOUNT labor rate is $104.50 per straight time hour/ Electrical rate $125.00 per straight time hour.

15. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 15 Wrap Up Plan, plan, plan Read the Exhibitor Services Manual Be aware of the discount deadline date and order everything you will need in advance Ship smart; label all containers effectively, bundle your shipments to avoid multiple minimum charges Bring copies of advanced orders and create a booth diagram Leave enough time after move-out to pack up, when making travel arrangements Ask for help---we are Exhibition Experts, let us know how we can help you

16. Copyright © 2014 Global Experience Specialists, Inc. (GES) All Rights Reserved. Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees. 16 Global Experience Specialists Thanks You See you at the SHOW!