1. AT HOME AND ABROAD, HELPING TO BUILD AND TO REBUILD STONGER COMMUNITIES

2. THE RED CROSS AROUND THE WORLD: A KEY PLAYER DURING EMERGENCIES A network of 190 National Societies Assistance to people affected by conflicts Assistance to people affected by disasters

3. A MISSION BASED ON 7 FUNDAMENTAL PRINCIPLES HUMANITY IMPARTIALITY NEUTRALITY INDEPENDENCE UNITY VOLUNTARY SERVICE UNIVERSALITY

4. THE RED CROSS OPERATES BEFORE, DURING AND AFTER DISASTER OCCUR Prevention Knowing how to react during an emergency situation and how to reduce its impact. Prepareness Helpling communities prepare, recover and rebuild. Emergency Response Providing basic necessities to get back to normal life as soon as possible.

5. OUR HUMAN COMMITMENT TROUGHOUT QUEBEC 5000 volunteers, active in their communities A team of responders in every MRC 3 responses a day at the site of disasters to help thousands of people 450 injury prevention training partners Over 200,000 children and adults trained in injury prevention each year (including 30,000 young Babysitters) Support for international relief operations

6. RED CROSS ACTION IN QUEBEC: PLAYING A MAJOR ROLE IN PUBLIC SAFETY Day to day Fires Watermain breaks Extended power outages Gas leaks... Major disasters Floods Forest fires Ice storms Tornadoes... New realities Climate change Pandemics Welcoming returning Canadians...

7. PROVIDING BASIC NECESSITIES DURING DISASTERS: SERVICES FOR THE POPULATION PERSONAL DISASTERS Emergency food, shelter and clothing First aid and personal services Moral support and comfort

8. PROVIDING BASIC NECESSITIES DURING DISASTERS: SERVICES FOR THE POPULATION Major disasters  Reception and information centres  Management of emergency shelters  Emergency food and clothing  First aid and personal services  Family reunification

9. HOW THE RED CROSS PROVIDES SERVICES Disaster Response Team (DRT)  Supervise large-scale emergency operations  Support regional teamsSoutenir les équipes régionales Emergency Response Team (ERT) – 1083 specialized volunteers  Provide disaster services  Manage services centres and emergency shelters Reservist volunteers – 1591 reservist volunteers  Support disaster management during major disasters  Employee volunteers released by their company (Ready When the Time Comes program)

10. GROWING NEEDS In the last 5 years: increase in the number of responses increase in the number of people affected by disasters 45 %78 %

11. RECENT LARGE- SCALE RESPONSES 2013 Lac-Mégantic disaster  500 volunteers  Assistance programs reach 96% of the population2011 2011 Montérégie floods  594 volunteers  3299 people assisted PHOTOGRAPHE MARTIN BOUFFARD

12. RECENT LARGE- SCALE RESPONSES 2010 Earthquake in Haiti  650 volunteers  4266 people received and assisted Forest fires  8325 emergency items distributed  450 people provided with shelter every night 2009 Influenza A H1N1  483 volunteer hours PHOTOGRAPHE MARTIN BOUFFARD

13. RECENT LARGE- SCALE RESPONSES 2007 Gaspésie floods  571 people assisted 2006 Evacuation from Mistissini (twice)  3440 people assisted 2006 Operation Lebanon  430 volunteers  5471 people received and assisted

14. SOURCES OF DONATIONS(%) INDIVIDUAL DONATIONS 72 % CORPORATE DONATIONS AND FOUNDATIONS 22 % OTHER 6 % FUNDRAISING TO PROVIDE SERVICES No government funding. Funds raised through annual fundraising campaigns are dedicated exclusively to Red Cross operations in Quebec and 79% of the funds raised annually are dedicated to the provision of free services to the population. Funds raised during international appeals are dedicated to Red Cross relief operations abroad.

15. FUTURE OUTLOOK AND CHALLENGES SUPPORT THE INCREASING DEMAND FOR RESPONSE SERVICES. PREPARE TO FACE THE IMPACT OF NEW DISASTER REALITIES. INCREASE IMPLEMENTATION OF PREVENTION PROGRAMS TO BOOST THE DEVELOPMENT OF A CIVIL PROTECTION CULTURE IN QUEBEC.

16. TO MEET THESE CHALLENGES, THE RED CROSS CAN AND MUST DEPEND ON TWO ESSENTIAL LEVERS A well-implemented network of volunteers throughout Quebec. The public’s and the business community’s generosity.

17. THANK YOU

18. QUESTIONS OR COMMENTS?