1. © 2013 Thomson/South-Western. All rights reserved. Theories and Thinking about Diversity 2

2. © 2013 Thomson/South-Western. All rights reserved.3–2 Chapter Objectives After completing this chapter, readers should have a greater understanding of what constitutes minority groups and the processes surrounding people’s thinking about and treatment of those who are dissimilar to them, and what organizational processes can help to increase diversity, equality, and inclusion. Specifically, they should be able to: discuss the meaning of the terms minority group and non-dominant group. explain characteristics used to identify minority groups and be able to use these characteristics to identify the non-dominant groups in one’s particular environment.

3. © 2013 Thomson/South-Western. All rights reserved.3–3 Chapter Objectives (cont’d) After completing this chapter, readers should have a greater understanding of what constitutes minority groups and the processes surrounding people’s thinking about and treatment of those who are dissimilar to them. Readers can expect to discuss thought processes related to stereotyping, prejudice, and discrimination and related theories. examine in-group favoritism and out-group bias. explain what organizations can do to promote diversity and inclusion. have a better foundation for synthesizing the material in the remaining chapters.

4. © 2013 Thomson/South-Western. All rights reserved.3–4 What is a Minority? Minority or Non-dominant GroupMinority or Non-dominant Group  Those subordinated to majority or dominant group members in terms of power, prestige, and privilege.  Does not necessarily refer to groups that are numerically fewer than majority group members.  Have four common characteristics: identifiability, differential power, the experience of discrimination, and group awareness

5. © 2013Thomson/South-Western. All rights reserved.3–5 Characteristics of Minorities IdentifiabilityIdentifiability  Distinguishable, readily apparent differences in the physical or cultural traits of minority and majority group members.  These are sometimes artificially constructed to increase identifiability. Differential powerDifferential power  The dominant group’s use of power to control non-dominant groups who have less power  In their control of resources, the powerful also control access to education, employment, health care and other things that affect life chances of those without power. DiscriminationDiscrimination  Differential and pejorative actions that serve to limit the social, political, or economic opportunities of members of particular groups  The types of differences that are emphasized and ignored depend on choices of the dominant group in a society. Group awarenessGroup awareness  The self-identification response of minority group members to subordination and discrimination by the majority. Group awareness may also come with resistance and activism.

6. © 2013 Thomson/South-Western. All rights reserved.3–6 T ABLE 3.1 Typology of Non-dominant Groups in Relation to the Relevant Dominant Group ∗,† ∗ Although the table is adapted from Dworkin and Dworkin, some categories were added and others were deleted. The ratings of the levels of appropriateness of the group to the criteria are the author’s. †Aside from Whites and men, all groups are non-dominant groups. ‡Dworkin and Dworkin’s definition of group awareness as resulting from discrimination makes this less relevant for Whites, although White ethnic identity is increasing— see Chapter 7. Group awareness for men of color varies by race but would not result from discrimination by women because women are not “dominant” to men. Source: Adapted from Dworkin, A. G., & Dworkin, R. J. (1999). The Minority Report (3rd edition). Orlando, FL: Harcourt Brace, p. 178.

7. © 2013 Thomson/South-Western. All rights reserved.3–7 T ABLE 3.1 Typology of Non-dominant Groups in Relation to the Relevant Dominant Group ∗,† (cont’d) Source: Adapted from Dworkin, A. G., & Dworkin, R. J. (1999). The Minority Report (3rd edition). Orlando, FL: Harcourt Brace, p. 178. ∗ Although the table is adapted from Dworkin and Dworkin, some categories were added and others were deleted. The ratings of the levels of appropriateness of the group to the criteria are the author’s. †Aside from Whites and men, all groups are non-dominant groups. ‡Dworkin and Dworkin’s definition of group awareness as resulting from discrimination makes this less relevant for Whites, although White ethnic identity is increasing— see Chapter 7. Group awareness for men of color varies by race but would not result from discrimination by women because women are not “dominant” to men.

8. © 2013 Thomson/South-Western. All rights reserved.3–8 Categorization and Identity What factors cause groups to be singled out for discriminatory and prejudicial treatment?What factors cause groups to be singled out for discriminatory and prejudicial treatment?  Prejudice ≠ Discrimination  Prejudice is irrationally based, negative attitudes. Discrimination is behavior based on prejudicial attitudes.  Stereotypes – overgeneralization of characteristics to large human groups.  Prescriptive stereotypes – ideas about how people should behave based on their group memberships  Descriptive stereotypes – ideas about how people do behave

9.  Social categorization  The tendency of individuals to perceive themselves and others as belonging to particular groups— ordering one’s social environment by groupings of persons.  Social identity refers to the part of an individual’s self-concept that derived from his or her membership in a particular social group, and the value and emotional significance attached to that group membership. © 2013Thomson/South-Western. All rights reserved.3–9

10. © 2013Thomson/South-Western. All rights reserved.3–10 Consequences of Social Categorization and Social Identity In-group favoritism and out-group biasesIn-group favoritism and out-group biases  Those in power (dominant groups) hire, promote, and reward members of their in-groups.  By favoring dominant in-group members, non-dominant group members are disadvantaged. Multiple group memberships – make in-groups and out- groups and social identities complexMultiple group memberships – make in-groups and out- groups and social identities complex

11. Categorization and identity (cont’d) Non-dominant groups as the in-groupNon-dominant groups as the in-group  At times, non-dominant groups favor members of out-groups and stereotype their own group members.  Internalized racism – when members of devalued races accept and believe negative messages about their own abilities and intrinsic worth and those of others of the same race.  “Doll studies” © 2013Thomson/South-Western. All rights reserved.3–11

12. © 2013 Thomson/South-Western. All rights reserved.3–12 Aversive Racism and Other Contradictions Aversive RacismAversive Racism  Occurs when those who ostensibly adhere to egalitarian values and believe themselves to be unprejudiced still possess negative feelings and beliefs about racial issues and minority group members.  Aversive racists do not openly discriminate, but when their actions can be justified by some other factor (e.g., lack of “fit” or some other factor other than race), they are likely to exhibit aversive racist behaviors.

13. Aversive Racism (cont’d) Ambivalent sexism – simultaneously holding both hostile and benevolent sexists beliefs about women.Ambivalent sexism – simultaneously holding both hostile and benevolent sexists beliefs about women. Hostile sexism – antipathy toward women based on faulty and inflexible generalizations.Hostile sexism – antipathy toward women based on faulty and inflexible generalizations. Benevolent sexism – interrelated attitudes about women that are both sexist and believed to be positive.Benevolent sexism – interrelated attitudes about women that are both sexist and believed to be positive. © 2013 Thomson/South-Western. All rights reserved.3–13

14. © 2013 Thomson/South-Western. All rights reserved.3–14 Individual and Organizational Recommendations Reducing the Propensity to StereotypeReducing the Propensity to Stereotype  Lead aversive racists to see the inconsistencies in their behaviors and their stated values.  Engage group members in activities to achieve common, superordinate goals.  Encourage groups to perceive themselves as members of a single, superordinate group, rather than as two separate groups.  Implement organizational monitoring and control measures.

15. Key Terms Ambivalent sexismAmbivalent sexism Aversive racismAversive racism Benevolent sexismBenevolent sexism Descriptive stereotypingDescriptive stereotyping DiscriminationDiscrimination EgalitarianEgalitarian Fundamental attribution errorFundamental attribution error Hostile sexismHostile sexism Internalized racismInternalized racism NeosexismNeosexism PrejudicePrejudice Prescriptive stereotypingPrescriptive stereotyping Social identitySocial identity StereotypesStereotypes © 2013 Thomson/South-Western. All rights reserved.3–15