1. Summary of Changes

2. General These are changes that have come up in many EMV migrations that I have assessed and been involved in. The changes are broken down into Acquirer, Issuer and General changes

3. Acquiring June 16Caribbean Electronic Payments LLC3 These are often of the Acquirer projects needed. Switch Upgrade Terminal Management System Upgrade Router Upgrade or reconfiguration Assessment of any new terminals and ATMS Certification with schemes Fraud Monitoring requirements Merchant Education Merchant Contracts update Use of Simulators for testing New Applications required and how they integrate..

4. Issuing These are often of the Issuer projects needed Card upgrade phasing Card design Card chip and vendor selection Card certification Card Production upgrade with Q&A Simulator HSM upgrades Card profiles and additional card applications Account and Retail Banking upgrades Scheme Interfaces Script Processing and training Reporting upgrades Cardholder education and communications, cardholder contracts Testing simulators PIN Change capability

5. General June 16Caribbean Electronic Payments LLC5 These are often of the general projects needed Monitoring Chip Transactions Update processes and procedures Disputes and Chargeback updates Staff Training Issuer and Acquirer PCI DSS Preparation