1. Supporting you. Student Services Student Services 2011 29th September, 2011 Event: SoPS CMA - Psychology induction week Rosalind Davies, Student Services

2. 2 Student Services Here to support you whilst you are studying at the University of Southampton. Based in the Student Services Centre on Highfield Campus and have a presence on all our satellite campuses. We can advise you about everything from: helping you pay your tuition or accommodation fees, receiving guidance on your visa applications, getting financial advice or support, accessing specialist help with your studies, emotional or learning support as well as access to career advice and opportunities. Find out more about us, visit: www.southampton.ac.uk/studentserviceswww.southampton.ac.uk/studentservices

3. 3 Student Services Centre Your first point of contact If you have queries about your fees, visa, accommodation or if you are just not sure where you ask a question you can speak to an advisor who will help you Within the SSC you can find the majority of our advisors and resources e.g. Career Destinations, Dyslexia and Disability Practitioners, etc. Tel: 023 8059 9599 (29599 internal); Email: ssc@southampton.ac.ukssc@southampton.ac.uk Website: www.southampton.ac.uk/studentserviceswww.southampton.ac.uk/studentservices

4. 4 Student Services Centre: Career Destinations A wide range of resources, group workshops and events available to develop your work related skills giving you the best possible opportunity to get the career you want. Events include: career fairs, speed networking, employer presentations, assessment centre boot camps, Excel Southampton placement programme and business simulation exercises to help develop your commercial awareness. We also run a Community Volunteering programme, all of which can contribute points towards your Graduate Passport. Access job opportunities, book onto an event and monitor your Graduate Passport points on the Student Portal.Portal Visit us in the Student Services Centre and use our careers resource library. careers@soton.ac.uk; www.southampton.ac.uk/careerscareers@soton.ac.ukwww.southampton.ac.uk/careers

6. 6 Online Student Portal www.southampton.ac.uk/careers/studentportal

7. 7 Enabling Services Provide a range of services for specific short or long-term needs by offering support to help you succeed in your studies. You can attend group activities (counselling, tutorials and workshops) as well as individual support sessions throughout the year for support and direction. All our services are provided on Highfield and other University campuses by appointment. –Disability advice and guidance –Dyslexia assessment and tutoring –Counselling –Mentoring –Needs assessment –Assistive technology Contact:Tel:023 8059 7233 Email:enable@soton.ac.ukenable@soton.ac.uk

8. 8 Enabling Services – Registration Events: If you have disclosed any type of Specific Learning Difficulty or disability or mental health condition you should have received information about when to register with the services. You need to do this so you can access the support, especially if you need additional exam requirements. Please go along to the Assistive Technology Service (on the ground floor of the Hartley Library, Highfield Campus) at one of the times below with your diagnostic reports or medical evidence to register and chat to a specialist practitioner about the support you are entitled to. DayTime Mon 26 Sept10am-12noon 2pm-4pm (Health Sciences Only) Tues 27 Sept2pm-4pm Wed 28 Sept10am-12noon 2pm-4pm Thurs 29 Sept12noon-2pm Friday 30 Sept10am-12noon (WSA students) 1pm-3pm

9. 9 Enabling Services: 24/7 First Support If you have a change in circumstance whilst at University, you might need some additional support for a short while. Some of the things that could affect you are: –Feeling lonely & withdrawn - Victim of assault or crime- Being worried about a friend/flatmate –Worried about your exams - Becoming ill, either physically or mentally - Flatmate is unwell and relying on you for support Dedicated to being the first point of contact for both you and your friends/family during times of crisis or extreme difficulty. The team works with you to identify what support is needed and assists you for very short periods until ongoing support is in place. Your friends and University staff can refer you to the team if they are worried about you. You can also refer your friends if you are worried about them for any reason or to ask for advice about how to handle situations. Contact us 24/7, out of hours is urgent support only. Contact in office hours: Tel: 023 8059 7488 Email: firstsupport@soton.ac.ukfirstsupport@soton.ac.uk Location: Student Services Centre Out of Hours:Tel: 023 8059 2811 (24hours a day, 365 days a year)

10. 10 Residences 24/7 support in halls of residences –Glen Eyre –Wessex Lane –Archers Road –Highfield Halls –Erasmus Park –Bencraft Halls Residences Support Service Out of hours working to maintain a safe and study conducive environment. Contact them for advice and support about your halls and look out for them during the induction weeks to say hello! Tel: 023 8059 5777 Email: residencessupport@soton.ac.uk

11. 11 Sport and Wellbeing A comprehensive service to cater for all your sporting and wellbeing needs Full fitness and lifestyle classes programme Swimming lessons Gym and cardio machines, both on Highfield and in halls sites Personal Training sessions Facilities: –Jubilees Sports Centre –Wide Lane Sports Ground –Watersports Centre –Wessex Lane / Glen Eyre Gyms

12. 12 Early Years Centre Child care for 3months - 5years. Available for staff and students of the University Morning and afternoon sessions Monday to Friday: 8am – 6pm Contact for further details: –Tel: 023 80 59 3465 –Email: earlyyearscentre@soton.ac.ukearlyyearscentre@soton.ac.uk

13. Other support: Students’ Union – Building 40. Offer a range of support to all students e.g. advice and guidance about courses and complaints/appeals Chaplaincy – Drop in and chat to a chaplain or visit for a quiet space – 41 University Road or www.southampton.ac.uk/chaplaincy www.southampton.ac.uk/chaplaincy

14. 14 Thanks for listening: We hope you enjoy your time here in Southampton, remember to come and visit us as soon as you can! Student Services Centre, B37 – Highfield Campus www.soton.ac.uk/studentservices 023 8059 59599 ssc@soton.ac.uk Any Questions?

15. Career Destinations

16. 16 How to find Career Destinations Student Services Centre, Building 37, Highfield Campus

17. 17 How can you gain valuable skills? Do well in your course and academic work! Work experience - any experience can be helpful Internships http://www.southampton.ac.uk/careers/placements/index.html http://www.southampton.ac.uk/careers/placements/index.html Voluntary work – check out Community Volunteering http://www.susu.org/cv http://www.susu.org/cv Mentoring http://www.southampton.ac.uk/careers/mentoringhttp://www.southampton.ac.uk/careers/mentoring Get involved in extra-curricular activities University Clubs and Societies – be an active member Start the Graduate Passport! http://www.southampton.ac.uk/graduatepassport http://www.southampton.ac.uk/graduatepassport

18. 18 What is Volunteering? An activity that involves spending time, unpaid, doing something that aims to benefit the environment or other people. Volunteering is an important expression of citizenship and fundamental to democracy. Volunteering comes in many forms. All sorts of people volunteer in a wide variety of roles.

19. 19 How do I get involved? Register online at: http://cv.susu.org Book yourself onto a General Training Session on the Career Destinations Events Calendar: http://www.soton.ac.uk/careers Search for opportunities on the website: http://cv.susu.org

20. 20 www.southampton.ac.uk/careers/mentoring Voices of Experience Career Mentors

21. 21 University of Southampton Graduate Passport Open to Undergraduate and Postgraduate students 4 packages: –Active Citizen: focus on community and citizenship –Global Graduate: focus on international awareness –Entrepreneur: focus on business and social enterprise –Developing Professional: enables you to participate in a range of activities from across the set packages www.soton.ac.uk/careers/passport

22. 22 Student Resources Network Our partnership work with Schools and other Services has led to the development of the Student Resources Network (SRN). It is a gateway to all the help and support needed as a student at the University of Southampton. The physical and virtual provision of services and information is only a click or a call away. Just look for the Student Resources Network colours around the University and you’ll know there’s useful information or help at hand designed specifically for you. Log into SUSSED and click on the ‘Resources’ tab to access your School and Services

23. Career Destinations Building 37 Student Services Centre Highfield Campus Mon-Tue 09:00 - 17:30 Wed 09:00 - 15:30 Thurs-Fri 09:00 - 17:30 Become a fan of our Facebook Page: “University of Southampton Career Destinations” Follow us on Twitter: “UoS_Careers”

24. Career Destinations www.southampton.ac.uk/careers careers@soton.ac.uk 023 8059 3501