1. Cross Oak Ranch Homeowners’ Association Annual Meeting November 30, 2011

3. Cross Oak Ranch HOA Annual Meeting Agenda  Call to Order  Introductions  Roles and responsibilities living in an HOA community  Review of goals, activities, challenges, finances  Comments and Suggestion  General Discussion – Questions and Answers  Adjournment

4. Cross Oak Ranch HOA Annual Meeting Introductions HOA Board of Directors Acting President Stephen Howard V.Pres - Secretary-Treasurer Ryland Homes

5. Cross Oak Ranch HOA Annual Meeting Introductions CMA Community Management Associates Plano Regional Vice PresidentKaren Boyd Mid Cities Regional Vice PresidentRob Koop Association ManagerMichele Harris Administrative AssistantKay Martin Compliance CoordinatorCindy Sulsar

6. Roles and Responsibilities living in an HOA community Contribute to the maintenance of the common areas Maintain Property Standards Volunteer

7. Cross Oak Ranch HOA Annual Meeting Management Report 2011 Insurance Covered Storm Damage  Marina Dock & Gazebo Replaced  Bus Stop Roof & Missing Siding Replaced and Painted  Removed & hauled away fencing debris  Small Pool – All Arbors Replaced  Large Pool  Roof Replaced – (twice)  Gutters installed  Pool Building Painted

8. Cross Oak Ranch HOA Annual Meeting Management Report 2011-cont.  ACC Committee Formation for Post- Construction ACC Requests  Lake Management  Insurance Savings (approximately $6,000)  Assistance from County Code Enforcement  Fences  Inoperable Vehicles  Junk stored in Yards  Trash / debris  Holiday Decorations

9. Cross Oak Ranch HOA Annual Meeting Financial Review as of 10/31/2011 Operating Balance$104,194 Excess Operating Balance$131,178 Doubtful Accounts($ 32,141) Accounts Receivables $202,109 Reserve Fund$ 7,128

10. Cross Oak Ranch HOA Annual Meeting 2012 Objectives  Repair Irrigation  Replace missing fountain  Replace Pool Signage  Repair/Replace Pool Furniture  Expand Pool surveillance cameras  Rectify Pond Leakage/Algae Issue  Repair Pool Leaks  Correct Splash Park Drainage

11. CMA – Association Management Goal Promote and Support the success of Cross Oak Ranch Homeowners’ Association  Collect Homeowner Assessments  Expense Management Budget, Vendors, Problems, Planning  CC&R Enforcement Architecture, Violations, Collections  Administrative Services Accounting, Legal, Insurance, Resale  Encourage Homeowner participation Committees Future Board of Directors leadership

12. Future Dev

13. Assessments Semi-Annual Assessment $192.50 Enforcement - Collection Policy After 30 days, add late fee and interest After 60 days, add more fees and interest After 90 days, subject to lien After 120 days, subject to foreclosure

14. Expenses Management Fee  Manager, Administrator, Compliance Coord. Accounting Common Area Maintenance CC&R Enforcement  Collections, Violations, Legal Fees HOA driven  Committees: Communications, Activities, Beautification Insurance Taxes Reserves

15. Common Area Maintenance Landscaping  Mow/Trim/Trees/Shrubs/Pests Irrigation  Water, Electricity  Swimming Pools Maintenance, Porter, Chemicals, Attendant Lakes/Fountains Well, Pumps, filtration, fountains, lighting, electricity

16. Covenants, Conditions & Restrictions Purpose: To insure the property and maintenance standards are adhered to and enforced. Method:  Architectural Review Committee:  ACC requests must be submitted to Admin and reviewed by ARC  Compliance Coord. inspects twice a month  Architectural, Landscape, Fences, Parking Enforcement:  Postcard  After 10 days - 1 st Letter  After 30 days - 2 nd Letter (fee)  After 60 days - Fine  After 90 days - Self Help

17. Total Violations 2414 1/1/2011-11/28/11

18. Homeowner Participation The HOA is only going to be as successful as the Homeowners make it !  Understand the need for contribution, standards and compliance.  Help your neighbors  Volunteer to make a difference.  Homeowners will eventually lead and direct the HOA.

19. Committees  ACC Committee (Post-Construction)  Communications  Web Site  Newsletter  Crime Watch  Street Captains  Activities  Community Garage Sale  Easter  Summer  Halloween  Happy Holidays  Beautification  Yard of the Month  Seasonal Color

20. Questions Comments

21. www.crossoakranchhoa.com www.cmamanagement.com