1. Quality Management Supplier Quality Requirements Clarification Meeting Civil work at Dinaledi Sub Station Presentation By: Mothusi Itumeleng 16 July 2014

2. 13/05/20142 QM 58 – Supplier Contract Requirements Purpose - Define the requirements by which Contractors/ Suppliers shall establish, documented, implement, maintain and continually improve a Quality Management System (QMS) based on ISO 9001:2008 and ISO 10005:2005. Scope (i.e. Quality requirements) which will be addressed are: o Quality Management System (QMS) Requirements. o Evidence of QMS in operations. o Contract/Project Quality Plan Requirements. o Quality Control Plan/Inspection & Testing Plan (ITP) Requirements. o Additional/Customized Requirements.  QM – 58 defines the above mentioned requirements (read para 3.2 –and 3.3).  The supplier shall submit the following quality documentation with the tender.

3. 13/05/2014 3 Quality Documentation with Tender The supplier shall submit the following quality documentation with the tender: o Quality Management System (QMS) Requirements.  Copy of ISO 9001:2008 certification OR objective evidence of a QMS that complies with ISO 9001:2008 (i.e. QM Manual and 6 mandatory procedures). Quality Manual. Document Control Procedure (Clause 4.2.3), Record Control Procedure (Clause 4.2.4), Internal Audit Control Procedure (Clause 8.2.2), Control of nonconforming product (Clause 8.3), Corrective Action Procedure (Clause 8.5.2), Preventative Action Procedure (Clause 8.5.3). Procedure for control of suppliers (i.e. additional procedure).

4. 13/05/2014 4 Quality Documentation with Tender The supplier shall submit the following quality documentation with the tender: o Evidence of QMS in operations.  Copy of closed out and completed product / process NCR.  Copy of closed out and completed product / process CAR.  Copy of closed out and completed product / process PAR. See Appendix E/Template A on QM – 58.Appendix ETemplate A  Detailed CV of the supplier QMR.  Copy of organisational structure indicating QMR position.  Historical information register on similar work carried out.  Copy of customer satisfaction survey.

5. 5 Quality Documentation with Tender The supplier shall submit the following quality documentation with the tender: o Draft Contract/Project Quality Plan Requirements.  Draft CQP that fully complies with ISO 10005 standard,  See Eskom template & guidelines on QM 58 Appendix C. o Draft ITP that complies with Eskom template.  See ITP Template.See ITP Template o Additional/Customized Requirements. o Quality Acknowledgement/Compliance forms:  Form A – Tender & Contract Quality Requirements (App A – QM 58).  Form B – Quality Management System Requirements (App B – QM 58). 13/05/2014

6. 6 Evaluation Criteria & Weights Ref Clause (QM 58) Supplier Tender Submissions (Checklist) Weights (%) 3.1.1.Quality Management System Requirements (ISO 9001):  IS0 9001:2008 Certification OR,  Quality Manual with 6 Mandatory Procedures. 30% 3.2.1.Evidence of QMS in operation:  Copy of closed out and completed product / process NCR.  Copy of closed out and completed product / process CAR.  Copy of closed out and completed product / process PAR.  Detailed CV of the supplier QMR.  Copy of organizational structure indicating QMR position.  Historical information register on similar work carried out.  Copy of customer satisfaction survey. 30% 3.2.2.Draft Contract Quality Plan Requirements (Appendix C)20% 3.2.2.Draft Quality Contract Plan QCP /ITP’s (Inspection Test Plan)10% Additional/Customized Requirements.  Form A.  Form B. 10%

7. Summary  Supplier should submits all Quality documentation with a tender, index and file in the following sequence: QMS Evidence of QMS CQP (Sample published) ITP (Sample published) Forms (published)  CQP and ITP are implemented by Supplier and monitored by Eskom for the duration of the contract.

8. Thank you Please address any requests for clarifications on Quality requirements to Eskom Sourcing Specialist.

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