1. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 1 Chapter 9 Managing Teams Managing Effectively 4th Edition Chuck Williams

2. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 2 Advantages The Advantages and Disadvantages of Teams 1.1 Disadvantages

3. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 3 Autonomy, the Key Dimension Traditional Work Groups Traditional Work Groups Employee Involvement Teams Employee Involvement Teams Semi- autonomous Work Groups Semi- autonomous Work Groups Self- managing Teams Self- managing Teams Self- designing Teams Self- designing Teams Autonomy Exhibit 9.3 2.1

4. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 4 Special Kinds of Teams Cross-Functional Teams – Virtual Teams – Project Teams – 2.2

5. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 5 Team Norms Informally agreed-on standards that regulate team behavior Powerful influence on work behavior Regulate the everyday behaviors of teams 3.1

6. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 6 Team Cohesiveness Team Norms: – Team Cohesiveness: – –Cohesive Teams: 3.2

7. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 7 Team Conflict Team Size: – Team Conflict: C-type Conflict – A-type Conflict – 3.4

8. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 8 Stages of Team Development Team Performance Time Forming Storming Norming Performing De-Norming De-Storming De-Forming Exhibit 9.6 3.5

9. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 9 Setting Team Goals and Priorities Stretch Goals: – 4.1

10. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 10 Selecting and Training Teams 4.3 Selecting Team Members: – Training Team Members: –

11. Chapter 9 Copyright ©2009 by Cengage Learning Inc. All rights reserved 11 Team Compensation and Recognition Three methods of compensating team participants: – 4.4