1. P ROVINCIA DI REGGIO EMILIA Employment, Professional Training and Human Resources Department MODERN PUBLIC EMPLOYMENT CENTRE IN ITALY Loredana Dolci - Employment, Professional Training and Human Resources Department Manager Sabrina Bondavalli - Employment Centre of Reggio Emilia - O.U. Responsible

2. Reggio Emilia.....what? where?... Reggio Emilia is a city in Emilia- Romagna, in the north of Italy. It's located on the Via Emilia, between Parma and Modena Characteristics of the area: 525.000 inhabitants 58.000 companies (95% of them with less than 10 employees) 45 Communities (Municipalities)

3. The area has a rich cultural and gastronomic tradition. Parmigiano Reggiano, Tortellini, Aceto Balsamico, Mortadella and Lambrusco are famous culinary products of this zone. […] Reggio Emilia.....what? where?...

4. Economic situation: Vast majority of small and medium-sized enterprises (mechanical engineering, textiles, ceramics, food industries) Very low unemployment rate (2%) before the economic and financial crisis started in 2008; now more than 5% High rate of migrants, mainly from East Europe and North Africa

5. […] Reggio Emilia.....what? where?... “Provincia di Reggio Emilia” is one of the main public local authorities in the area of Reggio Emilia and is responsible for the services of the provincial Employement Centres

6. THE ROLE OF PROVINCIAL EMPLOYMENT CENTRES To realize information and careers counselling activities To facilitate the cross of work supply and demand To promote training period and training courses To be part of services network for local development

7. OUR SERVICES... ADMINISTRATIVE SERVICES LOCAL BOARDS TRAINING COURSES JOB PLACEMENT FOR THE DISABLED WEB-BASED SERVICES VOCATIONAL GUIDANCE TRAINING PERIODS JOB MATCHING RECEPTION INTERNET POINT … FOR FREE...

8. Services addressed to people Reception (first contact) Self–counselling (information material, internet point) Vocational guidance Job matching Training periods Training courses Administrative and management services

9. Services addressed to private companies Searching for personnel Training periods Consulting services Administrative and management services

10. ACTIVITIES FOR COMPANIES JOB MATCHING FREE ADVERTISE OF VACANCIES: Web site Local newspapers and magazines Spread trough employment centres and other public offices like town hall etc. RELATIONSHIP WITH COMPANIES IN ORDER TO: Analyse the company needs Analyse the tasks...

11. ACTIVITIES FOR COMPANIES JOB MATCHING INDIVIDUAL TALKS WITH PERSONS IN ORDER TO:  Obtain informations about work experiences, training courses, skills and availabilities  Insert the name and all information in the database JOB MATCHING IN ORDER TO:  give the company a selection of persons and their curricula

12. The “Window” A selection of qualified and available persons that monthly are sent, by e-mail, to all companies.

13. MEETINGS to put Your company at the centre......of employment” One open day: employers can visit our offices and deepen all services addressed to companies

14. SOCIAL SAFETY VALVES RECIPIENTS Companies affected by the economic crisis OUR SERVICES Team and individual talks with workers orienting workers to training courses Training frequency (40 up to 300 hours)

15. Opportunities for companies: The training courses, financed by public funds, are designed to allow: the improvement of skills learning of skills SOCIAL SAFETY VALVES in order to restructure or reorganize the company

16. TRAINING PERIOD LEARNING EXPERIENCE ON THE JOB For companies...opportunity to know and evaluate new workforce, To train persons to suit their needs At the end can decide whether to hire the person

17. TRAINING PERIOD LEARNING EXPERIENCE ON THE JOB Employment centres... Promote Match supply and demand Support company in the elaboration of the training project Tutor person and company throughout the training period.

18. Web-based services S.I.L.E.R (Employment Information System of Emilia Romagna) S.A.R.E. (Administrative Simplification Network) EUREKA! (graduates’ database)

19. SIL-ER (Employment Information System of Emilia Romagna) z It is a web based system in which all information about people looking for a job or having a job since 1997 are stocked. z It is engineered to receive the transmission of required communications (about hiring, termination, transformation and extension of employment) sent by SARE from companies to Employment Centres. z Other Public Services may be allowed to check informations about their users, entering S.I.L.E.R. archive by web.

20. S.A.R.E. (Administrative Simplification Network) The SARE service (Administrative Simplification Network) is a web based system, free of charge, engineered to facilitate and speed up the transmission of required communications (about hiring, termination, transformation and extension of employment) from companies to Employment Centres. The SARE allows employers to send (safely and acquiring proof of sending) all required communications relating to labour relations directly from their offices to the Employment Centres. From march 2008 ALL communications relating to labour relations are sent ONLY by SARE.

21. Since year 2004 the Province, in collaboration with the 21 high schools operating in our geographical area, makes available on its website: www.provincia.re.it /Eureka the database of Reggio Emilia graduates, which helps job matching between companies, seeking for personnel and young people who want to find a job, right after high school. Eureka! (the graduates' database)

22. Law n. 68/99 “Disabled people’s right to work " Law 68/99 renewed the "Disabled people’s right to work “, promoting the actions and services for focused placement. To reach this aim, Reggio Emilia Province has a specialized Employment Centre and 6 “Local Boards” The “Local Boards", are groups of experts (located at the 6 Provincial Employment Centres) working to promote the employment of disabled and disadvantaged people, including the intermediation between the business needs and those of the workers.

23. Disabled people: supporting services and subjetcs operating in the local labour market social cooperatives Professional training system department of health Mental Health services Drug addicts and alcolics service department of health Mental Health services Drug addicts and alcolics service Province (P.E.S.) Province (P.E.S.) 45 city councils Welfare and social services dept. 45 city councils Welfare and social services dept. employers disabled people disabled people

24. SERVICES NETWORK FOR EMPLOYMENT OF DISABLED AND DISADVANTAGED PEOPLE PROVINCE (P.E.S.) UNIONS OF SOCIAL COOPERATIVES DEPARTMENT OF HEALTH 45 CITY COUNCILS disabled person

25. EMPLOYMENT OF DISADVANTAGED PEOPLE ACTIVITIES use of a network of local services that support companies and persons deep evaluation of the disadvantaged person (limits and abilities) contacts and visits to the companies, in order to know their organization, to check the available and suitable workplaces for disabled people and to plan a customized work program mediation, in order to simplify the available jobs, often too complex for people with disability

26. ACTIVITIES counselling, promotion and sensitization activity in companies, addressed both to the employers and to the colleagues in order to favour the disadvantaged persons' placement tutoring on workplace/practice period supporting companies even after the placement EMPLOYMENT OF DISADVANTAGED PEOPLE

27. TOOLS personalised projects of “work inclusion” training period and training activities agreement between company and Province which consists in planning the job placements of disabled people in the space of 24 months economic facilities financed by national and regional funds EMPLOYMENT OF DISADVANTAGED PEOPLE

28. OUTCOMES EFFICIENT COOPERATION OF PUBLIC EMPLOYMENT SERVICES WITH EMPLOYERS

29. .....a bit of STATISTICS..... Unemployed registered in the employment centres – statistic trend 2007-2010 (stock) Job hirings – statistic trend 2007-2010 In the year2007200820092010 N. of hirings103.67695.72878.07383.291 At the date of31/12/200731/12/200831/12/200931/12/2010 N. of unemployeds12.49215.45921.56423.599

30. Thanks for your attention ! We are looking forward to collaborate with you !