1. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Overview of PA Statewide Voice Services Contract Contract 5805-55 Statewide Key & PBX Telephone Systems & Services and Statewide Moves, Adds, Changes (MAC's), Cabling, Maintenance of Installed Systems Contract 5805-55 Statewide Key & PBX Telephone Systems & Services and Statewide Moves, Adds, Changes (MAC's), Cabling, Maintenance of Installed Systems

2. 2 Verizon Communications A Strong, Stable Leader in Global Communications $88.1B (U.S.) revenue in 2006 Fortune 500 ranked –#18 in the U.S. and #50 globally Dow 30 company Largest CapEx investment in the industry –$17B+ (U.S.) in 2006

3. 3 Communications services for consumer and small business Building one of the most advanced broadband networks Handling 1+B* calls a day with 99.99% reliability Serving 30M U.S. households Mobile services for U.S. consumer and business Nation’s most reliable wireless network Highest in customer loyalty Nearly 55M customers Global Solutions for large business and government Created by merger of Verizon and MCI in January 2006 Most connected IP Backbone Serving 94% of Fortune 500 Verizon Communications Three Key Business Units * Average number of calls handled each business day.

4. 4 Verizon Business Expansive, secure, global IP network Unparalleled product and service portfolio Dedicated, experienced employees Focused on developing and managing custom, integrated solutions global capability. personal accountability.

5. 5 Global CapabilityInnovationCustomer Satisfaction U.S. Ethernet Service Provider of the Year – Best in Business Awarded by the Metro Ethernet Forum “Most Connected” * TeleGeography’s 2006 Global Internet Geography Report Positioned in Gartner’s Leader Quadrant 1H06 U.S. Network Service Providers (NSP) U.S. Managed and Professional Network Service Providers North American Help Desk Outsourcing Services Pan-European Network Service Providers “Highest Customer Satisfaction With Large Enterprise Business Data Service Providers” 2006 J.D. Power and Associates Award 2006 Awards and Recognition Highlights “…the new Verizon Business vaults the carrier from vying to be a top national business brand to putting it on a short list of major global providers.” – Current Analysis, January 2006 *Based on autonomous system connections

6. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Global Capabilities

7. 7 One of the World’s Largest Global IP Networks Delivering Around the Globe 6 continents 150+ countries 2,700 + cities Expansive coverage of Internet data centers Fully meshed transatlantic IP network

8. 8 Professionals Around the Globe Accountability to Support More Than 100,000 Businesses United States Offices200 Employees 26,500+ Americas Offices16 Employees 700+ Emerging Offices6 Employees 100+ Asia Pac Offices28 Employees 1,000+ Europe Offices71 Employees 4,700+

9. 9 Customer Premises Equipment Expansive and feature-rich options Keep your employees and customers connected Network Services Providing Global Connectivity Private IP in 116 countries: –4,000+ customer VPNs –100,000+ sites on the Private IP network Diverse access options: –Global Data Link, Frame Relay, ATM Customer premises equipment portfolio from leading vendors: –Cisco Gold Partner, Nortel Advantage Elite Partner DataVoice

10. 10 IP Applications Enabling Collaborative Productivity 73% * of F100 use Verizon Advanced Voice Services VoIP services in 155+ Metropolitan Service Areas Call Center Operations handles 275M+ calls annually 24x7 instant access Conferencing VoIP Portfolio named 2005 Product of the Year by Internet Telephony IP-enabled voice services, from premises to hosted Create efficiency through collaboration *Includes ECR and Conferencing only Contact Center Services Conferencing and Collaboration VoIP

11. 11 Managed and Professional Services Simplifying and Reducing Total Cost of Ownership 67% of F100 use a Verizon Business Hosting Solution 16+ years managing customer networks Industry-leading time to repair SLA of 3.5 hours * 60+ security relevant certifications and federal clearances Technology Manager’s Forum Best Practices Award for Technology Innovation: IMPACT network management platform Managed IT Solutions Focus resources on your top priorities with Managed Services Managed Security Solutions Managed Network Solutions Premises Solutions *Available in the U.S. on select Verizon Business networks with full management and Verizon maintenance service options. Terms and conditions apply.

12. 12 Verizon Business Customer Center Providing Information on Demand Verizon Business Customer Center: Global view Support in 6 languages More than 55 applications Dashboard with key statistics eBonding: Links your back office with ours Scalable for large transactions Online tools that enable you to monitor performance around the globe

13. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Solutions to Meet Your Business Needs

14. 14 Common IT Challenges Facing Enterprises Today Convergence promises cost savings and productivity gains Network management choices are becoming more complex Business continuity plans must balance investment and risk Open architecture standards are driving company networks to IP Regulations and threats dictate multi-layered security Sales and service strategies are dependent on Web applications Global economy requires connectivity around the world

15. 15 Do-It-Yourself Hardware/Software Vendors Consultants System Integrators Multiple Options to Meet the Challenges Verizon Business Has The Expertise to Put It All Together Global IP Network Deep Solutions Expertise Investment in Strategic Assets IMPACT platform Expansive Product Portfolio Verizon Business is more than a network services provider VerizonBusiness

16. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Personal Accountability

17. 17 Professionals Around the Globe Accountability to Support More Than 100,000 Businesses United States Offices200 Employees 26,500+ Americas Offices16 Employees 700+ Emerging Offices6 Employees 100+ Asia Pac Offices28 Employees 1,000+ Europe Offices71 Employees 4,700+

18. 18 Complex Solutions and Opportunity Management Account Manager Sales Engineers Specialized Sales Teams Consultative Solutions Development Deep Technical Expertise to Support Your Account Team Verizon Business Account Manager IPServicesITServicesEnterpriseIntegration Sales Engineers/Project Managers Managed Networks SecurityOptical Specialized Service Team Design and Deployment Client PartnerSolutions DevelopmentProfessional ServicesEnd-to-End Ownership Overall RelationshipManagementResource Leader

19. 19 Verizon Business Global IP Network Unparalleled Portfolio Experienced Professionals Business Solutions global capability. personal accountability. One team with resources to deliver a secure global IP network Expertise to create scalable solutions Dedication to be there when you need us

20. 20 What was Verizon Business awarded? Section 1 - Statewide phone systems (Key Systems) and Maintenance of those systems in Zones 1, 2 and 3: –Alcatel – Cisco – Nortel Section 2 - Maintenance, Cabling and MACs of Installed Systems in Zones 1, 2 and 3: – PBX or Key systems

21. 21 Zone Map

22. 22 Zone Definitions

23. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Verizon Select Services, Inc. Section 1 – Telephone Systems and Services Zones 1, 2 and 3 Section 1 – Telephone Systems and Services Zones 1, 2 and 3

24. 24 Section 1 – Telephone Systems and Services

25. 25 Primary Platforms –Nortel Business Communications Manager (BCM) Platform »BCM400, 200, 50 –Nortel CS1000 Telephones and Peripherials –T7100 Digital Telephone –T7208 Digital Telephone –T7316E Digital Telephone –T7406 Digital Telephone –Various IP phone models Section 1 – Telephone Systems and Services

26. 26 Section 1 – Telephone Systems and Services Primary Platforms –Alcatel OmniPCX Enterprise Platform –OmniVista 4760 Management Applications Telephones and Peripherials –OmniPCX Enterprise Terminals

27. 27 Section 1 – Telephone Systems and Services Primary Solution –Cisco Unified CallManager Express Platforms Supporting CallManager Express: –Cisco 1760 and IAD2400 Series –Cisco 2801 ISR –Cisco 2610XM, 2620XM, 2811 –Cisco 2650XM, 2651XM, 2821 –Cisco 2629, 2851 ISR –Cisco 3725, 3745 Multiservice Access Router –Cisco 3825, 3845 ISR Telephones and Peripherials –Unified IP Phone Models: »7971G-GE, 7970G, 7961G, 7961G-GE, 7060G, 7941G, 7941G-GE, 7040G, 7910G+SW, 7912G, 7911G, 7905G, 7902G

28. 28 Cisco Unified IP Phone 7902G Cisco Unified IP Phones 7905G/7912G/7911G Cisco Unified IP Phone 7960G / 7961G / 7961G-GE Cisco Unified IP Phone 7970G/7971G-GE Cisco Unified IP Phone 7940G / 7941G / 7941G-GE Cisco Unified IP Phone 7985G Cisco Unified Video Advantage Cisco IP Communicator Cisco Unified Wireless IP Phone 7920 Cisco VG248 Analog Phone Gateway Cisco ATA 186 / 188 Continuous Development In Endpoints

29. 29 Emergency Alert Time ClockMapping Surveillance Education Attendance Broadcast / PA Custom and Off-the- Shelf Applications IP Phone Applications for State/Local Government Citizen MgtCisco MeetingPlace

30. 30 Process to Purchase ALL PO'S SHOULD BE ADDRESSED TO: –Vendor ID - 104820-002 –Contact Person: Craig Venet –Telephone: 717-777-3876 –Fax: 717-777-3576 –Email: craig.venet@verizonbusiness.com

31. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Verizon Select Services, Inc. Section 2 – Moves, Adds & Changes, Cabling & Maintenance of Installed Systems Zones 1, 2 and 3 Section 2 – Moves, Adds & Changes, Cabling & Maintenance of Installed Systems Zones 1, 2 and 3

32. 32 Installed Systems Maintained (From Commonwealth Provided Inventory list) NEC Nortel Bell Meridian/Norstar

33. 33 Maintenance Zone 1 Location – 715 Thompson Park Dr., Cranberry Township, PA 16066 Contact information –724-742-1025 Hours of Operation –8AM – 5PM Person In Charge –James Eric Jarrett Number of Maintenance Personnel in this location –30 Systems served from this Office –In excess of 6500 Total Number of Stations –425

34. 34 Maintenance Zone 2 Location – 6360 Flank Drive, Suite 1500, Harrisburg, PA 17112 Contact information –717-540-7250 Hours of Operation –8AM – 5PM Person In Charge –Bruce Yoshida Number of Maintenance Personnel in this location –19 Systems served from this Office –In excess of 2000 Total Number of Stations –250,000

35. 35 Maintenance Zone 3 Location – 3400 Horizon Drive, Suite 300, King of Prussia, PA 19406 Contact information –610-313-8700 Hours of Operation –8AM – 5PM Person In Charge –Warren A. Stutter Number of Maintenance Personnel in this location –30 Systems served from this Office –In excess of 6500 Total Number of Stations –425,000

36. 36 Process to Purchase ALL PO'S SHOULD BE ADDRESSED TO: –Vendor ID - 104820-002 –Contact Person: Craig Venet –Telephone: 717-777-3876 –Fax: 717-777-3576 –Email: craig.venet@verizonbusiness.com

37. © 2006 Verizon. All Rights Reserved. PT11907. 06/23/06 Questions???