1. © 2014 VMware Inc. All rights reserved. Take Virtualization to the Next Level With Intelligent Operations Management Himanshu Singh Group Manager, Product Marketing Sai Gopalan Sr. Product Marketing Manager

2. Agenda 2 1 Market Perspective 2 Transform IT with Virtualization 3 Manage, Plan and Optimize Your Data Center 4 Customer Success Stories 5 Next Steps

3. IT at the Speed of Business Customers Need Help Bridging Between Existing and New IT to Support the Business and ALL Workloads 3 * Source: Gartner, 2013: “Hunting and Harvesting in a Digital World: The 2013 CIO Agenda” IT Technology Eras MainframeClient-Server Mobile-Cloud $ $ $ $ $ $$ $ $ $ $ $$ $ $ $ $ $$ $ $ $ $ $ $ $ $ $ $ $$ $ $ $ $ $$ $ $ $ $ $$ $ $ $ $ $ Ability of IT to Deliver Steady IT Budgets* Business Expectations

4. What Does IT Need to Fuel this Transformation #1 - Match Speed of the Business Maximize Performance Minimize Downtime Infrastructure designed for modern applications

5. What Does IT Need to Fuel this Transformation #2 – Become Proactive Automatically remediate problems Forecast and Plan for future Get meaningful insights in one place

6. What Does IT Need to Fuel this Transformation #3 – Become a Strategic Partner to the Business Provide foundation for agile business Enable teams to innovate Make business more efficient

7. Public Cloud Private Cloud Hybrid Cloud ApplicationsApplications 7 One Cloud, Any Application vSphere with Operations Management is the Foundation vSphere with Operations Management is the Foundation

8. What is vSphere with Operations Management? vSphere vRealize Operations vSphere with Operations Management

9. Transform IT with Virtualization 9

10. Drive IT Agility to Increase Business Value Core Benefits 1. Reduce the Complexity to simplify operations and maintenance 2. Dramatically Lower Costs to redirect investment into value-add opportunities 3. Enable Flexible, Agile IT Service Delivery to meet and anticipate the needs of the business

11. Virtualize Any Applications and Deliver High Service Levels

12. Unified Platform for Any Application 12 Scale-up, Scale-out, and Everything in Between Scale-Up Scale-Out Infrastructure designed for modern applications

13. 2x 1.5x 3x 2x 4x Cloud and Business-Critical Applications Require Scale 13 Up to 4X Scale Improvement with vSphere 6 1 With specific server OEM partners Infrastructure designed for modern applications

14. Align Resources With Business Demands Resource Pool Dynamically Allocate And Balance VMs To Guarantee Optimal Access To Resources  Align resources to meet business goals  Increase system administrator productivity  Automate hardware maintenance Dynamically Allocate And Balance VMs To Guarantee Optimal Access To Resources  Align resources to meet business goals  Increase system administrator productivity  Automate hardware maintenance Distributed Resource Scheduler Distributed Resource Scheduler Maximize Performance

15. Prioritize Resources for Better Performance 15 Storage and Network IO Controls Maximize Performance

16. NVIDIA GRID vGPU 16 Superior 2D and 3D Graphics for Virtual Environments Maximize Performance

17. Instant Clone 17 Rapidly Clone and Provision Virtual Machines Lighting Fast Cloning Maximize Performance

18. Minimize Application Downtime

19. vSphere vSphere vMotion  Migrate VMs between vSphere hosts without application downtime  Move VMs out of failing or underperforming servers without downtime  Perform hardware maintenance without scheduling downtime or disrupting business operations  Shared storage not required vSphere vMotion  Migrate VMs between vSphere hosts without application downtime  Move VMs out of failing or underperforming servers without downtime  Perform hardware maintenance without scheduling downtime or disrupting business operations  Shared storage not required Eliminate Planned Downtime vSphere vMotion vSphere Storage vMotion  Perform live migration of VM disk file across heterogeneous storage array with complete transaction integrity and application availability  Eliminate application downtime for storage maintenance  Simplify array refresh/retirement, improve array performance and capacity balancing vSphere Storage vMotion  Perform live migration of VM disk file across heterogeneous storage array with complete transaction integrity and application availability  Eliminate application downtime for storage maintenance  Simplify array refresh/retirement, improve array performance and capacity balancing Minimize Downtime

20. Long-Distance vMotion 20 The Next Generation in vMotion Innovation Instantaneous Failover *vSphere 6 will also support cross switch and cross vCenter Server vMotions Minimize Downtime

21. Protect Against Failures vSphere No Reboot Seamless Cutover vSphere vSphere Fault Tolerance (FT)  Single identical VMs running in lockstep on separate hosts  Guarantee application availability and zero data loss even when a server fails  No complex clustering or specialized hardware required vSphere Fault Tolerance (FT)  Single identical VMs running in lockstep on separate hosts  Guarantee application availability and zero data loss even when a server fails  No complex clustering or specialized hardware required vSphere High Availability (HA)  Detect server failures and provide rapid recovery by automatically restarting VMs on available severs  Protect applications from operating system failures by automatically restarting VMs when an operating system failure is detected vSphere High Availability (HA)  Detect server failures and provide rapid recovery by automatically restarting VMs on available severs  Protect applications from operating system failures by automatically restarting VMs when an operating system failure is detected vSphere High Availability vSphere Fault Tolerance Minimize Downtime

22. Simplify Data Center Management with Automation 22

23. Rapidly Deploy and Provision VMs Host Profile and Auto Deploy Provide foundation for agile business Make business more efficient

24. Centrally Configure and Manage Networks 24 Virtual Distributed Switch Provide foundation for agile business Make business more efficient

25. Share Resources 25 Content Library: Store and Sync VMs, OVFs, and ISOs Make business more efficient Enable teams to innovate

26. Manage, Plan and Optimize Your Data Center With Intelligent Operations Management and Automation

27. The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract. Learned Behavior Historical Data Planned Projects Predicted Behavior Leveraging Past and Present – Predictive Analytics Expected DemandReal-time Events Automate workflows Improve IT utilization & avoid risk Identify stress & gain efficiency

28. Increase Visibility and Insight Unified Dashboard

29. The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract. Intelligent Operations Dashboard Provides Immediate Value 29 Immediate Problems Emerging issues Opportunities to Optimize Smart Alerts Automatically remediate problems Get meaningful insights in one place

30. Smart Alerts & Guided Remediation

31. Smart Alerts and Guided Remediation 31 Combine multiple symptoms to show actual issue Symptoms not limited to badges: any object, any metric What are the recommendations to resolve this issue? What automated actions can I take to remediate? Which symptoms across the stack are causing this problem? Automatically remediate problems Get meaningful insights in one place

32. Capacity Management & Optimization

33. Automated Capacity Optimization 33 Capacity Analytics to inform when, why, what and where Granular breakdown of capacity metrics for Compute, Memory, Network and Storage Forecast and Plan for Future Get meaningful insights in one place

34. Planning for Future Capacity 34

35. Plan for the Future Current capacity cross- over point Actual VMs deployed VM count capacity Capacity state today New capacity shortfall if I add 10 new VMs Forecast and Plan for Future

36. Log Analytics

37. Logs for Last Mile to Root Cause Analysis 37 SCSI Errors NFS Errors vMotion Failures Host Disconnects Dropped Packets Failed Tasks Slow Host Syncs Slow DB Queries SCSI Errors NFS Errors vMotion Failures Host Disconnects Dropped Packets Failed Tasks Slow Host Syncs Slow DB Queries Get meaningful insights in one place

38. vRealize Operations and vRealize Log Insight Together 38 Leverage both structured and unstructured data for comprehensive visibility in one place and faster problem-solving Structured Data Metrics Alerts Events vRealize Operations STD Capacity, Performance and Configuration Management vRealize Operations STD Capacity, Performance and Configuration Management Events Launch in Context Unstructured Data Logs Messages vRealize Log Insight for vCenter Log analytics, aggregation, and search vRealize Log Insight for vCenter Log analytics, aggregation, and search Automatically remediate problems Get meaningful insights in one place

39. Intelligent Work-Load Placement & Rebalance

40. The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract. Scenario Problem: Workloads often placed sub-optimally, resulting in chronic resource contention. Resolving contention by balancing resources is difficult, time-consuming, and a non-strategic activity. Problem: Workloads often placed sub-optimally, resulting in chronic resource contention. Resolving contention by balancing resources is difficult, time-consuming, and a non-strategic activity. Intelligent WLP Capabilities Key Features / Solution: Tight Integration of vROps with DRS for Intelligent Workload Placement Workload Utilization Dashboard for Easy Visualization Rebalance Action to Resolve Contention Key Features / Solution: Tight Integration of vROps with DRS for Intelligent Workload Placement Workload Utilization Dashboard for Easy Visualization Rebalance Action to Resolve Contention Intelligent Workload Placement and Rebalance

41. Visualize Workload Utilization Levels Updated Current Object Utilization widget – Shows Workload distribution of the objects within the Datacenter or CDC – Partitioned into 3 Zones – Broken up by Workload levels Underutilized ZONE Optimal ZONE Overutilized ZONE 0 Workload Badge Score 34 Workload Badge Score 66 Workload Badge Score 100+ Workload Badge Score Automatically remediate problems Get meaningful insights in one place

42. Workload Placement: Rebalance Containers Rebalance Plans Lists move recommendations – Source Cluster  Destination Cluster – Provides Reason: CPU or Memory balance Avoids potential hazards – Will not move VMs with any active Affinity Rules – Will not move VMs to new Datastores Cross vCenter or Datacenter moves not supported – What if I create a CDC that spans vCs/Datacenters – See Datastores note above – Recommended targets for the VMs will be within the current vC/datacenter – It will rebalance the VMs in each datacenter separately – Think of it as two rebalance plans in one listing Technical Overview Automatically remediate problems

43. DRS and vR Ops Rebalance – Better Together! Make VMs and Apps Happy ! Together they Ensure Performance of the VMs – Move VMs where it can get needed resources DRS Best tool for WITHIN the Cluster – Once a cluster is FULL DRS has limited options – vR Ops can help here vR Ops – Best tool for BETWEEN Clusters – vR Ops moves VMs to underutilized cluster within a CDC or Datacenter – Opens up resources providing more room for DRS – Makes DRS more powerful & successful Technical Overview Better Together Cluster C Cluster A Cluster B DRS vR Ops Automatically remediate problems

44. Rebalance: 2 Simple Scenarios Robin Hood – CDC with many clusters – Some clusters Overutilized – VMs can be starving for resources – Some clusters Underutilized – Plenty of room for available – Resolution: Run Rebalance Action to move some VMs to the open cluster The Rich The Poor Automatically remediate problems

45. Rebalance: 2 Simple Scenarios Overutilized for Different Resources – CDC with many clusters – Some clusters Overutilized for CPU – Some clusters Overutilized for Memory – Looks like there is NOTHING you can do – Resolution: Run Rebalance Action to high CPU and Memory VMs between clusters Memory Constrained CPU Constrained Automatically remediate problems

46. The End Result – Infrastructure and workloads operating at optimal – All is good! – Plenty of space available for VMs What should you do next? – Success! – Nothing to do – Sit back and enjoy Everything Optimal Rebalance: 2 Simple Scenarios Automatically remediate problems

47. Customer Benefits and Success Stories

48. Better Business Outcomes 48 VSOM 6.0 enables Better Business Outcomes 2.4x Return on Investment 30% More Visibility 53% Reduction in IT Costs 54% Decrease in Downtime vRealize Operations Customer Benchmarking Study, Jan 2014 "One of the reasons behind our growth and success as a leading national provider of employee assistance programs is technology. VMware provides us with agility to compete effectively with larger competitors and the ability to accommodate up to 5,000 new customers in an hour while continuing to deliver an exceptional customer experience. With VMware vSphere with Operations Management, we get better insights about where we are today and where we want to be in the future.” Erin Krehbiel, President, ACI Specialty Benefits.

49. Customer Success Stories 49 1 Hyper-V displacement to improve SLAs <1 Minute for mean time to resolution (vs. 15-20 min) “For the first time ever we’re able to capacity plan, to look ahead and forecast what we’re going to need for the next one, three, or five years.” Ricky Caldwell, Director of Server Operations, Architecture and Infrastructure “It was almost jaw dropping in terms of the memory and resources we would get back by using vSphere with Operations Management.” Leon Ravenna, VP of Infrastructure & Operations 25% Increase in efficiency (fewer resources delivering more value) 20% Increase in VM density 70% Reduction in hardware costs 20% Decrease in operational costs “The organization has been crying out for quicker implementation of new applications. Using vSphere with Operations Management, we can bring up new virtual hosts and deploy applications much more rapidly than in the past.” Paul Reed, Director of IT, The Waddington Group 52% Increase in consolidation ratios 80% Reduction in time spent integrating backend systems 31% Boost in storage capacity utilization

50. Next Steps FREE eBook: Virtualization 2.0 http://vmw.re/1f50qAq FREE 60-Day Evaluation http://vmw.re/1L3tHdj HOL http://vmw.re/1P2iEPx 1 1 2 2 3 3

51. Thank You 51