1. Kenneth Chelst, Ph.D. Leonard Matarese, M.P.A. City of Plymouth Emergency Services Data Analysis and Alternatives

2. Study Goals Evaluate diverse alternatives for delivering cost effective high quality emergency services in the City of Plymouth Provide a data driven understanding of the demand for emergency services in the City of Plymouth –Fire, EMS and Police 2

3. Data Analyzed – 12 months – March 2009- Feb. 2010 Fire – City and Township –Workload statistics: Fire and EMS oAnnual  daily average  by unit –Response time statistics Police –Workload statistics: oCitizen initiated and Patrol Initiated oAnnual  daily average  by unit –Response time statistics Ambulance Service – Huron Valley (Non-profit) –Calls and Response Time 3

4. Plymouth Township FD 3 Stations –Paramedic Ambulance –Engine At least 2 firefighters per station –7 personnel on duty 24 hours a day Require mutual aid for substantial fire Cost –Firefighter: Compensation plus benefits ($94,400) –Officer: Compensation plus benefits ($121,600) –City share of FD total is $1 million 4

5. 5 Call Type City of PlymouthPlymouth Township Mutual Aid Non- canceled Calls Calls per Day Calls Percent Canceled Calls Number of Calls Calls per Day Number of Calls Medical 5751.6 69.541,3073.616 Personal injury 290.1 3.5 1720.5 2 EMS Total 6041.7 73.041,4794.118 Real fire 200.1 2.4 380.1 0 Hazard 280.1 3.4 240.1 0 Alarm 590.2 7.13 1390.4 2 Other 1160.3 14.0 2980.8 7 Fire Total 2230.6 27.03 4991.4 9 Mutual aid 46 Total 8272.3100.071,9785.473 FD Call Types - City of Plymouth & Plymouth Township

6. Total Fires for Year - City 3 substantial fires required fire hose connections. –Each fire tied up fire personnel for several hours. –Mutual aid was required –2 were in dwellings and 1 was in a commercial building. 3 other minor structures fires –fire department put out fire in less than a half hour 2 outside fires put out by Fire department All other reported fires were out upon FD arrival or nothing was found 6

7. City – Total Workload All Units runs  multiple units sent to same call 7 All Runs Average Minutes per Call Annual Busy HoursPercentage Number of Runs Medical 23.332564.2844 Personal injury accident 16.7163.259 EMS Total22.834167.4903 Real fire 80.06713.251 Hazard 29.6193.839 Alarm 13.7214.191 Other 22.85811.5154 Fire Total 29.716532.6335 Total24.75061001238

8. City of Plymouth & Combined 8 Station Units City of PlymouthCombined Number of Calls Calls per Day Busy Minutes per Day Calls per Day Busy Minutes per Day 1 ALPH1 3981.125.73.484.1 ENG1 630.24.8 0.614.0 2 ALPH2 2100.615.82.048.6 ENG2 910.2 7.10.922.5 3 ALPH3/4 2310.615.82.568.8 ENG3/4 650.2 4.70.720.3 UTL3 480.1 2.40.713.3 Each station’s personnel were busy at calls less than a half hour per day in City In total – Fire personnel average 1.5 hours deployed at calls per day In total - Fire engines used on average less than 20 minutes per day

9. City – FD Response Times Average Response Times – 7.0 minutes 9

10. Huron Valley Ambulance Private – Non-Profit Paramedic – Advanced Life Support –Certified to provide training of ambulance personnel State of the art dispatch operation Multi- County Service Provider Eastern operations HQ – City of Plymouth 10

11. Huron Valley Ambulance – City 2 hours per day 11 Non-canceled Calls Avg. Busy Minutes per Call Annual Busy Hours Number of Calls Cardiac symptoms61.810098 Stroke60.93031 Breathing problem60.2109114 Motor vehicle accident 31.41324 Seizure64.23130 Overdose/psych49.14253 Unresponsive person54.33843 Fall56.7114125 Illness and other55.1259289 EMS Total56.3736807

12. Huron Valley Ambulance – City Average Response Times – 6.4 minutes 12

13. City Police Department - Patrol 2 or 3 patrol units on duty around the clock Average response times (includes dispatch processing time) –5.5 minutes overall –4.1 minutes to high priority calls Workload analysis –Aggregate - Annual –Detailed: two 4-week periods –Compared to deployment 13

14. Police –recorded activities -annual 14 InitiatorTotal EventsEvents per Day Zero on-scene 379 1.0 Police-initiated10,09227.7 Other-initiated 4,92613.5 Total15,39742.2

15. Police calls – February 2010 – Per Day 15 CategoryCallsWork-Hours Arrest 0.3 Assist other agency 1.1 0.5 Crime 1.3 1.0 General non-criminal 3.3 1.1 Investigations 2.7 1.2 Juvenile 0.2 0.1 Suspicious incident 1.8 0.9 Traffic27.5 7.2 Total38.112.3

16. Deployment & Workload – February Weekdays – few non-interruptible calls 16

17. Average Response Times, Winter All calls (includes dispatch processing) 17

18. Options Current Cost: $ 1million dollars for city’s share of FD costs – 7 fire personnel on duty 24-7 5 Alternatives –Continue mutual aid –All involve HVA as primary EMS transporter –3 alternatives involve Plymouth Township FD oreduced coverage for full-time personnel: 50% of time or less oFull-time personnel during hours when difficult to recruit part- timers and volunteers osupplemented by part-timers and paid on call –2 alternatives create public safety department oHVA stations paramedic in city 18

19. Station Coverage Options A: 10 full-time firefighters deployed in 2 stations – 2 Full-timers in each station: 12 hours per day and 7 days a week –2 part-timers in each station the remaining 84 hours per week –30 paid on-call volunteers – More fire personnel when needed B: 10 full-time firefighters deployed in 3 stations –2 Full-timers in each station : 12 hours per day and 5 days a week –2 part-timers in each station the remaining 108 hours per week –30 paid on-call volunteers - More fire personnel when needed C: 14 full-time firefighters deployed in 3 stations – 2 Full-timers in each station : 12 hours per day and 7 days a week –2 part-timers in each station the remaining 84 hours per week –30 paid on-call volunteers- More fire personnel when needed 19

20. Full-time and Part-Time coverage HVA does transport and added volunteers 20 OptionEMSFirePoliceCost A 2 stations 84 hours Response time slowed by 1 minute. Initial response slowed by 1 minute and takes longer to get more than 4 firefighters to scene. No impact$420,000 B 3 stations 60 hours Response time unchanged. Initial response time unchanged. No impact$489,000 C 3 stations 84 hours Response time unchanged. Initial response time unchanged. No impact$567,000

21. City Public Safety Department Public safety officers handle police and fire –Also trained as medical first responders –At least one unit patrols in fire suppression vehicle HVA stations a paramedic in city 24-7 for immediate response –HVA ambulance transports Personnel at city hall and Police Department trained to drive and operate engines –Part-timer in station in off hours to drive vehicle Supplemented by paid on-call volunteers 21

22. City Public Safety Dept Options Added Costs –HVA stationed paramedic in city –Buy major fire equipment –City covers all cost for paid on-call volunteers –Engine driver operator in or near station opart-timer during off-hours and ocity staffer otherwise Option D: No additional patrol personnel –implement in 18 -24 months Option E: Add 3 public safety personnel –implement in 12 months 22

23. City Public Safety Department 23 OptionEMSFirePoliceCost D Public Safety Dept. Save approximately 3 minutes on average basic response time. Save 3 minutes on initial response but longer to get full complement. More complete service and minor negative impact on response time. $499,000 E Increased public safety Save more than 3 minutes on average basic response time. Save more than 3 minutes on initial response but longer to get full complement. More patrol coverage and modest reduction in response time $771,000

24. Summary Actual fires of any kind are rare events Substantial structure fires are very rare and require mutual aid in any case HVA is available to transport at no cost to the city Police patrol workloads are moderate and can readily accommodate a transition to public safety –Vast majority of police activities are interruptible in case of other emergency Potential annual operating savings range from $229,000 to $580,000 while delivering a high quality response to emergencies of all types. 24