1. Facilities Maintenance, Repair & Operation, Industrial Supplies & Tools (MRO Supplies) Statewide Contract Webinar

2. Page 2 Your Presenter Title: Category Manager Experience: 20+ years of Procurement/Contracting Experience Contact Information: mario.morales@doas.ga.gov 404-463-3857 Mario Morales

3. Page 3 AGENDA Contract Overview - Mario Morales, DOAS Team Georgia Marketplace, Ordering – Ed Macey and Marcus Britton, DOAS – Rodney Lynn, Grainger Outdoor Gardening Supplies Overview Material Handling Overview HVAC Overview Electrical Overview – Sonia Bilentschuk, Zep Cleaning Supplies Overview – Scott McCamant, MSC Hardware Overview Safety & Security Overview Tools Overview

4. Page 4 Explain the purpose of the Statewide Contract Review the benefits of the Statewide Contract Highlight specific details related to the Statewide Contract List the steps you follow to find the Statewide Contract on the SPD website Introduce the suppliers selected to provide products under this statewide contract Discuss FAQs related to the Statewide Contract Describe the procedures for obtaining more information about the Statewide Contract. The purpose of this webinar is to: Statewide Contracts Purpose of this Webinar

5. Page 5 The purpose of the Statewide Contract for Facilities Maintenance, Repair & Operation, Industrial Supplies & Tools is to: Statewide Contracts Provide a broad range of Facilities Maintenance, Repair & Operation, Industrial Supplies & Tools within eight (8) product categories to State Agencies, Universities/Colleges and Municipal Users at the overall most competitive price & terms. Purpose

6. Page 6 Does it Replace an Existing Contract? Does it Allow the Use of the P-Card? Who is the Person to Contact with Questions: About the Statewide Contract Yes 99999-SPD-G20110413-0002 – Grainger SWC 90793 - Zep SWC 90777 – HD Supply Yes Mario Morales mario.morales@doas.ga.gov 404-463-3857 Statewide Contract Details What is the Contract Term? 09/01/2012 – 08/31/2013 What is the Contract Number? 99999-001-SPD-0000078-0001 (Zep) 99999-001-SPD-0000078-0002 (Grainger ) 99999-001-SPD-0000078-0003 (MSC) Implementation “Go-Live Date” Estimated: September 4, 2012 Is it a Renewal? No

7. Page 7 Discounts on approximately 1,400 Core and thousands of Non- Core Items Next-Day Delivery & No Shipping Charges Accepts P-Card Accepts Phone and Fax Orders On-Line Ordering available on Team Georgia Marketplace Efficient returns & warranty process Dedicated Account Management team Access to numerous environmentally friendly green-based product offerings in the Cleaning Category No Minimum Order Requirements The MRO Supplies Contract provides the following benefits: Key Benefits

8. Page 8 TEAM GEORGIA MARKETPLACE ORDERING PROCESS MR. ED MACEY MR. MARCUS BRITTON

9. Page 9 TEAM GEORGIA MARKETPLACE ORDERING

10. Page 10 CUSTOMER ACCOUNT MANAGEMENT HIGHLIGHTS Mr. Rodney Lynn WW Grainger

11. Page 11 Grainger State of Georgia MRO

12. Page 12 Agenda Introductions Who is Grainger? State MRO Contract Benefits How to purchase from Grainger? Contact Grainger

13. Page 13 Who is Grainger? What we do - Grainger helps customers save time and money by providing them the right products to keep their facilities up and running and take costs out of the business Our Customers - Grainger's customers are 2.2 million businesses and institutions across North America. Our employees - 18,000 knowledgeable employees, the Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels.

14. Page 14 Grainger Overview Founded in 1927 Publicly traded - NYSE Employs 18,400 2 million+ customers 600+ branches $1+ Billion in inventory Leading supplier of MRO to the industrial market Member of Fortune Magazine’s “Most Admired Companies” Financial Summary Grainger Revenue in Billions

15. Page 15 Categories Awarded to Grainger Electrical Breakers, Conduit and Fittings, Boxes, Enclosures, Encoders, Extension Cords, Plugs, Power Supplies, Relays, Wire and more….. HVAC AC / Refrigeration, Air Treatment, Blowers, Exhaust Fans, Blades, Ventilation, Pumps, Motors, Controls, Blowers, Heaters, Filters and more….. Material Handling Bins, Carts, Ladders, Lockers, Hoists, Industrial Cabinets, Dock Equipment, Hand Trucks, Rack, Shelving, Vibration Control and more….. Outdoor Equipment Hoses, Spreaders, Generators, Pressure Washers, Hose Reels, Loppers, Pruners, Shovels, Rakes, Sprinklers, Wheelbarrows, Sprinkler Systems and more…..

16. Page 16 Grainger Logistics Grainger is uniquely structured to help customers cost-effectively consolidate the purchase of MRO supplies. 9 distribution centers 240,000 SKU’s in stock Over 5 million SKUs available to purchase Provide Customers with same day/next day delivery on over 240,000 SKU’s #1 destination to support consolidation of unplanned purchased MRO

17. Page 17 Georgia Coverage Approx.500 Georgia Employees 14 Branch Locations, ▪Albany ▪Athens ▪Atlanta ▪Augusta ▪Austell ▪Columbus ▪Conyers Distribution Centers that service Georgia: ▪Jacksonville, FL Distribution Center ▪Fountain Inn, SC Distribution Center  Dalton  Forest Park  Macon  Marietta  Norcross  Roswell  Savannah

18. Page 18 Grainger Can Reduce Inventory And Process Costs…Leverage Your Spending With Grainger What You Want Minimize Inventory Investment Optimize Productivity Leverage MRO Spend How Grainger Helps We hold the products in our 9 DC’s and 400+ branches A supplier for over 900K items Aggregate spend to maximize your cost savings Competitive total cost for purchases Reduce the total cost of needs

19. Contract Benefits

20. Page 20 Goals of State Contract Agreement Cost Savings Supplier Consolidation Transaction Reduction Optimize Stockroom Inventory Contract Compliance

21. Page 21 Dedicated Grainger Resources Local Account Manager Cross Referencing Specialists Consulting Services Group Product Specialists / Sustainability and Emergency Preparedness Specialists Marketing Resources Key Manufacturer Relationships Green Compliance Sustainability

22. Page 22 Grainger Services Local team to support your service requirements Local inventory to meet your needs Same day shipping 24 hour emergency access 800-Call-WWG 24 hour repair parts availability 800-323-0620 Easy No Hassle Return Process E-procurement support Free Shipping

23. Page 23 Grainger Inventory Management

24. Page 24 Better Management of Inventory Can Reduce Costs The Benefits Reduce your procurement costs for indirect supply purchases Keep your team focused on the work to be done – not looking for needed supplies Optimize inventory levels – no overstocking or out of stock Customized For Your Business Turn-key replenishment on your schedule Adjustable min/max reorder points Order control points to suit your operational needs Inventory Solutions Can Help Customer Issues Unorganized Tool Crib Inventory Carrying Cost No control of Process Running Out Of Stock Poor Asset Utilization Inefficient Ordering Process Excessive Labor Activities Overstocking Uncontrolled Spending

25. Page 25 Inventory Management Faster Ordering Detailed Visibility Controlled Consumption Better Organization Moving Inventory Skilled Resource Outsourced Management A comprehensive portfolio of solutions aligned to your inventory management needs—from simple to complex

26. Page 26 How to Purchase from Grainger? Call ▪Grainger Customer Service: 800-323-0620 ▪Georgia Service Center: (888) 803-7320 Orders placed by 5:00pm are shipped same day for next day delivery Click ▪Team GA Marketplace or WWW.Grainger.ComWWW.Grainger.Com Orders placed by 5:00pm are shipped same day for next day delivery Stop by 14 local branches ▪Albany Athens Atlanta AugustaAustell Columbus Conyers Dalton Forest Park Savannah Macon Marietta Norcross Roswell

27. Page 27 Emergency Orders During Business Day  Contact your local branch ▪Speak to the customer service representative and inform them of your urgent need The order can be picked up at the branch or delivered via courier to a pre determined location –A courier fee will be billed to the order Emergency orders after hours Call 1-800-CALLWWG or 1-800-225-5994 –Within one hour a local branch representative will call you –Position your need to the local representative and they will take the best course of action to assist you, including opening the branch for a pick up order

28. Page 28 CUSTOMER ACCOUNT MANAGEMENT HIGHLIGHTS Ms. Sonia Bilentschuk & Don McDaniel ZEP

29. State of Georgia Webinar MRO Bid- Cleaning Category Provider July 12, 2012 State of Georgia Cleaning Contract

30. Page 30 Who is Zep? © 2012 Zep all rights reserved. 30 A Georgia-based manufacturer since 1937 Headquartered in Atlanta, GA Employs over 1,700 individuals Top-Quality Products Sustainable Solutions Industry Expertise

31. Page 31 Zep Products © 2012 Zep Inc. All rights reserved. 31 Food Service Vehicle Care Parts Cleaning GreenLink ® Products General Cleaning General Maintenance Hand/Skin Care Floor Care Zep can meet any of your cleaning, maintenance, and sanitation needs

32. Page 32 Green Cleaning with Zep Products © 2012 Zep Inc. All rights reserved. 32 Greenlink Portfolio of Products Green Seal Products (3 rd party certification) Recommendations on HOW to implement a Green Cleaning Program at your facility

33. Page 33 Value to State of Georgia Agencies © 2012 Zep Inc. All rights reserved. 33 Zep’s team of highly trained Reps are able to visit your site and provide recommendations for your cleaning needs. Zep provides highly concentrated product, offering savings to the State of Georgia customers. Zep offers a Tech Service Team of Chemists available to answer your cleaning questions, and to make sure you are using the best product at the correct dilution for your facility’s needs. Unsure what equivalent product we offer? Tech Service can answer your question. 1-877-I-BUY-ZEP, Option 6 (Product Information Option 2 (Tech Services)

34. Page 34 Zep Ordering Process & Delivery © 2012 Zep Inc. All rights reserved. 34 Options for Ordering DOAS website - online Zep Rep By Phone with Customer Service Estimated Delivery Time: 3-5 days Orders in by 1pm typically are out for delivery next day

35. Page 35 Zep Customer Service © 2012 Zep Inc. All rights reserved. 35 Call 1-877-I-BUY-ZEP (877-428-9937) Press 1 for EXISTING ACCOUNT All State of GA customers have a Zep account number. If you do not know your #, Customer Service can search for it with your address Customer Service can help you: Place an Order Track an Order Questions regarding Billing

36. Page 36 Thank you, and we look forward to providing products to meet your cleaning category needs! © 2012 Zep Inc. All rights reserved. 36

37. Page 37 CUSTOMER ACCOUNT MANAGEMENT HIGHLIGHTS Mr. Scott McCamant & Dave Ottenstein MSC

38. Page 38 Introductions About MSC MSC Economic Impact MSC Statewide Coverage MSC Solutions Program Highlights Next Steps

39. Page 39 State Account Manager ▪Scott McCamant, mccamans@mscdirect.commccamans@mscdirect.com Phone: 678-725-2693 Sr. State Team Manager ▪Dave Ottenstein, ottenstd@mscdirect.comottenstd@mscdirect.com Phone: 904-608-8480

40. Page 40 About MSC  Company Established in 1941 (NYSE: MSM)  World’s Largest Metal Working Distributor  99% Fill Rate and Same-Day Shipping  Full Suite of Supply Chain Solutions  4 US Customer Fulfillment Centers  Extensive e-Commerce Capability  Next Day Delivery Program 637,000 528,000 721,000 419,000

41. Page 41 About MSC continued  About 320,000 Active Customers  About 600,000 In-Stock Items  Procurement Cards (Level 3)  Over 4,300 Associates  Over 3,000 Suppliers  Over 100 Branches 637,000 528,000 721,000 419,000

42. Page 42 MSC Economic Impact within the State of Georgia ▪ 486 MSC Associates live in the State of Georgia ▪ State Taxable Wages in GA for FY11 $ 20,764,903 ▪ State Income Taxes paid to GA in FY11 $ 760,256 ▪ SUI paid to GA in FY11 $ 71,409 ▪ Sales Tax Collected for Products Sold in GA for FY11 $ 1,048,370 ▪ Cobb County Board of Tax Assessors for FY11 $ 582,718

43. Page 43 Branch Sales Manager ▪Atlanta – Mark Bohn, bohnm@mscdirect.combohnm@mscdirect.com Phone: 770-739-2119 / 5 Outside Sales Associates ▪Norcross – DJ Erksa, erksad@mscdirect.comerksad@mscdirect.com Phone: 770-248-9944 / 6 Outside Sales Associates ▪Warner Robins – Chad Hughes, hughesc@mscdirect.comhughesc@mscdirect.com Phone: 229-395-2034 / 5 Outside Sales Associates

44. Page 44 Branch Coverage Sales Manager ▪Augusta – Glenn Polite, politeg@mscdirect.compoliteg@mscdirect.com Phone: 706-860-8220 / 2 Outside Sales Associates ▪Charleston – Rusty Bullard, bullardr@mscdirect.combullardr@mscdirect.com Phone: 866-315-6686 / 3 Outside Sales Associates ▪Chattanooga – Rick Nilles, nillesr@mscdirect.comnillesr@mscdirect.com Phone: 423-893-7131 / 1 Outside Sales Associates ▪Jacksonville – Rob Ferendo, ferendor@mscdirect.comferendor@mscdirect.com Phone: 888-281-6840 / 2 Outside Sales Associates

45. Page 45 Customer Support VMI Support Technical Team Product Specialists Vending Solutions State Accounts Team Georgia Support

46. Page 46 Point of Use Vending High Storage Capacity with Minimal Footprint Emergency Override in Case of Failure Modular Design/Easily Configurable Multi-Access Drawer Modules Automated Replenishment Expandable Add-On Units Comprehensive Reporting Touch Screen Interface 24/7 Secure Access

47. Page 47 Reduced Number of Purchase Orders Implementation Labor Inventory Reduction SKU Price Savings Freight Savings Alternative Products Productivity Savings Training – Product and Solutions Savings Documentation Cost Savings Documentation

48. Page 48  MSC Website – User Intuitive  Compatibility with eVMI/CMI  Real-Time Inventory Visibility  User Roles/Spending Limits  Good-Better-Best Offering  Customer-Specific Pricing  Cross-Reference Items  Order Status/History  Report Manager  MSDS www.MSCdirect.com

49. Page 49 Georgia Program Highlights Core List of Top 581 Items – Net Priced ▪ 96 - Safety & Security ▪ 289 - Tools; Hand, Power, Pneumatic, Test & Measurement Equipment, Welding & Soldering ▪ 196 - Hardware, Fasteners, Lubricants & Adhesives Non-Core Item Discounts ▪ 20% off Safety & Security ▪ 20% off Hardware, Fasteners, Lubricants & Adhesives ▪ 20% off Hand Tools, Test & Measurement Equipment ▪ 20% off Pneumatic Tools ▪ 15% off Welding & Soldering ▪ 12% off Power Tools

50. Page 50 Vendor Contact Information: Submit Questions to: Email Address: mario.morales@doas.ga.gov@doas.ga.gov Person to Contact: Mario Morales, C.P.M., GCPA Phone Number: 404-463-3857 If you have questions about this Statewide Contract: For More Information Zep Email Address: Sonia.Bilentschuk@zep.com Sonia.Bilentschuk@zep.com Person to Contact: Sonia Bilentschuk 404 - 603-7519 Grainger: Email Address: Rodney.Lynn@grainger.com Rodney.Lynn@grainger.com Person to Contact: Mr. Rodney Lynn – 704- 618-5148 MSC: Email Address: McCamanS@mscdirect.com Mr. Scott McCamant - 678-725-2693 Person to Contact :

51. Page 51 ? Questions?