1. State Farm® Providing Insurance and Financial Services State Farm Systems Indiana University Kelley School of Business February 10, 2005

2. State Farm® Providing Insurance and Financial Services State Farm at a Glance… Fortune 500 Company (#18) Fortune 500 Company (#18) State Farm founded 1922 State Farm founded 1922 State Farm Bank opened in 1999 State Farm Bank opened in 1999 Over 75,000 SF employees across the United States and Canada Over 75,000 SF employees across the United States and Canada Approximately 17,000 agents and 1000+ Claim Offices serving our policyholders Approximately 17,000 agents and 1000+ Claim Offices serving our policyholders 25 Operation Centers within 13 zones 25 Operation Centers within 13 zones

3. State Farm® Providing Insurance and Financial Services Did you know that State Farm is... The leading insurer of homes since 1964 and automobiles since 1942The leading insurer of homes since 1964 and automobiles since 1942 –1 of every 5 autos in the US is insured by SF Maintaining over 71 million insurance policies in forceMaintaining over 71 million insurance policies in force Accumulating more than $5.6 billion in deposit accounts with State Farm BankAccumulating more than $5.6 billion in deposit accounts with State Farm Bank

4. State Farm® Providing Insurance and Financial Services “About State Farm” State Farm's mission is toState Farm's mission is to –help people manage the risks of everyday life –recover from the unexpected –realize their dreams. We are people who make it our business to be like a good neighbor... by selling and keeping promises...We are people who make it our business to be like a good neighbor... by selling and keeping promises...

5. State Farm® Providing Insurance and Financial Services State Farm Systems Purpose The Systems Department enables the organization to achieve the vision articulated in “About State Farm” by providing business processes and solutions that support enterprise strategies. Essentially, Systems exists to help business partners implement technology and business solutions that serve the State Farm customer.

6. State Farm® Providing Insurance and Financial Services Development Tools Internet/Intranet Languages and toolsInternet/Intranet Languages and tools -- Java-- Websphere -- Visual Basic -- HTML/XML -- Perl-- C++ Legacy Systems Programming LanguagesLegacy Systems Programming Languages -- COBOL -- PL/1 -- Assembler

7. State Farm® Providing Insurance and Financial Services Enterprise Network One of the world’s largest private networksOne of the world’s largest private networks Leased connections to our remote officesLeased connections to our remote offices Process approximately 1 billion transactions per monthProcess approximately 1 billion transactions per month End-to-end connectivity between nearly 150,000 associates at more than 21,000 State Farm locationsEnd-to-end connectivity between nearly 150,000 associates at more than 21,000 State Farm locations

8. State Farm® Providing Insurance and Financial Services “Gee Whiz” Information 20,000 servers (NT, Win2K and UNIX)20,000 servers (NT, Win2K and UNIX) 400+ Agent Field Office (AFO) routers400+ Agent Field Office (AFO) routers 500+ Claims Service Office (CSO) routers500+ Claims Service Office (CSO) routers 16,000+ Agent routers16,000+ Agent routers 60,000 nodes on the network60,000 nodes on the network If State Farm’s network were a phone company, then we would be in the top 10 largest phone companies in the US.If State Farm’s network were a phone company, then we would be in the top 10 largest phone companies in the US.

9. State Farm® Providing Insurance and Financial Services State Farm Systems Organizational Structure Systems Executive Director First Line Manager Area Heads

10. State Farm® Providing Insurance and Financial Services Systems Opportunities Variety of Roles within department:Variety of Roles within department: –Systems Analyst CS/IS related majorsCS/IS related majors –Technical Analyst/ Operations Specialist Includes Network Analysts, Security Analysts, Hardware, Performance Analysts, etc.Includes Network Analysts, Security Analysts, Hardware, Performance Analysts, etc. CS, Telecommunication, or Engineering related majorsCS, Telecommunication, or Engineering related majors –Business Analyst Accounting, Finance, or MIS/CIS majorsAccounting, Finance, or MIS/CIS majors

11. State Farm® Providing Insurance and Financial Services Training & Continuous Learning Training ProgramsTraining Programs –Customized Systems Analyst Training (CSAT) –Business Analyst Systems Education (BASE) Proactively providing educational opportunities in the newer technologiesProactively providing educational opportunities in the newer technologies Learning environment allows employees to apply training to their current positions and prepare them to meet the future needs of SystemsLearning environment allows employees to apply training to their current positions and prepare them to meet the future needs of Systems

12. State Farm® Providing Insurance and Financial Services Career Development Education & TrainingEducation & Training Job Posting/Promotion/TransferJob Posting/Promotion/Transfer Professional Development EducationProfessional Development Education –Insurance Education –Certifications Tuition Aid ProgramTuition Aid Program Agency OpportunitiesAgency Opportunities

13. State Farm® Providing Insurance and Financial Services State-of-the-Art Facilities Technically equipped work areas that promote team interaction and communicationTechnically equipped work areas that promote team interaction and communication Modern conference/training roomsModern conference/training rooms 5700+ Systems Employees housed in a campus setting5700+ Systems Employees housed in a campus setting –Buildings connected by glass walkways –Underground tunnel system –Beautiful grounds

14. State Farm® Providing Insurance and Financial Services Corporate South Complex

15. State Farm® Providing Insurance and Financial Services Corporate South Complex

16. State Farm® Providing Insurance and Financial Services Corporate South Complex

17. State Farm® Providing Insurance and Financial Services State Farm Benefits Competitive salaryCompetitive salary Paid time offPaid time off Immediate vacationImmediate vacation Health InsuranceHealth Insurance Dental InsuranceDental Insurance Flexible Work HoursFlexible Work Hours Compressed Work WeeksCompressed Work Weeks Affinity Groups/NetworksAffinity Groups/Networks Fully funded Retirement planFully funded Retirement plan 401(K) with SF match401(K) with SF match Credit Union/MedicalCredit Union/Medical Business Casual DressBusiness Casual Dress Relaxed work environmentRelaxed work environment Opportunities across US and CanadaOpportunities across US and Canada

18. State Farm® Providing Insurance and Financial Services State Farm Employee Activities Association SFEA has won national awards for efforts to offer employees discounted trips, intramural sport leagues, and family leisure activitiesSFEA has won national awards for efforts to offer employees discounted trips, intramural sport leagues, and family leisure activities State Farm Park – over 99 acres of private landState Farm Park – over 99 acres of private land –Swimming pool –Miniature golf –Fishing –Ice Skating –Court Area –Various Sports Areas/Fields –Picnicking/Playgrounds

19. State Farm® Providing Insurance and Financial Services State Farm Park

20. State Farm® Providing Insurance and Financial Services Desired Qualifications 3.2 GPA or higher overall and in major3.2 GPA or higher overall and in major IT/Business related majorsIT/Business related majors –Computer Science –Telecommunication/Engineering –MIS/CIS –Accounting/Finance Strong Interpersonal, organizational, and leadership skillsStrong Interpersonal, organizational, and leadership skills

21. State Farm® Providing Insurance and Financial Services State Farm Insurance Companies Human Resources Recruiting 3 State Farm Plaza South, K-1 Bloomington, IL 61791 Need More Information? Visit our web site! http:\\www.statefarm.com Contact Information