1. Let’s Think… ‘What motivates you’? [10mins]

2. TOPIC:Topic 2: Human Resources LESSON TITLE:Motivation Theories COMPETENCY FOCUS: Research (I1): you will develop your skills in research as throughout this topic, you will need to research the role of human resource in HRM, the different job roles that exist within an organisation and also the recruitment & selection documentation that the organisation uses to help recruit the right people for their vacant job roles. [IB Learner Profile Development: Principled] Learning Objectives By the end of the lesson, you should be able to… LO1) Define the term ‘motivation’ LO2) Describe the main motivational theorists, using real examples LO3) Evaluate the effectiveness of various styles of leadership and their implications for organizations. SMSC: You will assess the organisational culture of businesses in terms of fundamental structure, purpose and strategy development. CRITICAL THINKING KEY: Knowledge Application Analysis Evaluation

3. Motivation Motivation: the intrinsic and extrinsic factors that stimulate people in to taking actions that lead to achieving a goal. Intrinsic motivation: internal satisfaction you get from achieving a goal. Extrinsic motivation: external rewards given to you for completing a task.

4. Indicators of Poor Motivation -Absenteeism -Lateness -Poor performance -Accidents -High labour turnover -Grievances -Customer complaints

5. Motivation Theories Taylor’s Scientific Management -First person to analyse worker motivation -Wanted to increase worker productivity -‘Scientific Management’ still used today -Studies US manufacturing industry -Identified 7 steps to improving worker productivity.

6. Motivation Theories Maslow’s Hierarchy of Needs

7. Motivation Theories McGregor’s Theory X and Theory Y Identified 2 management views on workers. He called this ‘Theory X’ view and ‘Theory Y’ view THEORY XTHEORY Y Dislike workCan gain as much enjoyment from work as from rest/play Will avoid responsibilityWill accept responsibility Are not creativeAre creative

8. Motivation Theories Herzberg’s Two Factor Theory -Conducted research on 200 professionally qualified workers -Herzberg’s theory has had the greatest impact -2 categories: -Motivators factors (factors that give workers job satisfaction i.e. recognition) -Hygiene factors (Factors that can lead workers to become dissatisfied i.e. pay, conditions) - Now often linked to ‘Job Enrichment’

9. HL: Motivation Theorists Research the following: -Mayo & the human relations theories Incl. The Hawthorne Effect (Mayo) -McClelland & Motivational Needs Theory -Vroom & Expectancy Theory

10. Exam Question SL: Pg. 145 Case Study HL: Pg. 147 Case Study

11. Reflection Reflect on what you have learnt this lesson. What do you need to know more about?