1. “Working Hard To Be The Only Bank You’ll Ever Need”

2. What is Fifth Third? $81 Billion in Assets 17 Affiliates 930 Banking Centers 1875 Jeanie ATM Machines Over 5.1 Million Customers Over 20,000 Employees

3. 5/3 Success 28 Consecutive Years of Record Earnings “#1 Bank” American Bankers Financial Services Reputation Poll, May 2001 “Best Corporate Citizen” Business Ethics Magazine, March 2001 “#1 Bank” Barron’s 500 Ranking of Top US Firms for Investment Performances, April 2001

4. Four Main Business Lines Investment Advisors 5/3 Processing Solutions Commercial Retail

5. Retail Associate Program Assignments –Rotations throughout Banking Centers in all roles What is a typical day? –Gaining a broad perspective Qualifications –Minimum GPA of 2.8 –Any Business Degree –Must be flexible, adaptable, detail and goal oriented Pros and Cons –You Decide! Fast Paced, Overwhelming, and Challenging

6. Career Advancement Career Pathing –RA OM BCM RM /RAM –Non-Retail Opportunities Ongoing Feedback Education and Development –Review courses –Sales training –Annuities licensing –Elearning

7. Educational Development Educational classes –Supervisory Education –Managing Your Career –Situational Leadership On the job development vs. classroom training –OTJ – Majority of the learning is “hands on” –Classroom – Top notch facilitators in house and outside vendors Educational assistance

8. Compensation Starting Salary –Minimum: $30,000 Incentive Programs –Team 5/3 Benefits

9. Personal Characteristics

10. Interview Dates Indianapolis 3/5/03 Retail Associate Louisville 1/31/03 Bank Associate

11. “Working Hard To Be The Only Bank You’ll Ever Need”