1. What’s New at HFMA Renee George Vice President Operations Premier Health Chapter President Winter Education Session December 11, 2015

2. How Well Do You Know HFMA’s Membership? 2 Which of the following is true about HFMA’s (non-student) membership? A.About half are employed by hospitals and health systems. B.Less than 10% work in non-acute provider settings. C. The median age of members is almost 50. D. All of the above E. None of the above

3. How Well Do You Know HFMA’s Membership? Which of the following is true about HFMA’s (non-student) membership? A.About half are employed by hospitals and health systems. B.Less than 10% work in non-acute provider settings. C.The median age of members is almost 50. D. All of the above E. None of the above 3 HFMA Membership by Work Setting

4. #1. We Are Diversifying 4 What’s New at HFMA

5. New Online Resources for Physician Practices & Health Plans 5 hfma.org/physician hfma.org/healthplan

6. We’re glad you are here. the conversation starts HFMA’s First National Conference for Women in Healthcare Leadership Oct. 27-28, 2015 Fort Lauderdale, Fla. Immediately following the MAP Event hfma.org/here

7. #2. We Have Launched a Chapter Volunteer Initiative 7 What’s New at HFMA

8. Updated to provide a broad range of business and financial skills. –Business acumen –Financial strategy –Collaboration –Understanding trends Geared toward –Financial professionals –Clinical & nonclinical leaders –Health plans –All who need a deep understanding of new financial realities #3. The CHFP Certification Has Been Revamped 8 hfma.org/chfpdmcadams@southcommunity.com

9. #4. We Have a Blog 9 hfma.org/hfmblog What’s New at HFMA

10. #5. New Training Program for Revenue Cycle Staff Online toolkit Designed to help patient access professionals communicate with patients about financial matters Based on HFMA’s best practices for patient financial communication 10 What’s New at HFMA hfma.org/dollars

11. Recognition demonstrates commitment to best practices in patient financial communications Based on HFMA review of an application and supporting documentation— Now easier and quicker to apply! All provider organizations are eligible Recognition valid for two years Adopters receive a Communications Toolkit and may use the phrase “Supporter of the Patient Financial Communications Best Practices” in marketing materials Makes a strong statement to the community #6. Streamlined Application Process for Adopter Recognition Program 11 hfma.org/communications

12. #7. New Value Project Research 12 What’s New at HFMA hfma.org/valueproject

13. @hfmaorg @hfmaFIFER @melindahancock9 #8. HFMA is Trending on Social Media 13 What’s New at HFMA Tag your tweets #hfmagobeyond

14. #9 Local HFMA! Many upcoming events including both education and networking opportunities 14

15. What Hasn’t Changed… 15 …Chapters are still the heart and soul of HFMA!