2. A: Finally, you need to tell the guest to leave the tray outside his door when he’s finished. What should you say to him?

3. A: The front desk clerk tells you to deliver champagne to all the rooms reserved for a wedding party. What question do you need to ask in order to fill this order?

4. A: This is the bartender. He asks you a question. B: Hey, a guest left half a bottle of wine on a room service tray. The boss is at lunch. Want to split it with me? A: You don’t want to do this. How can you answer your co-worker?

5. A: Your supervisor asks you to help set the table for a formal dinner. You’re not sure how to set all the glasses and silverware. What should you do?

6. A: Today you are responsible for setting up food for a big group of people. There aren’t enough waiters working, and you need help. What can you say to your supervisor?

7. A: You have been working at the hotel for 3 months. It is time for your first job performance review. The boss asks you to evaluate your own performance. B: So, how would you rate yourself? Do you think you’re an average worker, above average worker, or an excellent worker?