1. Devon & Cornwall Constabulary Police Authority Performance Summary April 2009 Deputy Chief Constable Tony Melville

2. 2010/11 Target: To be one of the 10 Forces nationally with the lowest levels of Serious Acquisitive Crime 2010/11 Target: To be one of the 10 Forces nationally with the lowest levels of Serious Violent Crime 2009/10 Performance Targets One-year Target: To achieve a reduction of at least 2% in Serious Acquisitive Crime One-year Target: To achieve a reduction of at least 15% in Serious Violent Crime One-year Target: To exceed 84% of respondents to the public survey who agree that ‘The police and local council are dealing with anti-social behaviour and crime that matter in this area’ 2010/11 Target: To be one of the 10 Forces nationally with the highest public confidence and to meet the target for improving public confidence set by the Home Office 2010/11 Target: To be a leading Force in delivering positive outcomes for victims of crime One-year Target: To deliver a positive outcome in at least 33% of all offences with an expectation that of this 30% of all crimes will be brought to justice

3. One-year Target: To exceed an 86% level of victims who are satisfied with the overall service provided by the police 2010/11 Target: To deliver our services in line with the content and spirit of the Policing Pledge One-year Target: To exceed an 86% level of victims of racist incidents who are satisfied with the overall service provided by the police One-year Target: To exceed a 94% level of victims who are satisfied with the ease of contacting someone who could assist One-year Target: To exceed an 80% level of victims of Anti-Social Behaviour incidents who are satisfied with the overall service provided by the police 2009/10 Performance Targets

4. Force Performance Targets 2008/09 Green Shading indicates annual / 3 year targets being met

5. Monthly User Satisfaction: Overall Satisfaction (Burglary, RTCs,Vehicle and Violent Crime ) 2008/09 Year End: Cornwall & IOS BCU: 84% Plymouth BCU: 84% Devon BCU: 84% FORCE: 84% One-year Milestone Target: To exceed an 86% level of victims who are satisfied with the overall service provided by the police

6. Monthly User Satisfaction: Overall Satisfaction (Racist Incidents ) One-year Milestone Target: To exceed an 86% level of victims of racist incidents who are satisfied with the overall service provided by the police 2008/09 Year End: Cornwall & IOS: 80% Plymouth: 77% Devon: 79% FORCE: 78%

7. Public Confidence “The police and local council are dealing with the ASB and crime that matter in this area” One-year Milestone Target: To exceed 40% of respondents to the public survey who agree that ‘The police and local council are dealing with anti- social behaviour and crime that matter in this area’ 2008/09 - Cornwall & IOS: 79% Plymouth: 83% Devon: 80% FORCE: 80%

8. Monthly User Satisfaction: Ease of Contact (Burglary, RTCs,Vehicle and Violent Crime) One-year Milestone Target: To exceed a 94% level of victims who are satisfied with the ease of contacting someone who could assist 2008/09 Year End: Cornwall & IOS BCU : 94% Plymouth BCU : 93% Devon BCU : 94% FORCE : 94%

9. Serious Acquisitive Crime Rolling 12 Month Performance One-year Target: To achieve a reduction of at least 2% in Serious Acquisitive Crime 2008/09 Year End: Cornwall & IOS BCU: +3% Plymouth BCU: -19% Devon BCU: -13% FORCE: -11%

10. Most Serious Violent Crime Rolling 12 Month Performance One-year Target: To achieve a reduction of at least 6% in Serious Violent Crime 2008/09 - Cornwall & IOS BCU: +18% Plymouth BCU: +71% Devon BCU: +17% FORCE: +30%

11. Total Crime Sanction Detection Rate Rolling 12 Month Performance One-year Milestone Target: To exceed a 30% sanction detection rate for total crime 2008/09 - Cornwall & IOS BCU: 31% Plymouth BCU: 31% Devon BCU: 29% FORCE: 30%

12. TICs Recorded Weekly 2008/09 9% of Sanction Detections are a TIC

13. Domestic Abuse Sanction Detection Rate Rolling 12 Month Performance One-year Milestone Target: To exceed a 50% sanction detection rate for domestic abuse 2008/09 - Cornwall & IOS BCU: 51% Plymouth BCU: 45% Devon BCU: 46% FORCE: 47%

14. Sexual Offences Sanction Detection Rate Rolling 12 Month Performance One-year Milestone Target: To exceed a 30% sanction detection rate for sexual offences 2008/09 - Cornwall & IOS BCU: 31% Plymouth BCU: 22% Devon BCU: 33% FORCE: 30%

15. Road Traffic Casualties Number of people killed or seriously injured in RTCs Current YTD Force Performance (Apr 08 to Dec 09) = 3.6 people killed or seriously injured/100m Vehicle Km travelled compared to 5.3 during the same period a year earlier.