1. Suggested key elements of a Master Plan for Sustainable Tourism in Cam Thanh Background – social and ecosystem characteristics of Cam Thanh Carrying capacity for tourism of ecosystems and community Attractiveness of Cam Thanh from a tourist perspective (what will we sell? – determines who visit) Policy for coordination and consultation with community Conservation of key ecosystems in Cam Thanh Capacity building of community and other stakeholders (language issues) General objectives for benefit sharing between stakeholders Strengthening institutional arrangement around sustainable tourism in Cam Thanh Communicating the Master Plan

2. Doxey’s Irridex Euphoria – visitors are welcome and there is little planning Apathy – visitors are taken for granted and contact becomes more formal Irritation – Saturation, people have misgivings. Planners try to control by increasing infrastructure rather than limiting growth Antagonism – Open expressions of irritation and planning is remedial, yet promotion is increased to offset bad reputation.

3. Green key Useful concrete checklists for hotels and “small accomodations” – uploaded at http://susprogramme.wikispaces.com/Ecosyst em+services http://susprogramme.wikispaces.com/Ecosyst em+services Practical issue – in order to be certified, you need a national member organisation of the Foundation for Environmental Education (FEE). There is none in Vietnam – perhaps something for Action for the City?