1. 1December 2011 Monthly Theme - Fitness December Monthly Theme Fitness Equipment Week Two – Ellipticals & Cycles December 2011

2. 2December 2011 Monthly Theme - Fitness Items of Focus Items with High Return Rates since October 1 out of every 10 Proform 395 Ellipticals are returned (Item 23953) 1 out of every 10 Proform XP Whirlwind 280 Cycles are returned (Item 21822) 1 out of every 20 Nordictrack A.C.T. Ellipticals are returned (Item 23878) – this is our most popular item to be delivered in the elliptical / cycle line Primary Reason Code for returns are “Mechanical” CCN is your primary resource to help prevent returns

3. 3December 2011 Monthly Theme - Fitness Ellipticals - Assembly Guides available for all models except for some Sole items. - Videos are currently available for Sole & AFG Model No.Elliptical Description 2 Person "In-home" Assembly time Assembly Guides on Carrier Website Video Link Available on Carrier Website 21029Sole E25 Elliptical57 minutes Yes (Generic Sole Elliptical) 21030Sole E35 Elliptical 57 minutesYes 21031Sole E55 Elliptical 57 minutes 21033Sole E95 Elliptical 57 minutesYes 21095AFG 3.1AE Elliptical 57 minutesYes Yes (Generic AFG Elliptical) 21096AFG 4.1AE Elliptical 57 minutesYes 21097AFG 18.1AXT Elliptical 57 minutesYes 23697NordicTrack E 7.1 Elliptical 57 minutesYes 23878NordicTrack A.C.T. Elliptical 57 minutesYes 23889NordicTrack Audiostrider 990 Pro 57 minutesYes 23899NordicTrack E 9.0 Elliptical 57 minutesYes 23945NordicTrack E 5.7 Elliptical 57 minutesYes 23956NordicTrack E 5.5 Elliptical 57 minutesYes 23953ProForm 395 E Elliptical 57 minutesYes

4. 4December 2011 Monthly Theme - Fitness Ellipticals It’s recommended that Delivery Teams with “Smart Phones” save the following video links to their phones: Sole Ellipticals & Cycles - http://www.servicedocuments.com/ http://www.servicedocuments.com/ AFG Ellipticals - http://www.youtube.com/watch?v=o3ZmblCU4JI&feature=yo utu.be http://www.youtube.com/watch?v=o3ZmblCU4JI&feature=yo utu.be

5. 5December 2011 Monthly Theme - Fitness Cycles Assembly Guides available for all models except for Sole. Videos are only available for Sole at this time. Model No.Cycle Description 2 Person "In-home" Assembly time Assembly Guides on Carrier Website Video Link Available on Carrier Website 21058Sole Recumbent40 minutes Yes (Generic Sole Elliptical) 21059Sole Upright40 minutes 21822 Proform XP WhirlWind 280 Cycle40 minutesYes 21941 ProForm XP 210 U Upright Cycle40 minutesYes 21942 Proform 110 R Recumbent Cycle40 minutesYes 21952 ProForm XP 440 R Recumbent Cycle40 minutesYes 21962NordicTrack GX 2.040 minutesYes 21973NordicTrack GX 4.040 minutesYes 21974 NordicTrack GX 5.0 Pro Recumbent Cycle40 minutesYes 21976Bladez VeloPro Indoor Cycle40 minutesYes 21978Bladez SX Pro Indoor Cycle40 minutesYes 21982 Schwinn 150 Upright Cycle40 minutesYes 21984Bladez Aeropro40 minutesYes 21988 Schwinn 250 Recumbent Cycle40 minutesYes 29916AFG 2.0AR Recumbent Cycle40 minutesYes 29919 AFG 4.0AR Recumbent Cycle 40 minutes Yes 55226 Schwinn Airdyne 40 minutes Yes