2. Brian Varela Group F February 2, 2010

3.  Collaboration occurs when two or more people work together to achieve a common ◦ Goal ◦ Result ◦ Work product  Greater than individuals working alone  Involves more than coordination and communication alone © Pearson Prentice Hall 2009 2- 2

4.  Feedback and iteration provide an opportunity for team members to: ◦ Proceed in a series of steps (iterations) by continuously reviewing and revising each other’s work ◦ Learn from each other rather than working in isolation ◦ Change the way they work and what they produce ◦ Ultimately produce a product that’s greater (and better) than an individual could accomplish working alone © Pearson Prentice Hall 2009 2- 3

5.  The three critical collaboration drivers are: ◦ Communication ◦ Content management ◦ Workflow control © Pearson Prentice Hall 2009 2- 4

6.  Critical collaboration drivers – communication ◦ How well can group members communicate with each other, providing and receiving critical feedback? ◦ The success of the collaboration group depends on the availability of effective communication systems that allow them to share their skills and abilities. © Pearson Prentice Hall 2009 2- 5

7.  Critical collaboration drivers – content management ◦ Users need to manage the content of their work to avoid conflicting with other team members. ◦ Team members need a system that will help them track and report changes. ◦ An effective system assigns permissions to team members depending on their functionality within the group. © Pearson Prentice Hall 2009 2- 6

8.  Critical collaboration drivers – workflow control ◦ Workflow is a process or procedure to create, edit, use, and dispose of content. ◦ It specifies the particular ordering of tasks. ◦ It includes processes for handling rejected changes and exceptions. ◦ It ensures tasks are completed in an orderly manner. © Pearson Prentice Hall 2009 2- 7