1. Library Efforts and IT Infrastructure Services Paul Conway & Mike Pickett Duke University http://www.lib.duke.edu/its

2. 15 January 20032 Digital Libraries critical infrastructure requirements Applications expertise (eg. Oracle, authentication/authorization) Hardware support - server acquisition, implementation, system migration Storage solutions – mass storage, hierarchical data management, shared capacity Middleware for enterprise systems integration

3. 15 January 20033 Program Priorities seamless integration of campus enterprise resources Web Content Management (and associated specialized delivery systems) Digital Archive Repository – persistent content management Integrated Library Management System – metadata creation well beyond MARC Courseware systems – content management

4. 15 January 20034 End User Technology Support planning and coordination needed Capabilities of desktop tools (mostly applications) Physical space planning Capacity of technology (future of OIT clusters) End user training and troubleshooting (web- mediated, f2f, referrals)

5. 15 January 20035 Factors Affecting Collaboration A continuum of infrastructure components from local tools to campus enterprise systems Where is the line on that continuum where central support and leadership (IT or library) becomes meaningful? Campus IT and library organizational structures What is the relative significance of personal vision and leadership versus formal reporting lines? Locus of content creation When does support for content creation and life-cycle management move from local (ie., departmental) to centralized (library or IT) service?