Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview.

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Presentation transcript:

Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview

2 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Document Control

3 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview The Utility Portal is not meant to replace Oracle TCA (Customers Standard), Order Management, or Installed Base. It gives a quick glimpse at this information only. Research should be done in Oracle EBS in order to troubleshoot a data problem. Quick reference guide (things to remember about the process)

4 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview What is the Utility Portal? The Utility Portal is a multi-purpose tool that allows us to quickly access customer profile, order and license information.

5 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview How to get there...

6 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Logging in...

7 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Logging in...

8 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Register Customer...

9 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Register Customer...

10 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

11 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

12 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

13 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

14 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

15 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

16 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Update Profile...

17 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Track Serial Number...

18 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Track Serial Number...

19 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Track Serial Number...

20 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Manage Customer License...

21 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Manage Customer License...

22 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Order Status...

23 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Order Status...

24 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Order Status...

25 Copyright © 2004 VMware, Inc. All rights reserved. Utility Portal Overview Order Status...