Touching a billion lives

Circa 1983 2 2

3 3

We had … No computers No cell phones No internet No video cameras One TV channel One airline 4 4

…were what our cities were called Madras Calcutta Bombay Pondicherry Bangalore … …were what our cities were called 5 5

In healthcare … No whole body CT No MRI No linear accelerators for radiotherapy No reliable programs for bypass surgery No interventional cardiac services No liver transplants No health insurance 6 6

The Defining Moment

Inauguration of the 150 bedded corporate hospital at Chennai… “With a mission is to bring Healthcare of International Standards within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity”.

Circa 2009 9 9

Our Cities are called… … Chennai Kolkata Mumbai Puducherry Bengaluru

…Chennai, now a 600 bedded hospital 11 11

State of Art Healthcare Infrastructure

Integrated seamless healthcare delivery system Owned & Managed Hospitals Third Party Administration and Health Insurance Health Education & e-Learning Technology Services & Solutions Franchise Primary Care Clinics Not for profit Education Research Emergency Network CSR SACH | SAHI Retail Pharmacies Clinical Research & Site Management Project Consulting

Apollo’s Unique Strength Facilitating deep geographic access Yemen + Mauritius +

Apollo – The Healthcare Powerhouse Touched 18 million lives 4 million Preventive Health Checks 60000 foreign patients from 55 countries 91,000 Cardiothoracic Surgeries Over 5,000 Kidney Transplants Over 300 Bone Marrow and Liver Transplants Over 10000 Joint Replacements Liver Transplant in Children and Adults Cord Blood Transplant for Leukemia Multi Organ Transplant Stereotactic Radiotherapy and Radio-surgery National Network of Emergency Services

250 500 30-35 1500 1500 20000 270 175 35,000 Dialysis Major Cardiac Surgeries 30-35 Cardiac Surgeries 1500 Admissions 1500 Emergency Cases 20000 Foot falls 270 CT Scans 175 MRIs 35,000 Lab Tests

Centres of Excellence Cardiac Sciences Oncology Neurosciences Orthopedics Transplantation Pediatrics Emergency Medicine

Excellence driven by strong fundamentals Infrastructure Human Resources Credentialing and Privileging Clinical Pathways Allied Services and Specialties Research Quality Management Academics / Clinical Excellence

Apollo has consistently led game-changing developments through cutting-edge technology Apollo was the first hospital in India to Introduce 3T MRI 64 Slice CT Scanner 320 Slice CT Scanner PET CT Scan CyberKnife Novalis

IT in Healthcare Vertical Integration Enterprise Components & Group Connectivity Clinical Decision Support (CDS) Drug Support System (DSS) Intranet Application Document Management System Data warehousing & Mining Communication with Other Provider Supply Chain Management CRM Insurance Application/Claim Mgt E-commerce Application Web Enabled Components e-Appointment e-Scheduling Personal Health Record Online Lab Reports Integrated Applications Radiology Information System PACS Electronic Medical Record SMS Module/MIS Core HIS Product Physician Order Entry System Financial Information System Administrative Services Patient Care Management Support/Ancillary services Clinical Department System Horizontal Integration of Hospital Information System

Universally recognized for our pioneering sprit and commitment to healthcare India Today “Most caring hospital” The Week “Top hospitals in India” CRISIL's rating “Superior fundamentals” Readers Digest “Most trusted hospital brand” Govt. of India felicitates Apollo Hospitals with a Postage Stamp

Wealth of knowledge and experience Across diverse geographies

“ I think it is a wonderful contribution to the healthcare of the people who live in rural villages and I hope that people all over the world will follow your lead, because if they do then the benefits of the Hi-tech medicine can go to everyone and not just people who live in big cities Bill Clinton, 24th March 2000 On Viewing the Telemedicine Consultation from Aragonda Village “

Continuous Quest for Excellence JCI accredited Apollo hospitals Delhi (first JCI accredited hospital in India) Chennai Hyderabad (first JCI accredited stroke program in the world) Ludhiana Dhaka Bangalore Kolkata NABH accredited Madurai

Apollo Clinical Excellence First dashboard ACE launched in the year 2005 Reinforced in the year 2006 Matured to Apollo XI program in 2007 ACE@25 created in 2008

ACE @ 25 Parameters Bench Mark Reference Max Score Scoring CABG mortality rate 0.60% Cleveland Clinic 4 ≤ 1 4 1.51- 2.00 2 > 2.5 0 Complication rate post coronary intervention 2% A J of Therapeutics US ≤ 2 4 2.67 - 3.33 2 > 4 0 One year survival rate for kidney transplants 97.60% United Network for Organ Sharing ≥ 97.60 4 87.83-78.08 2 < 68.32 0 ALOS post liver transplant 21 Days NY State Deptt of Health ≤ 21 4 23.29 26.25 2 > 30 0 ALOS for large bowel resection 7 Days UCSF San Francisco CA USA ≤ 7 4 7.78 - 8.75 2 >10 0

Apollo Hospitals Educational and Research Foundation ( AHERF) 250 global multi – centre trials 175 current clinical trials across Ahemdabad Bengaluru Chennai Hyderabad Kolkatta Madurai Mysore New Delhi

Stem Cell Banking Umbilical cord blood bank at Apollo Ahmedabad Apollo Cancer Hospital has experience with 268 bone marrow transplants 84 autologous, 184 allogenic

Cell and Molecular Biology Research Centre Development of bio-markers Stem cell research Genomics

Excellence in Education DNB Royal Colleges Medvarsity Foreign Trainees Nursing Schools and Colleges Institute of Physiotherapy Institute of Hospital Administration

Apollo Medicine Journal Started in September 2004 Published every quarter 18 issues so far Each issue dedicated to a Specialty/Theme

Global Recognition Creating Global Hope India’s low-cost patient care earns plaudits in US study - Duke University Wed, Sep 10 2008 India's Healthcare Industry to See Mammoth Growth - Mc Kinsey Wed, Jun 27 2007 India's New Coup In Outsourcing: Inpatient Care The Wall Street Journal, April 26, 2004

The India Value Proposition Procedure USA India Thailand Singapore Coronary artery bypass surgery $70,000-133,000 $7,000 $22,000 $16,300 Bypass surgery with heart valve replacement $75,000-140,000 $9,500 $25,000 Hip replacement $33,000-57,000 $7,200 $12,700 $12,000 Knee replacement $30,000-53,000 $11,500 $9,600 Prostate surgery (TURP procedure) $10,000-16,000 $3,600 $4,400 $5,300 Gastric bypass $35,000-52,000 $9,300 $13,000 $16,500 Face-lift $10,500-16,000 $4,800 $5,000 $7,500 Note: U.S. charges are list prices. Physician and certain other fees are generally excluded. Prices at non-U.S. hospitals are all-inclusive other than for Panama, which does not include surgeon’s fee. Only data from Joint Commission International accredited hospitals considered.

Incredible India. Incredible scale India’s population might be a huge challenge, but it is also its largest strength

Apollo Reach Building a network for India “beginning of a new era” Dr. Manmohan Singh Prime Minister of India

Reach India – District hospitals Amritsar Siliguri Patna Burdman Asansol Nasik Karimnagar Shimoga Nellore Chitoor Karur Sriperumbudur Ayanambakkam Karaikudi Tiruchirapalli 36 36

Apollo Reach Hospitals – Planned Locations Phase I Phase II Phase III Karim Nagar Chennai-Ayanambakkam Chittoor Nellore Trichy Karaikudi Surat Amritsar Allahabad Bhopal Nasik Karur Sriperumbudur Asansol Shimoga Srinagar Patna Tumkur Jodhpur Jaipur Gwalior Durgapur Goa Indore/Bhopal Lucknow Ludhiana Nagpur Kanpur Aurangabad Manipur Ranchi Tirupathi Tirunelveli Tiruppur Salem Erode Tiruvallur Warangal Rajahmundry Kurnool Nizamabad Bangalore Dharwad/Belgaum Mangalore Davanagere Gulbarga Pune Coimbatore Haridwar Raipur Siliguri Guntur Kolhapur

Main Hospital Doctors Nursing homes Datacenter Datacenter Datacenter Colombo Dhaka

APOLLO HEALTH KNOWLEDGE CITY Education Medical research 2,000+ top notch doctors 10,000+ medical support staff and hospital administrators 100,000+ healthcare professionals upskilled World-renowned center of disruptive innovations in medical research Dozens of “secrets” of millennia-old medical heritage rediscovered Healthcare delivery Healthcare industry AHKC – jewel of India’s pride; most preferred global healthcare destination Millions healed: unparalleled quality, unrivaled cost Destination for breakthroughs in medical products and technology Hub of cutting-edge manufacturing innovations in health

AHKC Best-in-class medical education and research Medical Dental Nursing Pharmacy Paramedical Sciences Physiotherapy Alternative Medicine Administrative Studies Allied Healthcare Studies Education Surgical skills, Intensive Care, ERCP, Advanced colonoscopy for Doctors Advanced intensive Care, airway management for Nurses Colonoscopy, Bronchoscopy, DSA, Cath lab for Paramedics Operations, financial, quality management courses for hospital administrators Centre for healthcare research Centre for allied healthcare studies Centre for medical heritage studies Research 500-bed super-specialty hospital to be established by Apollo Hospitals Comprehensive wellness/lifestyle offerings Healthcare