Consumer Protection Federal protection State Protection Product liability
Vocabulary ► Caveat emptor ► Class actions ► Cease and desist ► Consent order Consent order Consent order ► restitution Let the buyer beware Allows a suit to be brought on behalf of a class of similarly wronged persons An order of the court to stop doing something A voluntary (court enforceable) action to stop a questionable practice Return of money wrongfully obtained
The market If I knew what to look for I wouldn’t need protection from unscrupulous or greedy companies! There are just too many products! I can’t possibly know about all of them
The Market Huge corporations are capable of manipulating the marketplace!
Consumer Laws generally... ► Protect against dangerous and substandard goods substandard ► Prohibit unfair trade practices practices ► Require licenses and inspections where needed inspections ► Provide remedies for injured persons remedies
Product Safety Standards ► Regulated by the 1972 Consumer Product Safety Act which created the CPSC Companies are required to report product failures, notify the buyers and recall and repair the product, replace it, or refund the money. report product failuresreport product failures CPSC receives reports from hospitals CPSC has the power to seize a product and remove it from the market
Food, Drugs, Cosmetics ► Regulated by the Food and Drug Act Ensure clean production facilities clean production facilitiesclean production facilities Also inspected by the USDA – canners, packers, meat processors, imported food meat processorsimported foodmeat processorsimported food FDA requires labels on products labels ► Manufacturer and location ► Quantity ► Nutritional facts FDA regulates drugs – mainly decides which are prescription and which are OTC. drugs Cosmetics are regulated Cosmetics
Standards for Weights and Measures ► Regulated by the National Bureau of Standards Provides standard sets of weights and measures to state and local govt weights and measuresweights and measures Regulates through inspections, testing, enforcement Ie.) gasoline, food in grocery store that is weighed, rope or wire used in farming, taxicabs
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