© 2008 Pearson Education, Inc., publishing as Longman Publishers. 1 Chapter 2 Preparing an Effective Technical Document Technical Communication, 11 th.

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© 2008 Pearson Education, Inc., publishing as Longman Publishers. 1 Chapter 2 Preparing an Effective Technical Document Technical Communication, 11 th Edition John M. Lannon

© 2008 Pearson Education, Inc., publishing as Longman Publishers. 2 Complete the Key Tasks  Deliver the essential information  Make a persuasive case  Weigh the ethical issues  Work in teams

© 2008 Pearson Education, Inc., publishing as Longman Publishers. 3 Producing an Effective Document Good Teamwork Ethical Presentation Information Delivery Persuasive Reasoning An Effective Document

© 2008 Pearson Education, Inc., publishing as Longman Publishers. 4 Rely on Creative and Critical Thinking Stages in the writing process: 1. Gather and evaluate ideas and information. 2. Plan the document. 3. Draft the document. 4. Revise the document.

© 2008 Pearson Education, Inc., publishing as Longman Publishers. 5 Make Proofreading Your Final Step  Look for Sentence, Punctuation, Usage, Mechanical, Format, and Typographical Errors  Tips for Proofreading  Proofread only the final draft  Take a break before proofreading  Work from hard copy  Read through your draft slowly  Be alert for problems in your writing  Proofread more than once  Never rely on your computer’s Spell checker or Grammar checker

© 2008 Pearson Education, Inc., publishing as Longman Publishers. 6 Any Questions? For additional help reviewing this chapter, please visit the Companion Website for your text at