departement IBGE - BIM 1 Impel Copenhagen 8+9/09/2005 Brussels Institute for the Management of the Environment Jean-Pierre Janssens Director Head of division Inspection & Eco management Tel 02/ Fax 02/ Indicator of Performance - The Inspectorate Gulledelle Brussels BELGIUM

departement IBGE - BIM 2 Role of the inspectorate for management of the environment reactions impact state Pressure -nuisances -pollutions Drivers -enterprises -other industrial act. (demolition, …) Inspections # inspected enterprises, # treated files complaints troubles (eventually via politics) Particular problems ( - expositions - observations -> monitoring - awareness) Neg. pressure of installations or of non-conform situations Indicator of performance measuring the pressure on the environment avoided thanks to the work of the inspectorate # treaded complaints

departement IBGE - BIM 3 Reactions: Activity of the inspectorate Inputs:resources (human and financial) Activities: actions (inspections, follow-up of files) Outputs: results ( prosecution reports, warnings, administrative fines) Impacts: change as a result of activities and their outputs

departement IBGE - BIM 4 Indicator of performance: IMPACT = Change as a result of the activity of inspection and his output  ( negative pressure of non conform installations) = positive effect of the activity of inspection Mold into a mathematical formula (Indicator evolves in time) in absence of the work of the inspectorate in presence of the work of the inspectorate “-”

departement IBGE - BIM 5 Neg. pressure of a non – conform situation f ( gravity of the infraction) –Administrative -> O (regularization) –Technical -> importance of trespassing the norm -> multiples environmental concerned domains f ( duration) -> stop the trespassing ( not only to notice but to stop) -> need a certain time to achieve conformity (condoning) (opening -> closing of files)  complex exercise  need for a more easy set of performance indicators

departement IBGE - BIM 6 Parameters that influence the quality Inputs : resources Activities: actions (inspections) Outputs: results of observations Impacts: real changes Structure Organization Inspectors Inspections Legal framework - easier - more stable Indicator of performance complex and changeable

departement IBGE - BIM 7 Parameters that influence the quality: Work conditions Resources: –Human: sufficient and qualified inspectors (min criteria ?) –Financial: budget needed for : »Sampling + analysis »On site measurements »To realize external studies (expertise) Existing environmental legislation / permitting system –> has to be enforceable »Clear and feasible technical requirements »Need for administrative enforcement tools »Need for criminal law enforcement tools Inspection tools

departement IBGE - BIM 8 Parameters that influence the quality: Strategy and working methods Definition inspection philosophy –Compliance checking –Compliance promoting Inspection strategy –Integrated inspections single inspections –With on site visit -> drive by inspection -> in depth inspection –Without on site visit -> self monitoring data -> via external experts minimum criteria ?

departement IBGE - BIM 9 Parameters that influence the quality: Strategy and working methods Problem analysis and priority setting –Well developed and regular updated DB of all potentially polluting installations / delivered permits (conditions) –Effective use of the available resources Reactive preventive inspection Frequency related performance related –5 yrs inspection plan –1yr inspection plan Well defined targets (minimum standards?)

departement IBGE - BIM 10 Parameters that influence the quality Protocols and working instructions --->standardizing between different inspectors –Administrative protocols (follow up) ex.report content on site visit –Technical protocols (check list on site inspector methodology) –Judicial protocols – sanctioning strategy (condoning) need for an inspectors vademecum Need for on the job training. -> minimum number of hours of training  internal and external training? Evaluation: –well developed DB for the administrative follow up of the inspectors individual -->file collective -->statistics level inspection body –need for a quality assurance »annual reporting »regular external audit (?) Coordination between different competent inspection bodies if it is the case.