Potential Problems Issues or Opportunities Universe of Possible Solutions Organization Feedback Informs Defines/ Predicts Informs / Becomes Assertions/ Issues Strategies/ Actions Goals/ Values Stakeholders Real-izations Inc. 1998

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by ACTION-ORIENTED LEARNING ORGANIZATION STRATEGY MAP Beginning view of organization and what client wants to be Candidate Values validate

Workshop Process Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Discuss Explore Decide on ACTION-ORIENTED LEARNING ORGANIZATION © Fran Ackermann, 1989 and Real-izations, Inc., 1998 Agree on Values

Jointly created guide to realizing the future Goals Strategies Actions supported by Assertions may be achieved by implementing that consist of a portfolio of agreed upon ACTION-ORIENTED LEARNING ORGANIZATION STRATEGY MAP © Fran Ackermann, 1989 and Real-izations, Inc., 1998 Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon ACTION-ORIENTED LEARNING ORGANIZATION Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon ACTION-ORIENTED LEARNING ORGANIZATION Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon BUSINESS AS USUAL ADDRESSES: Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon STRATEGIC PLANS ADDRESS: Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon MISSION STATEMENTS ADDRESS: Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon VISION STATEMENTS ADDRESS: Agree on Values Candidate Values validate Values are served by

© Fran Ackermann, 1989 and Real-izations, Inc., 1998 Candidate Goals create Possible Issues which exist in a context of possible Options Assertions supported by Goals Strategic Issues Context Not-Goals Content Options Actions Assertions Goals Strategies Actions supported by Assertions Discuss Explore Decide on Beginning view of organization and what client wants to be Workshop Process Jointly created guide to realizing the future may be achieved by implementing that consist of a portfolio of agreed upon LEARNING ORGANIZATIONS MUST ADDRESS: Agree on Values Candidate Values validate Values are served by

LEARNING ORGANIZATIONS: Understand the dynamic feedback possibilities involved in exploring the relationship between underlying assertions and the values of the organization Allow for discourse by employing Facilitative Device(s) that negotiate: –the needs, aspirations and limitations of the individual –the needs, challenges, opportunities and limitations of the organization –the expectation and needs of external stakeholders