By A.James Officer on Special Duty Department of Information Technology Andaman and Nicobar Administration

Very Poor and rudimentary presence of internet Availability 600 Mbps against 55 Gbps 50% of the villages do not have even basic telecom facility like land line / 2G etc. Satellite is the only media of Telecom connectivity Bandwidth cost is very high. One transponder yielding 35 mbps costs 5.5 crore BSNL charges Rs 93 lakhs as space segment charges for 2 Mbps leased line

Network Architecture State Data Center Islands Offices CSCs Through ISRO OfficesCSCs Offices PoP (BSNL)

Implementation Strategy Departments Connected 106 CSC Connected 38 Availability % 75 Free Wi-Fi at 15 Govt Schools by 26 th January Targets Connecting 220 Offices including DDO by March 2016 Connecting all 56 CSC by March 2016 VSAT Connections 37 Leased Line VSAT – 37 Radio Frequency – 8

Implementation Methodology Identified High Volume Services Standard Operating Procedures delineating roles of each stake holder and time lines issued SOP.SOP. Administrative Order was issued regulating delivery of services through CSCOrder eForms developed with process Re-Engineering for generation of electronics certificates Electronics services are archived for verification by authorities. Monitoring by Empowered Committee on IT presided over by Sr. Most Pr. Secretary every three months and Apex Committee on IT presided over by Chief Secretary every six months Monitoring through on line toll : ATOM

 54 eforms have been rolled out.  Process re-engineering carried out and e- certificate generation enabled  Citizen can access the services by logging in to the state portal  Citizens demographic profile captured during registration.  After registration, he can access to the services and submit the form and append the scanned copies of documents only once.  The scanned copy of the documents are scanned and archived for future use.  On approval electronic certificates are generated and citizens are informed through SMS.

Performance of Common Service Centre (eDweep Kendra) N & M A S.Andama n Nicobar Average Foot Fall No. of Services

Service Delivery (e-Services) State Portal 76 State Portal 76 e-District 78 e-District 78 Mission Mode Projects 18 Mission Mode Projects 18 Others 4 Others 4

Data Analytics for Decision support

Road Ahead Creation of AADHAAR seeded Islander Data base- UDAN- which will be seamlessly integrated with SRDH Citizens will be authenticated through UDAN by AADHAAR or Ration Card No or Votes ID Card or Islander ID Card or his registered mobile No. Further verification of the citizens demographic data would not be required Process re-engineering is being carried out for delivery of services for the verified citizens without requirement of further verification Establishing WiFi hotspots for accessing the services over INTRANET.