© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-1 Business and Society POST, LAWRENCE, WEBER Managing a Diverse Workforce Chapter 18

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-2 The U.S. work force is more diverse than ever before. More women are working than ever before. The number of immigrants has increased. Ethnic and racial diversity is increasing. The workforce will continue to get older.

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-3 Figure 18-1 Proportion of women in the labor force, Source: U..S. Bureau of Labor Statistics Year Percent

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-4 Figure 18-2 The pay gap, median weekly earnings of full-time workers, as a percentage of those of white men Source: U.S. Census Bureau, Statistical Abstract of the United States, 2000, Table 696, p. 437.

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-5 Figure 18-3a Where women and minorities manage Source: U.S. Census Bureau, Statistical Abstract of the United States, 2000, table 669, pp All occupations46.5%11.3%10.3% Managerial and professional Executive, administrative and managerial Public officials and administrators Financial managers Personnel and labor relations managers Purchasing managers Female Black Hispanic Percentage of total, 1999

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-6 Figure 18-3b Where women and minorities manage Source: U.S. Census Bureau, Statistical Abstract of the United States, 2000, table 669, pp Female Black Hispanic Percentage of total, 1999 Marketing, advertising, and 37.6% 4.8% 2.7% public relations managers Educational administrators Health care managers Property and real estate managers Management-related occupations

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-7 Figure 18-4 Major federal laws and executive orders prohibiting job discrimination  Equal Pay Act (1963)  Civil Rights Act (1964; amended 1972, 1991)  Executive Order (1965)  Age Discrimination in Employment Act (1967)  Equal Employment Opportunity Act (1972)  Pregnancy Discrimination Act (1972)  Americans with Disabilities Act (1978)  Family and Medical Leave Act (1993)

© The McGraw-Hill Companies, Inc., 2002 All Rights Reserved. McGraw-Hill/ Irwin 18-8 Effective strategies for managing diversity Articulate a clear diversity mission, set objectives, and hold managers accountable. Spread a wide net in recruitment, to find the most diverse possible pool of qualified candidates. Identify promising women and persons of color, and provide them with mentors and other kinds of support. Set up diversity councils to monitor the company’s goals and progress toward them.