Student Success Spotlight 2014

Stockton Writing Center Pilot Project Matt Moberly – English/Writing Center Paula Barrington-Schmidt – English/Writing Center November 7, 2014

Purpose Stockton Center Students didn’t have regular access to writing tutoring. Working with the Stockton Center, Extended Education, the College of Arts, Humanities & Social Sciences, we created a pilot hybrid physical/online writing center at the Stockton Center.

Process Secured a location Hired 5 tutors, 1 of whom spent a majority of her time at the Stockton Center Offered 20 hours of tutoring per week throughout the semester Conducted assessment over Summer 2014

End Result Qualtrics Student Satisfaction Survey –Students overwhelmingly preferred online hours –Most sessions were spent on WPST prep –Students wanted longer sessions (60 min vs. 30min) Did the pilot increase student success? –Yes! Most students who came to us for WPST tutoring passed the exam –Those students who did not pass started preparing for the exam close to the exam date –Students reported that their tutoring sessions were helpful –No student used the center just once

Lessons Learned Current enrollments and usage trends indicated that an online writing center makes the most sense for now. Interdepartmental collaboration is a messy business (paperwork-wise). Long-term considerations: –Support services needs assessment at the Stockton Center –Establishing permanent student support services presence at the Stockton Center