Chris Wilcox – CEO Cory Strasser – CIO Matt Sieverson - CFO Disc Golf Headquarters

 Small marketing firm  Alternative and guerilla techniques  Targets small businesses looking to grow in the Pacific Northwest  Local server located in Corvallis  Currently practices no outsourcing

 Which of our IT functions would be able to be outsourced?  Domestically  Internationally  Which companies offer IT outsourcing services?  What are the costs of these proposed services?

 What is outsourcing?  Why would you outsource information technology?  Pros  Cons  Who outsources?  How B&D can outsource their IT  Step by step list to follow when looking to outsource

 When a firm hires another firm to do work for them that is not relevant to their core business model  Examples  Radiologists in India  Call Center / Tech Support  Nike shoe factories

 Firms that focus on their core business  Typically large firms  Outsourcing benefits everyone involved and makes companies more competitive  Gateway6?  Company 2

 Software development services and Application development and management  Re-engineering  Conversion and migration (across platforms/ languages/ versions)  Data warehousing and mining  Embedded systems  E-commerce applications

 Reduced costs  More time allocated to core competencies  Improve weaknesses in company  Become more competitive  Opportunity costs of experiencing comparative advantage

 Security  Reliability  Communication  Preferences  Layoffs within company  Shift of power  Quality  If off shoring, cultural barriers are more evident  Customer Relations

 Database Management  Website Design  Web Exposure  Economic Forecasting  Management  Data Conversion  Software Development

 Their business is small, could be focusing on more important tasks  Possible bad stigma in relation to clients and third party help  Find areas of weakness  Do what you do best, hire the rest.  Monetary Cost  Opportunity Cost  Long-term vs. Short-term Goals  Will B&D need to outsource in the future?  Build relationships  Find their flaws

1. How reliable is the vendor? 2. Does the Vendor provide quality products/services? 3. What is the Life Cycle cost of the Products/Services provided? 4. Will the vendor be able to meet delivery deadlines? 5. How safe is my data?

6. What kind of risk am I taking on with this vendor? 7. What are the effects of the vendor's employee attrition on me? 8. Will the vendor be fair and transparent in his financial dealings with my organization? 9. Does the vendor comply with statutory laws and regulations? 10. Does this vendor's culture match that of our organization? Outsourcing/ten_concerns.asphttp:// Outsourcing/ten_concerns.asp - Stylus Systems

Given the variability between the IT and marketing sectors, B&D should pursue IT outsourcing. This will allow them to increase efficiency by focusing on their core business practices, whilst IT professionals are taking care of the work that B&D is not comfortable doing. This will permit B&D to supervise more important features of the business; B&D will become a better company in ways that will increase their core standards and allow everyone to benefit from outsourcing, except of course the competition.