Direct & Mobile Marketing International University College
Contents 1.Definition 2.Techniques 3.Objectives 4.Benefits 5.Mobile Marketing & The iPhone
Definition An interactive system of marketing which uses one or more advertising media to affect a measurable response at any location. Brassington & Pettitt (2005, p.361) Direct connections with carefully targeted individual consumers to both obtain an immediate response and cultivate lasting relationships. Philip Kotler (2009, p.480)
Direct Marketing Personal Selling Direct Marketing Sales Promotion Advertising Capital EquipmentRaw materialsServicesConsumables/Stationery AwarenessInterestDesireAction Direct Marketing Sales Promotion Personal Selling Advertising
Techniques of DM DM techniques Direct mail Direct response Mail orderTelemarketing E- communication and new media Teleshopping
Objectives Direct ordering Information giving Visit generation Trail generation Loyalty creation
When to use? Initiation Relationship building Combination selling
Benefits Buyers Convenient Easy Private Informative Sellers Reach Cost Speed Efficiency Flexibility
Database creation and management Customer information Keep and resell – “Welcome” – Selling up – Selling across – Renewal – Lapsed customers
Mobile Marketing 89% of big companies will use MM in 2009 Mobile phone applications Online interactivity Build strategic relationships
iPhone Augmented product offer NPD platform – an industry standard Generic applications – SDK In App Purchase Peer to Peer Accessories Push Notification
Examples
Lets have a look!
The scale
111,111,111 downloads per month
Importance of Mobile Marketing "The distance between Apple and the others is huge, we don't have time to look at other platforms seriously.“ Satoshi Nakajima president of Big Canvas
Q&A?