1 © PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations August 5, :30 PM
2 © PD, Incorporated | All Rights Reserved.2 Agenda Attendance “Daily Activity” Report Good News & New Customers Update Operation LoveSac Update Metrics Review Opportunities for Improvement
3 © PD, Incorporated | All Rights Reserved.3 Missed the Call Last Week
4 © PD, Incorporated | All Rights Reserved.4 Express Daily Activity Results
5 © PD, Incorporated | All Rights Reserved.5 Specialty Daily Activity Results
6 © PD, Incorporated | All Rights Reserved.6 STH Daily Activity Results
7 © PD, Incorporated | All Rights Reserved.7 Good News and Customer Update Delivered a castle bed from Posh Tots on Saturday. Customer very happy. First 6 months of the year, we averaged $60,800 in Express per month. In the last 30 days, we have done $160K. ModLoft is going to open faucet. Contemporary Concepts: New Opportunity for us Touch of Modern: Flash sales site. Sold ModLoft product on their site. ModLoft handled their transportation for them, so they sought us out to handle more business. New opportunity for us. City Mattress: Distribution centers all over country. GF Healthcare: Hospital beds. Agreed to start testing soon. Touchstone Home Products: TV Lift cabinets. Testing soon. BSH Home Appliances: First shipment delivering today First 5 shipments entered Friday for Cool Kids Company going to 5 different locations New Etrack launch August 13 th New Users Guide will be posted on the Learning Center by end of the week
8 © PD, Incorporated | All Rights Reserved.8 Operation LoveSac Update 80 Total LoveSac deliveries last week 27 Express 53 STH No issues with pre-calls. One issue with accessorial not being completed. Being researched: Reached out to consumer for more information. OMs encouraged to make store visits. LoveSac is now able to view scheduled deliveries for today. Based on due date in the system in conjunction with the notes in the job for confirmation. Routers and dispatchers need to update in real time.
9 © PD, Incorporated | All Rights Reserved.9 Metrics Review LocationScan %In- Window 07/21/2013 to 07/27/ %58.19% 07/28/2013 to 08/03/2013 3PDirect Daily KPI Report LocationScan %On-TimeLocationScan %On-Time FAI-ABQ Albuquerque, NM % STH-PIT %50.00% FAI-BDL Windsor Locks, CT % STH-DEN 31.82%45.45% FAI-BOS Boston, MA % STH-MCO 42.86% FAI-DSM Des Moines, IA % PD-DEN 20.00%40.00% FAI-IAH Houston, TX % STH-ATL 53.33%40.00% FAI-LAS Las Vegas, NV % FAI-MIA Miami, FL 50.00%37.50% FAI-ORD Chicago, IL % FAI-RIC Richmond, VA %33.33% FAI-PDX Portland, OR % FAI-SLC Salt Lake City, UT %33.33% FAI-TUL Tulsa, OK % STH-SAT 5.00%30.00% STH-SLC % FAI-PHL Philadelphia, PA %28.57% STH-BWI 0.00%90.91% FAI-BWI Baltimore, MD %26.67% STH-PDX %86.36% PD-DFW 37.50%25.00% STH-SEA 7.14%85.71% FAI-SFO San Francisco, CA 92.31%23.08% STH-BOS 98.00%82.00% FAI-ATL Atlanta, GA 80.00%20.00% FAI-LAX Los Angeles, CA %80.00% FAI-IAD Washington, DC 80.00%20.00% STH-PHX %76.92% FAI-ALB Albany, NY %0.00% FAI-SEA Seattle, WA %75.00% FAI-BHM Birmingham, AL %0.00% STH-SFO 84.21%73.68% FAI-BNA Nashville, TN %0.00% FAI-JFK New York, NY %72.73% FAI-DEN Denver, CO 75.00%0.00% STH-BDL 36.36%72.73% FAI-DFW Dallas, TX %0.00% STH-ORD 72.88%71.19% FAI-MCO Orlando, FL %0.00% STH-DFW 37.50%70.83% FAI-MKE Milwaukee, WI 0.00% STH-IAH 92.59%70.37% FAI-MSP Minneapolis, MN %0.00% FAI-CMH Columbus, OH 66.67% FAI-OMA Omaha, NE %0.00% FAI-PHX Phoenix, AZ %66.67% FAI-ORF Norfolk, VA %0.00% PD-LAX %66.67% FAI-PIT Pittsburg, PA %0.00% STH-TPA 77.78%66.67% FAI-ROC Rochester, NY 0.00% STH-MIA %63.64% FAI-SAN San Diego, CA %0.00% STH-CLT 80.00%60.00% FAI-SAT San Antonio, TX 75.00%0.00% STH-LAX 67.74%56.45% FAI-SMF Sacramento, CA 0.00% STH-LAS 94.44%55.56% FAI-TPA Tampa, FL %0.00% FAI-IND Indianapolis, IN %50.00% PD-MSY 0.00% FAI-MEM Memphis, TN %50.00% STH-CMH 0.00% FAI-RDU Raleigh, NC %50.00% STH-CVG %0.00% FAI-TYS Knoxville, TN %50.00% STH-SMF 0.00% STH-EWR 50.00% TOTALS71.41%56.78%
10 © PD, Incorporated | All Rights Reserved.10 Opportunities for Improvement HD Supply: 92 unaccounted haul-aways resulted in $10,000 claim. CCs need to notate any exceptions at every tender Signatures from FAI Exceptions Training opportunities: Mobile app, Learning Center Everyone in operation needs to know about Express, E-track, Learning Center All CC’s need to be experts on the mobile app Jeremy and Ruthi are available for additional classes as needed. Need to continue to be more pro-active with our total operation
11 © PD, Incorporated | All Rights Reserved.11 Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc. Discussion