Chapter 3 Jason C. H. Chen, Ph.D. Professor of MIS School of Business Administration Gonzaga University Spokane, WA 99223

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Chapter 3 Jason C. H. Chen, Ph.D. Professor of MIS School of Business Administration Gonzaga University Spokane, WA

RE-ENGINEERING CHANGE MANAGEMENT RE-ENGINEERING VISION PROCESS RE-DESIGN PROCESS SIMULATION PROCESS IMPLEMENTATION IT ARCHITECTURE & TECHNOLOGY INFRASTRUCTURE PLANNING IT MODELS SYNCHRO- NIZED CURRENT IMPACT ANALYSIS FRONT OFFICE APPLICATION(S) STRATEGYDESIGNPROTOTYPEIMPLEMENTATION APPLICATION PROTOTYPE (by Class of Application) CLIENT/SERVER OPERATIONAL APPLICATION(S) DATA WAREHOUSE/ DECISION SUPPORT APPLICATION(S) IT PROCESS MANAGEMENT IT REPRESENTATIVES BUSINESS ANALYSTS STAGES PROCESS ACTIVITIES PROCESS