Lean training through the Lean Academy Darren Ruane, Carillion PLC

Carillions Approach to Lean

Approach to Lean Train & Support teams to implement Lean tools Collaborative Planning Process Improvement Problem Solving Workplace Organisation Work Studies Visual Management

Approach to Lean Training Training for Carillions dedicated Lean staff Lean training available to everyone else in the organisation Lean training available to our supply chain partners 3 Levels of existing Lean training within Carillion Different ways of achieving each

Bring all Lean Training within Carillion under one Umbrella – The LEAN Academy

The Pyramid reflects the approx The Pyramid reflects the approx. numbers of people that will be trained at each level, increasing the further down the diagram you go.

Lean Awareness - All Job Families & Supply Chain Engagement with Lean Understanding the basic Lean concepts Understanding WHY

Lean Awareness Self delivered by OpX staff (2-3 hours) Uses a game (with Clipo Blocks) to get across key Lean concepts of Customer, Process, Value Adding & Waste Also shows the benefit of Lean Tools like 6S, Process Improvement & Visual Management

Lean Practitioner - All Job Families & Supply Chain Understanding WHY Understanding how to Implement Core Lean Toolkit Understanding how to run a Lean Improvement project

Lean Practitioner Self delivered by OpX staff 2 Day Course covering the theory Follow up by OpX staff to support the delivery of an actual Lean Improvement project on a scheme or in part of the Carillion business

Lean Champion - Senior Managers & Business Leads Understanding WHY Understanding how to champion & support Lean Implementation How to monitor a Lean Improvement projects progress

Lean Champion Self delivered by OpX staff 1 Day Course with ongoing support from the OpX team and each other Cohorts of Champions who can influence the implementation of Lean on their individual projects and wider throughout Carillion

Green Belt (Intermediate) - OpX Job Family & Key Project Leads Understanding how to Implement Core Lean Toolkit Understanding how to run multiple Lean Improvement projects How to support Lean Implementation Externally delivered – Bourton Group, Investors in Excellence It is not strictly a Six Sigma or Lean Sigma Green Belt course that is required and other courses being run like the Flite training (that are also aimed at an intermediate level) will be considered if it is felt beneficial to the person and the role they are due to carry out.

Black Belt (Advanced) - OpX Job Family Understand how to implement & train the Lean Toolkit Understanding how to run multiple Lean Improvement projects & mentor others How to lead Lean implementation & train Externally delivered – Bourton Group, Investors in Excellence

Master Black Belt (Master) - OpX Job Family Understand how to implement & train the Lean Toolkit Run multiple Lean Improvement projects & mentor others including senior staff How to lead Lean implementation & train Externally delivered – Bourton Group, Investors in Excellence

Modules - Online learning Bitesize learning of key Lean tools Learn at your own pace Refresher for those who have previously been trained ePOD is Carillions Online Learning Library that covers subjects from H&S to Commercial, Sustainability to Presentation skills. OpX has a section in ePOD with learning modules covering basic Lean tools and techniques

The Lean Academy may not be the perfect solution to a complex question of who needs Lean training in a large organisation and what level of training do they really require to affect the change we want, but it is Carillions current approach and it is working for us.