The Rapid Engineered Mind Mary Ann McIlraith, CEO Maximum Potential International September 17, 2015

Mary Ann McIlraith Maximum Potential International

Why is Leadership a Must?

 Without Leadership:  Organizations are confused  Lack of respect  Great products – Ordinary people  Spiral Effect - Contagious  Profit down – Layoffs happen  Generations affected - Stock goes down  Your Company – Family entrusted you  & depend on that Leadership

Leadership is...  “Master Minding” collaboration to the third degree  Ability to three dimensionally maximize your skills and other people’s skills  Transfer experience into collaborative knowledge for each team member  Coaching – guiding & empowering people  Environment for profit and learning that is fun

Leadership is...  Accomplishing results in the midst of major adversity  Taking risks, going to the edge and doing whatever it takes  Understanding one’s role in guiding the team to success  One millimeter better than the best  Projecting the future

A Leader Must  Sets the standard for all teams  Takes team to the edge – raises the bar  Provide team with tools & training to accomplish mission  Quality communication  Internally with team & externally  Reward & recognize  Manage scope - keep team focused on deliverables  BE A Gladiator

Today's Perceptions of Leaders  Missed business opportunities  Slow transformation in rapid market  Lack of programs for advancement  Lack of accountability  Frustrated with lack of pace  Lower profit – lower performance  Unrealized expectations of teams and stake holders

Vision/ Insight Knowledge With Action Strategy Direction What Every Team Needs Interaction & Involvement of All Members Self-esteem of Each Member Communication Accountability of Each Team Member Constructive Conflict Resolution Mutual Trust Common Goals / Direction Leadership

Maximum Potential International (MPI) Who we are:  Leveraging 30 years in business, provides innovative 360° management and implementation services to world leaders and organizations  MPI has the copyright to the leading implementation methodology, ‘Rapid Implementation Methodology’ (R.I.M.), (R.R.D.) ‘Rapid Re-engineering Discipline’ & R.E.M. (Rapid Engineered Mind) Leadership  Embraced by thousands of organizations around the world: IBM, Disney, Oracle, PeopleSoft, ADP, AOL, Toys ‘R’ Us, FILA, Morgan Stanley, Bank of Bermuda and netMaximo.com to name a few

MPI Mission Mission:  People - Innovate and transform people & organizations into world-class Leaders by:  Providing clients with: Clarity and focus in implementing their visions  and the visions of their Stake-Holders (Sphere of Influence)  We help global teams transform their companies by developing the future leaders of these Corporations, Organizations & Governments

Organizations Served (A few of the many MPI Clients)

Rapid Engineered Mind Methodology (R.E.M.) What is R.E.M.?  R.E.M. is a comprehensive methodology that helps executives and teams turn vision into reality. R.E.M. provides a step by step process that translates vision into Life Plans which shape Destiny  The R.E.M. manual is a comprehensive toolkit addressing every port of life. Packaged in 6 modules with a collection of over 80 tools, benchmarks, matrices, flowcharts, plans and strategic instruments

R.E.M. Copyright MPI

Ports of Life 1.Sphere of Influence 2.Spirituality 3.Family 4.Health – Physical and Mental 5.Business/Career 6.Financial 7.Environment 8.Social (fun) 9.Community and Contribution

Internal Driving Forces 1.Passion 2.Communications 3.Intellectual 4.Emotional (state management) 5.Playfulness 6.Love 7.Pleasure

Triggers 1.Rules 2.Beliefs 3.Values TempCopy

R.E.M. TempCopy

R.E.M. Achieves  Passion  Discipline  Enhanced quality of life  Stronger leaders, profit and performance  Enhanced sphere of influence  Fun – enhanced connection to yourself and your sphere of influence  Your life plan – your destiny

Rapid Engineered Mind Methodology (R.E.M.) The Tools of R.E.M. - Complete Methodology  The Human Dashboard  Strategic Mental Models  Project Measurement Matrix  Rapid Re-engineered Mind Matrix  Extensive Education  The Circle of Influence Matrixes  Built in Quality and Performance Instruments  Extensive and Detailed Documentation  Performance Benchmarking  Leadership Component

Note: The workshop is structured based on these four stages. The Four Major Components of The Rapid Engineered Mind Methodology 1.Strategic mental conditioning meta models 2.Building block theory (maximizing your future) 3.Circle of Influence 4.Vision – execute – plan

Strategic Mental Models ‘Conditioning’ Leverage Your Personal Influence Communicating Mind Mapping State Management R/B/V Shared Vision – Shared Leadership – Shared Success Start Rapid Re-Engineering Process R.E.M. Pain/Pleasure Future Pace Planning R.E.M. Tools Passion Triggers Life Ports Rapid Re-Engineering W.B.S. P.O.M. S.M.M. Vision Plan Execute Life Plan Life Plan Stress Benchmark Habit Questions Answers Change Mental Models Circle of Influence Rapid Process Model R.E.M. Master Mind Theory Who What When Quality Cycle Change Control Testing You Integration Education Environment Pace & Lead Assessing Modalities Quality Cycle Rules Beliefs Values Compass Control when no leverage Peak State Anchor Adjust Plan R.E.M. Copyright MPI Obtain Endorsement s All Ports Execute New Behavior Rapid Engineering Model Methodology The Balanced Dashboard

Mental Models Strategic Mental Models ‘Conditioning’ Leverage Your Personal Influence Communications Mind Mapping State Management R/B/V Start Questions Answers Assessing Modalities Rules Beliefs Values Compass Control when no leverage Peak State Anchor R.E.M. Copyright MPI

Strategic Mental Models Conditioning  Master Mind Theory & Circle of Influence  Human Influence – Mind Map  Getting control when you have no leverage  Your check up – from the neck up  Rules, beliefs & values  Powerful states  Peak states

The Human Mind  Communication  Rapport  Listening  V.A.K. model  Versatility/flexibility  Visionary (strategic insight with tactical brilliance)  Manages your state  Gains control when no leverage (Mind-Mapping)  Built in coaching tool – momentum

 Everything human beings do, they do for one or two reasons, either out of:  Their __________or their ___________.  The quality of our ____________ will determine the quality of our life.

Communication  VAK model  Sensory acuity  Rapport and communication  Transformational vocabulary

Sensory Acuity Kinesthetic Auditory Visual

Communication Models VisualAuditoryKine Vision Strategy See Hear Sounds Like Listening Feeler Touch Understand Type A Level 10 Type B Moderate Type C Calm

Rapport & Communication ListenVocabularyPhysiologyDisposition Hear Process Visualize Tone Timber Body Movements Gestures Mood Attitude

Internal Communications Transformational Vocabulary  Words we habitually use  Biochemical triggers to the nervous system  Transform your feelings with vocabulary  Trigger anchors that distort - delete - generalize our experience

External Communications  How we communicate to others  Cornell study  Words - 14%  Tone - 38%  Physiology - 48%

The Human Mind Mind Mapping The Structure & Process of Creating Human Experience  Behavioral patterns of excellence  Internal maps  Distorting and deleting  References and the war inside  Instinct  Motivational strategies  Creating positive references

Gaining Control When There is No Leverage State Management of Others  Never self-serving  Disassociate the person (or team) action from the person  Focus on OUTCOME  No emotions - nothing personal  The science and art of human performance  Mind-Mapping - values & beliefs

Behavior Model Human Experience STATE-source of response Expectations/values 2. Present internal response PROCESS 1 - Could it mean pain or pleasure? PROCESS 2 PROCESS 3 What should I do to avoid pain & gain pleasure? What does this mean? Values Beliefs References Buffer Stage-Test if significant Quality 2. Quantity (if yes input sensations) 3. Duration Perceiving/filing sensations... organized in groups of representations 1. Evaluate 2. Store for future PERCEPTIONS SENSATIONS Stimulus VAK

The Process Of Change/Outcome  The ability to consistently produce changes of state and behavior in anyone at any moment of time, and to future pace those perceptual strategies and behaviors until they remain consistent!  To enrich the experience, resources and references of each individual by adding a set of new distinctions, that allow them to clearly understand the process of creating change that will last within themselves and others!

Managing Your State  Consistently monitor physiology  Condition mental focus  Use effective and empowering evaluations  Control emotions  Peak performance at all times  Ask questions: How can I use this now?  Stay passionate for optimal learning

Mental Tools for Managing Your State  Confidence  Trust yourself  Sorting by others  Support the growth of others around you  Remember: To win, you must play and plan, even when it’s not easy, you must support your team  Limiting perceptual or behavioral patterns; pattern interrupts  Using relevancy challenges to interrupt someone else

Getting Control When You Have No Leverage  Mind map  Ask for help  Align  Know the highest priorities  Twin principles  Rules, beliefs, and values  Check up from the neck up

Outcome Formation: A Check From the Neck Up

Rules – Beliefs – Values What Is A Rule?  Controlling neuro-associations that govern your life  Foundation beliefs  Rules alignment  Threshold rules: must, must not, must always, must never  Personal standard rules: should, should not, should always, should never  Rules of possibility: can, cannot, can never.  Rules of intention: will, will not, will always, will never  If/then rules

Rules – Beliefs – Values Set Up the Game So You Can Win  Do your rules empower or disempower you?  Examples:  What is my rule for confidence?  What must happen for me to feel successful?

Rules Of The Game  Closing the Gap Figure 3E: Write as rapidly as possible without hesitation. Participants given homework assignment Power in Momentum

Beliefs, Values, and Rules  What is a belief?  It is a feeling of certainty about something  It has the power to create and destroy  It is frequently a generalization from the past  It is frequently an interpretation of painful and pleasurable experiences  The events of our lives do not shape us; instead, we are shaped by our beliefs as to what those events mean

Belief Systems Then there are Global Beliefs:  Work is  Life is  I am  People are Figure 3F: Write without hesitation!

All Personal Breakthroughs Begin with a Change in Beliefs 1.How is this belief ridiculous or absurd? 2.Was the person I learned this belief from worth modeling in this area? 3.What will it ultimately cost me emotionally if I don’t let go of this belief? 4.What will it ultimately cost my relationships if I don’t let go of this belief? 5.What will it ultimately cost me physically if I don’t let go of this belief?

Rules – Beliefs – Values What is a Value?  Something you place importance upon  Anything you hold dear  All decisions come down to value clarification  Significant emotional events can create shifts in individuals  Get clear what is most important in you life  Your values are your compass that guides you  Something that a person is willing to use as a resource, such as time, money or energy

Examples of Values  What are the emotional states that you value most in life? Rate them numerically: Participants receive worksheets at event  There are some emotional states that you will do more to achieve than others Figure 3Ga: Write as rapidly as possible without hesitation!

Moving Away From Values Figure 3Ga & 3Gb: Write as rapidly as possible without hesitation!

Moving Forward on Mental Models & Objectives of Communication Plan  To gain buy-in & continued support  To sell the benefits  To help picture the “future state”  To create avenues for identifying and eliminating obstacles & resistance  To help identify how their jobs, Life will be different (although better)  To clarify roles and responsibilities  To deliver information

Communication Strategy Matrix Senior Management (Owner’s Council) 1) Human Resources Off-site 2) JAD session 3) Copy of Project Plan 4) Critical Update 5) Project Bulletin 1) Updates & timeline 2) Identify & prioritize project deliverables 3) Tasks and resource allocation:% complete 4) Issues & problems 5) Project accomplishments, training schedules, PS press releases 1) Quarterly 2) Before the start of each project phase 3) As updates occur 4) As needed 5) Monthly Functional Users 1) Human Resources Off-site 2) Status Meetings 3) Project Bulletin 1) Updates & timelines 2) Updates & accomplishments, open issues 3) Project Accomplishments, updates, training schedules, PS press releases 1) Quarterly 2) Weekly 3) Monthly General User Population 1) Project Bulletin 2) Self Service 1) Project Accomplishments, Update, training schedules, PS Press releases 2)Updates 1) Monthly 2) As needed Figure 3I: Write without hesitation.

Rapid Engineering Process R.E.M Pain/Pleasure Future Pace Planning R.E.M Tools Passion Triggers Ports Execute New Behavior R.E.M. Copyright MPI Change Mental Models Obtain Endorsements All Ports Rapid Engineering Process Mind Re-Engineering

R.E.M. Map Your Personal Life R.E.M. Plan  Engineer Your Life  Closing the gap on where you are now and where you want to BE  Identify what is it costing you to stay the same  Identify the game-plan – map the game  Specific triggers, tasks, people, action items  Detail R.E.M. complete in one day event  Capitalize on The Circle of Influence  You will have a GAME PLAN

POWERFUL STATES  Participants given homework assignment Power in Momentum  Identify a time when you were unstoppable! _________________________________________________________  Identify 3 ways you can model that behavior: _________________________________________________________  _________________________________________________________ _________________________________________________________ Figure 4b & 4c: Write as rapidly as possible without hesitation!

Provided in Full Day Event Write as rapidly as possible without hesitation Global Strategy Blueprint Figure 4E: REM The R.P.M. Plan

Life Plan Life Plan You Integrating Training Environment Pace & Lead Change Control Quality Cycle Testing S.M.M. R.E.M Vision Plan Execute Stress Benchmark Habit Change Mental Models P.O.M W.B.S. Rapid Process Model Master Mind Theory Who What When Quality Cycle Adjust Plan R.E.M. Copyright MPI Circle of Influence

PERSONAL EMPOWERMENT Self-esteem Responsibility/Accountability Knowledge/Information Skills/Training Trust Goals Values/Beliefs Eliminating Fears ENABLING OTHERS TO ACT EMPOWERED Coaching Encouragement Empathy Collaboration Trust Goals Values/Beliefs SUPPORTIVE ORGANIZATIONAL ENVIRONMENT Vision Supportive Measurements Dynamic Structures Continuous Learning Trust Culture S Y N E R G Y YOU Aligning Employee Empowerment with Corporate Goals Empowerment Model

You as the Center of Your Sphere of Influence

Behavior Modeling Business Intelligence Day to Day Detail Understanding Who, What, When & Why Influence Operational

The Magic of Persuasion  Beliefs and reality  Relationships  Visual clarity  Positioning the future  Integrity and trust  Rapport and communication  Flexible and skilled observer  Attention to details  Go beyond expectations

The Magic of Persuasion Influence  Handle resistance “I appreciate your point. What if.....”  No buts  See through their glasses  Their model of the world or issue  The power of metaphors  Utilize the NAC model, if appropriate  The Dickens Pattern

Maximize Your Sphere Of Influence by: Removing Barriers That Prevent Success  Lead-in words  If you were to...  Let’s suppose that...  Can you act as if...  Pretend that I am...  If you were me, what...  Act as if you were six months down the road...  Let’s suppose we had that information...  If you could change any part of...

Maximize Your Sphere of Influence

Personal Integration Live with Gratitude & Passion Success Happiness Constant Improvement Benchmark Environment You Expect More Conditioning Raise the Bar Platform To Perform Unique Methodology R.E.M. Sphere of Influence The Rules Engine Your Mind

Life Plan Life Plan You Integrating Training Environment Pace & Lead Change Control Quality Cycle Testing S.M.M. R.E.M Vision Plan Execute Stress Benchmark Habit Change Mental Models P.O.M W.B.S. Rapid Process Model Master Mind Theory Who What When Quality Cycle Adjust Plan R.E.M. Copyright MPI Circle of Influence Vision – Plan - Execute

Vision – Execute – Plan  Project Management System for Your Life  Rapid engineered methodology tools & disciplines  Life Entity Diagram - LEAD  Strategic Measurement Matrix – S.M.M.  Project Objective Matrix – P.O.M.  Detailed Operational Guide (DOG) - W.B.S. (work break-down structure)

Vision – Execution – Plan  It’s your destiny - human conditioning  What shaped you in the past that is controlling you NOW?  Get leverage with pain – pleasure  Targeting neuro breakthroughs  The power of association to direct your thoughts & behaviors (YOUR LIFE)  How your destiny is determined - YOU…

Leadership: The Real Test  Inspiring people to follow & collaborate  Leaders coach people to reach goals they perceive are beyond themselves  Leaders make it possible for teams to enjoy the process of tackling a difficult job and solving innovative solutions  Look at your Sphere of Influence  Are there other Gladiators

OBJECTIVESTRATEGYINITIATIVEPAYBACKS Est. First Year ROI Increase Revenue Define a disciplined Game Plan, Execute, Monitor and Constantly Improve process. Implement defined Processes to ensure execution and benchmarking. Increased Sales (TOTAL) $42.15MM Enhance Selling Enhance Customer Retention Leverage Our Customers “Maximize The Client Experience” Maximize our Sphere of Influence Enhance Management time, knowledge and effectiveness Risk and Cost Mitigation $42.15MM(TOTAL ROI) 1.8Portfolio Management 3.15Retail 1.2Wealth Management 36Commercial * See Detailed SMM (Strategic Measurement Matrix) Global Financial Operations Strategic Measurement Matrix Figure 6B: Write without hesitation.

Beliefs of Successful Leaders  Be Better than you were yesterday, and everyday you wake up  Always give more than you expect back  Delete fear from your vocabulary  See mistakes as dynamite learning experiences  “Baby Steps” are also valuable  Leverage every skill and everyone around you  Support your team no matter what and try to resolve differences immediately

Keeping the Momentum  Leveraging technology and human capital  Measurements: critical performance factors  Keeping Sphere of Influence alive and in the game  Risk analysis and assessments  The importance of consistent re-assessment  Internal “Consulting Brain trust”

Momentum  Participants given homework assignment  Power in Momentum Figure 6E: Mental Conditioning: Write without hesitation.

Success Conditioning 1.Manage my state for optimum learning - I will:  Stay playful & passionate  Consistently ask empowering questions 2.Focus on my outcomes and make precise distinctions about my outcomes 3.Remember the rules for success  What would happen if ??? 4.To win you must play!  Especially when it is not easy – stretch and consistently support my team 5.Invest a minimum of 10 minutes 2x a day – take checkpoints

Success Conditioning 6.Morning and evening questions 7.Practice new behaviors and expand 8.Learn by doing – by executing 9.Get several coaches 10.Ask more and innovative questions 11.Attach new skills to outcomes 12.Recognize you are accountable for the value you receive 13.Be Grateful and Enjoy Life

“What would happen if You could discover the strategies to achieve any goal You desire... NOW! ” Mary Ann McIlraith Maximum Potential International