IT Service Specification Synchronicity Carl Mattocks OASIS BCM TC,co-Chair ebXMLRegistry Semantic Content SC, co-Chair ITIL Knowledge Application Consultant, MetLife

IT Service Specification Focal Points n Reduce unneeded risk by providing proven techniques that enable a service oriented architecture and support enterprise agility and interoperability. n Allow business people the choice to think and communicate in business terms n Help managers communicate precisely their business goals among heterogeneous partners as well as layering the appropriate steps that must be applied for a project to succeed

Business Goals of Deploying a Standard n Reduce Dependency on Proprietary Solutions n Decrease Time-to-Market n Decrease Expenditure on Analysis n Decrease Development Cost n Reuse Component Interfaces n Utilize Knowledge from Community of Practice n Increase Ease of Vendor Interaction

Benefits of Employing IT centric Service Standard n Reduction of IT Costs n Improved Quality of IT Service n Improve Alignment with Process Partners n Service that meets Business, Customer and User demands n Happier Auditors

Formal Specification of a Shared Conceptualization n Operational Data specification l Info Processing described with Templates & Controlled Vocabulary Terms n Ontological Concepts specification l Definition of notions embedded in vocabulary terms and template structure n Representation Language specification l Used by authors to write ontologies

Service Management Business Applications Assurance Access Gateway Workflow Exchange Back- End Enterprise Information Services Layer - EISL Front- End DCR Collaboration Apps Web Browser Client TelephoneWireless Financial Budget Management Configuration Management Release Management Capacity Management Incident / Problem Management User Interface - Presentation DCW Registry Repository DCD SOA Warehouse Agent

Motivation Time People Specifications Schema Workflow Contract Directory Services Presentation Artifact relationships Data/Codes Services/Functions Network Source: BCM Core Components Core Components WSDL XForms Transport Routing, Packaging Transport Routing, Packaging Collaboration Partner Agreements- CPA Collaboration Partner Agreements- CPA MSH SOAP Messages Roles Collaboration Partner Profiles - CPP Collaboration Partner Profiles - CPP Nouns Events Template engine Rules Verbs Content Assembly Mechanism - CAM Content Assembly Mechanism - CAM BP Specification Schema BPSS BP Specification Schema BPSS Process Semantic Interoperability Standards Stack (OASIS- CAM, BCM, SAML, ebSOA, BPEL …………………. ) eFolder Templates : Organizing and Orchestrating Loosely coupled applications (ebXML, WS) ACORD

n V1 Standard May 2006 n SC Work l ERP / e-Folders n Norwegian Electronic Process work n Home Healthcare services and Building and Construction Maintenance n New Work l BCML n Framing language that will use 'service bridges' to ensure information used by one SOA artifact is accurately communicated to the other BCM layers l BCMO n Ontology for eBusiness that resides in the Concept layer to ensure semantic synchronicity across all BCM layers OASIS BCM TC Work Status