Morale and Welfare Presentation to Logistics Officers Borden, ON – 12 November 2015 Commodore Mark B. Watson Director General Morale and Welfare Services

What CFMWS does for YOU Personnel Support Programs (PSP) Retail Services (CANEX) SISIP Financial Casualty Support Management (DCSM) Military Family Services (MFS) Support Our Troops program Canadian Defence Community Banking Program (CDCB) Canadian Forces Appreciation Program CFOne Card 2

Approximately 4,000 “Staff of the Non-Public Funds, Canadian Forces” – Number increases due to casual employment, esp. in summer – 1,781 full time, 777 part time, 1,004 casual, 436 temporary staff – 42% CAF affiliation (Retired and/or Family) 206 Canadian Armed Forces members 153 National Defence public servants 1,000 at Military Family Resource Centres (locally employed) Plus many, many volunteers 3 Defence Team – Morale & Welfare

Organizational View 4

NPP / Public Financial Components 5

Morale and Welfare Services Directory Choose the description that best matches you from the list of categories. View the full catalogue of CFMWS services that may benefit you and follow the links to learn more. Answers one simple question: What services are available to YOU? 6 Visit:

PSP 7 Military Fitness Military Sports Health Promotion Human Performance Messes Community Recreation Special Events Speciality Interest Activities (Golf, Curling, Marinas, etc) Newspapers Deployment Support Deployment Resources Community Gateway (NPP Web Local B/W/U portal)

PSP – DFIT.CA Proposed Reactive Interface and Mobile Site Coming in

PSP – FORCE Incentive Program Merit based recognition of top performers 9

PSP Services Available to RCN Satellite TV to ships when along side (Esquimalt/Halifax) – Canadian Forces Radio and Television (CFRT) no longer exists Fitness/Sports/Rec Coordinator for deployed ships (by request to D Mar Pers) Amenities for deployed ships (DVD’s, magazines, etc.) and misc material for Canada Day and Holiday season $25k allowed for Fitness/Sports/Rec equipment for deployed ships Financial assistance to upgrade fitness equipment (for deployments of 6 months+) Fitness Kit available on both coasts for ships from local PSP team DFIT.ca personalized fitness prescription, available to all FORCE Incentive / FORCE test and remedial training for all naval personnel Developing Assessment Centres for clearance divers and naval boarding parties 10

is YOUR MILITARY STORE! (No Interest Credit Plan, CANEX Rewards Program) Also offers: The Personal Home & Auto Insurance Home Heating Oil Rebate Program Online capability now available at CANEX.ca 11 Commercial Services Quality products and services, competitively priced! NEW

12 Commercial Services – CANEX CANEX.ca – Delivering a consistent and familiar shopping experience ̶Featuring Pride of Association Kit Shop merchandise, Military affinity products & programs and brand name merchandise with extended aisle (certain categories) ̶Free shipping (with exceptions) and flexible options ̶Mobile friendly TACTIX Boutiques with Kit Shops and Pride of Association merchandise ̶Elite line of clothing and accoutrements No Interest Credit Plan ̶12, 24 or 36 month plans (No money down, not even the taxes), ̶12 month payment plan: no hidden handling or administration fees (24 months: 2% ; 36 months: 3%) National vendor partnerships ̶Tim Hortons, ARAMARK (Food Services), OK Tire, Pizza Pizza, Subway

WE OFFER: Term Life insurance Financial planning CAF Savings Plans Financial counselling Financial education Travel insurance Online learning centre NEW 13 Commercial Services – SISIP Our insurance and financial products cost less than the industry standard! NEW

14 Commercial Services SISIP Financial Comparative costs: SISIP FinancialIndustry Standard Financial Planning (No commission) No fee option since 1 JAN 2015 $6 - $12/month (depending on rank), includes e-filing one basic income tax return Approximately $100/hour 1 or 1% - 3% of assets under management 2 $59 for one basic income tax return 3 Financial Counselling (Confidential) Free Approximately $120 4 / session or enrollment Fee of 15% of total debt + monthly charge of $50 + cancellation fee 5 Term Life Insurance ($100,000 in coverage / 25 year old male / non-smoker) $6/month Varies $11 - $13 /month 6 1 CBC News (April 2012) / MoneySense Magazine (October 2012) 2 moneysense.ca – Where to find a fee-only Financial Planner 3 H&R Block 4 Credit Canada 5 debtfreesolutions.ca – Consumer Credit Counselling sample contract 6 Compulife Software Inc.

Visit your local Integrated Personnel Support Centre (IPSC) Return to Duty Program Casualty Administration and Advocacy Peer Support Outreach & Education 15 Joint Personnel Support Unit (JPSU) “Caring for our own”

Military Employment Transition (MET) Development of Canada Company MET Program web portal (one stop shop) - a national program that supports transitioning CAF members MET will improve the transition experience by: – Aligning skills, knowledge and experience of transitioning CAF members with needs of employers – Connecting members and Veterans with employer partners across Canada Tim Horton’s Franchisee 16

Prince’s Charities-Operation Entrepreneur: Based In Business (BIB) with Memorial University, Enactus and Canadian Youth Business Foundation Prospect: Work: Sustainable Job Placement Pilot Project H2H: Helmets to Hardhats Association of Canadian Community Colleges (ACCC) The Canadian Franchise Association: Military Veterans Program Forum for International Trade Training (FITT) In addition to previously mentioned programs and services, the following are specifically for ill and injured members of the Reg and Res force: Vocational Rehabilitation Program – Serving Members (VRPSM) Priority Hiring – Public Service Integrated Transition Plan 17 Transition Services

Support Reserves and their families who face issues that arise due to conditions of service (i.e. mobility, separation, risk) Mental health support Child care Access to health care Spousal employment 18 Military Family Services Community integration Transition support Education transitions Special needs of loved ones

Community Capacity Knowledge & Skills Communications Employer Network Awareness Material Mobile Careers Entrepreneurship Training Web Training Publications (Print & Online) MFRC Network Development Community Influencers HERCS Employment Opportunity for Military Families 19

Health Care Initiatives Calian – One of Canada's largest health services companies – Providing access to medical clinics and family physicians across Canada to military families – Pilot launch – Winnipeg (June 2015), followed by Toronto, Halifax, and multiple locations – No cost to families or CAF/DND Op Family Doc – NCR-MFRC partnership with Academy of Medicine Ottawa to connect military families with primary healthcare providers – 1400 families successfully matched with 54 clinics – No cost to families or CAF/DND 20

Support Services for Medically- Released Veterans & Families November Joint VAC/DND Announcement TBS Approved: $10.1 M/4 years To use existing support network of care: MFRCs, Family Info Line and FamilyForce.ca 7 pilot sites (Esquimalt, Edmonton, Shilo, North Bay, Trenton, Valcartier and Halifax) to offer support for 2 years post release to medically-released veterans and families In place by 1 October

Military Family Resource Centres Located on 32 Bases/Wings/Units in Canada Family Information Line (FIL) 24/7 bilingual, confidential service Information – Referral – Crisis Support For and about Canadian military families 22 Military Family Services

$22M has been received since 2006 from personal contributions to SOT Fund, proceeds from third party events, contributions from external charities/foundations 23 Support Our Troops Program Military Families Fund Provides individual and family support to the CAF community (>2000 families) Soldier On Fund Contributes to a healthy, active lifestyle, funded a wide range of programs Hospital Comforts Fund Basic amenities for hospitalized members Op Santa Claus Gift package for deployed members over holidays Boomer’s Legacy / Natasha’s Wood Fund

Supports former and currently serving members with a mental or physical injury/illness to adopt an active lifestyle through sport and recreation. Over $2.3M has been disbursed to provide access to equipment, training and events $3.5M has been raised by donations from Canadians, corporations and other organizations 24 Soldier On Fund

25 SOT Financial Support Canadian Forces Personnel Assistance Fund (CFPAF) Merged into the Support Our Troops program Over 2400 members and families helped Reserve Force members now have access to all SOT support vehicles – Individual financial assistance – Access to programs: camps, scholarships, grants Scholarships 9 scholarships awarded in fall x $10K to be awarded annually

Proudly served by BMO Bank of Montreal Offers discounted banking plans, competitive mortgage rates and SOT MasterCard to meet Reserve lifestyle and needs Student Line of Credit – Replaces previous CFPAF Education Loans – Up to BMO’s preferred (employee) rate – For full & part time students Canadian Defence Community Banking Program (CDCB) 26

Variety of discounts to CAF Reserves and their families in recognition of your sacrifice and dedication. You can save at more than 26,000 locations locally, nationally and worldwide Travel and leisure / Everyday discounts CF R&R Club provides access to 3,500 accommodations in 80 Countries starting at $369 USD per week, to cruise lines, airlines, and 3,000 US golf courses at guaranteed low prices. 27 CF Appreciation Program

CF R&R Club – Examples: Visit: Silver Lake Resort, Kissimmee, Florida 7 nights/$369 USD Barnsdale Country Club Rutland, England 7 nights/$369 USD Wyndham Ka'eo Kai Kauai, Hawaii 7 nights/$369 USD 28 CF Appreciation Program

CF Appreciation Program Examples: Wyndham Hotels: up to 20% off the “Best Available Rate” at participating locations Honda: $500 cash back across Canada Air Canada/West Jet: Waive to up to 3 pieces of checked baggage with Air Canada, 4 pieces with WestJet VIA Rail: 25% discount on best available rates Cineplex and Landmark tickets: 23% discount on general admission...and much more! 29

CFOne Card 30 GET YOURS TODAY! Confirms that you are a member of our One Community – One Million Strong Currently provides access to: CANEX Rewards Program (the program that rewards you for shopping at CANEX) CF Appreciation Program (the official discount program of the Canadian military community)

Become familiar with MWS operations Complete the NPP Fundamentals Certification and read the CDS’s Guidance on NPP Advocate for Public to fulfill its obligation to support MWS operations Promote NPP and MWS operations to your leadership, colleagues and stakeholders 31 Logistics Officer Role More information at

Questions? 32 More information at