1. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Morale & Welfare Services: Existing and Future Eligibility of Serving and Former RCMP Steven R. Fash Chief of Staff

2. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Agenda Director General Personnel Family Support Services (DGPFSS) Vision Canadian Forces Personnel Family Support Services (CFPFSS) – Who we are Morale & Welfare (MW) Eligibility Categories Services Available to serving and former RCMP (Existing & Future) Upcoming Plans Potential Areas of Interest

3. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Make Canadian Forces Personnel Family Support Services (CFPFSS) one of the strongest military Morale and Welfare organizations in the Western world by providing programs that provide widest possible benefits to the greatest number of serving and former service personnel and their families: One Community, One Million Strong Director General Personnel Family Support Services (DGPFSS) - Vision

4. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFPFSS – Who we are Canadian Forces Personnel Family Support Services (CFPFSS) = Morale & Welfare (MW) Responsible for: –administering Non-Public Property on behalf of the Chief of the Defence Staff (CDS) –Delivering selected public morale and welfare programs, services, and activities to eligible members and their families on behalf of the Chief of Military Personnel (CMP) 5000+ employees on bases/wings/units and HQ in Ottawa ensure that the Defence team receives the MW services they deserve.

5. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Military Family Services Program Military (MFS) Organizational View Casualty Support Management (DCSM) Chief Military Personnel NPP Fin (CFO) NPF HR (VP HR) NPP IM/IT(CIO) Non-Public Public Staff of NPF CEO NPF Chief of the Defence Staff Managing Director NPP DGPFSS Pers Support Prog (C PSP) ASD Coordination M&W in Family Services Alternate service delivery: Public funding delivered through Non-Public Property Commercial Services - Retail, Fin & Insurance (CANEX/NATEX, SISIP FS)

6. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFPFSS Programs & Services Commercial Services –CANEX –SISIP FS DCSM (Casualty Support Management) Military Family Services PSP (Personnel Support Programs) Corporate Outreach & Initiatives –Canadian Defence Community Banking –CF Appreciation –Sponsorship –Support Our Troops Funds Support Divisions –Finance –Human Resources –Information Services

7. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Scale of Operations Total $713M (19.5% Public / 80.5 % Non-Public) Public Funds SISIP Financial Services ($280M) CANEX Retail ($52M) Messes ($24M) Base / Wing / Reserve Unit Funds ($77M) C108 ($25M) C109 ($88M) Central Fund ($124M) Assistance Fund CFPAF ($17M) DCSM ($26M) NPP net worth / publicly funded expenditures FY2011-12 } CANEX 2011-12 Revenues: $135M SISIP FS 2011-12 Revenues: $77M

8. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES MW Service Eligibility Categories Serving RCMP Existing Category: A-PS-110/0001 lists current members of RCMP and their families as CANEX Authorized Patrons Future Category: Extended Security & Defence Team/Families (refers to uniformed and civilian police officers within the RCMP (and families) Services available to RCMP members and their families will remain the same.

9. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Former RCMP Existing Category: Currently not listed as eligible patrons Future Category: Pensioners – Former RCMP in receipt of an annuity and their families Once implemented, former RCMP members and their families will have access to selected Morale & Welfare Services. MW Service Eligibility Categories

10. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Overview: Services Available to RCMP – CANEX – PSP Community Recreation – PSP Specialty Interest Activities – Messes – Canadian Defence Community Banking – CF Appreciation (Former RCMP not eligible now or in future)

11. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CANEX Shop at CANEX: Retail Stores, Grocery Stores, ExpressMarts, Concessions, E-commerce No Interest Credit Plan (Existing & Future: Serving RCMP only, not families) The Personal: Home and Auto Group Insurance Home Heating Oil CANEX Loyalty Program (Future: Former RCMP eligible)

12. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Recreation Services Access to: –Fitness and recreation facilities (membership fee) –Recreation programs and activities (registration fee) –Community recreation equipment rental –Contests (DND Photography Contest) –Special events Services vary by Base/Wing. Visit: www.cfgateway.cawww.cfgateway.ca (Future: Former RCMP eligible)

13. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES PSP Specialty Interest Activities Access to: –Golf – Marinas and Sailing –Campgrounds and Cabins – Rod and Gun Clubs –Horseback Riding – Skiing –Curling – Skeet Shooting Services vary by Base/Wing. Visit: www.cfgateway.cawww.cfgateway.ca (Future: Former RCMP eligible)

14. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Messes Serving and Former RCMP may be invited to join as Associate Members Rent facilities for private function with the support of a sponsor

15. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Newspapers PSP publishes 17 Canadian Forces Newspapers: provide news of interest to members of the Defence team and their families. Subscriptions available Advertising opportunities available

16. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CDCB Program Proudly served by BMO Bank of Montreal Discounted banking plans (Unlimited banking only $5.45/mth, savings of $8.50/mth) Senior discount (55+): FREE Competitive mortgage rates Visit: www.cdcb.cawww.cdcb.ca (Serving & former RCMP eligible)

17. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CF Appreciation Official discount program of the CF –Includes 2,000 distinct industry partners at more than 26,000 locations locally, nationally and internationally CF R&R Club –linked to US Armed Forces Vacation Club –Access 4,000+ accommodations in 100+ countries –Opportunity to enjoy vacations at popular destinations around the world (Starting at $369 USD per Week) Visit: www.cfappreciation.cawww.cfappreciation.ca (Serving RCMP/families only)

18. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Upcoming Plans

19. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES DFIT.CA Allows user to generate running regimen, training regimen or view training calendar Create personalized training regimens Training programs focus on fitness required for operations

20. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Project FORCE Fitness for Operational Requirements of CF Employment 1.Sand bag liftstd: 3 min 30 s 30 consecutive lifts of a 20 kg sand bag to a height of 91 cm, alternating between left and right sand bags separated by 1.25 m. 2.Loaded shuttlesstd: 5 min 21 s Complete ten 20 m shuttles alternating between a loaded shuttle with a 20 kg sand bag and unloaded shuttles, for a total of 400 m. 3.20m rushesstd: 51 s Starting from prone, complete two 20 m shuttles sprints dropping to a prone position every 10m, for a total of 80m. 4.Sand bag pullstd: complete Carry one 20 kg sandbag and pull four on the floor over 20m without stopping. Launched 4 Mar 2013 Defining a new generation of fitness testing -Looks / feels Like the job -Minimal equipment (sand bags) -Objective testing -Equal total physical work for all -Functional movements

21. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES CFOne The CFOne card will be the one card eligible members need to access CFPFSS Morale and Welfare Services. Confirms cardholder is part of the Defence Community “One Community, One Million Strong” Multi-Phased Approach –Phase 1: (2013) access to the CANEX Loyalty Program and CF Appreciation Program –Future Phases: expanded to include access to PSP recreation services; administration of Mess fees, access to clubs and activities, as well as other MW services. –Note: Former RCMP will only be eligible for the CANEX Loyalty Program. A $5 fee will apply.

22. CANADIAN FORCES NON-PUBLIC PROPERTY BIENS NON PUBLICS DES FORCES CANADIENNES Potential Areas of Interest HR Accounting Services (Clubs/Messes) Family Resource Centres CF Appreciation Program DFit.ca