State of Illinois Illinois Department of Human Services 1

DHS: Towards an Integrated Framework 2 LEVEL OF ENGAGEMENT Basic Supports (Food, Housing, Cash Assistance) Development & Early Intervention Rehabilitation Supports Disability & Treatment DEVELOPMENTAL PRENATAL CHILDREN YOUTH ADULTS DEATH PRENATAL & FAMILY SUPPORTS EARLY CHILDHOOD DEVELOPMENT AND INTERVENTION POSITIVE YOUTH DEVELOPMENT& INTERVENTION ADULT SUPPORT SERVICES Division of Human Capital Development Division ofCommunity Health & Prevention Division of Rehabilitation Services Division of Developmental Disabilities Division of Alcohol and Substance Abuse Division of Mental Health

Safety Net and Basic Supports– Basic cash, medical, housing, food assistance and work supports to our state’s most vulnerable families Prevention and Early Intervention for Children and Youth Community Integration and Maximum Independence for Illinois residents with physical, cognitive and developmental disabilities Resiliency and Recovery for Illinois residents struggling with substance abuse and mental illness DHS: OUTCOMES 3

Performance Measures: D IVISION OF H UMAN C APITAL D EVELOPMENT – P ROVIDING A S AFETY N ET 4

G ROWING D EMAND /D ECREASING S TAFF L EVELS 5

Budgeting for Results: IDHS Implementation Identify Funding Connect Funding to Programs Compile current measurements 6 Performance Based Contracting Outcome Based Management Initial Assessment

Compile Current Measurements in Program Logic Format OUTPUTS – Who? Where? – What? – How Well? OUTCOMES – So what?; What was the benefit to the individual or family? IMPACT – So what?; What was the benefit to the society, region or state? 7

Compile Current Measurements Performance Measures: What do we do and how well do we do it? 8 Outputs Population & Sites Population Reach Client Characteristics Location Services Types of Services Units of Service Unit cost Quality Error Rates Client Satisfaction Certification

Compile Current Measurements in Program Logic Format OUTCOMES – So what?; What was the benefit to the individual or family? IMPACT – So what?; What was the benefit to the society, region or state? 9

Compile Current Measurements in Program Logic Format 10

Budgeting for Results: IDHS Implementation Identify Funding Connect Funding to Programs Compile current measurements 11 Revise Contract to require performance reporting Include explicit measurements in each contract Review and Refine Measurements & Monitoring Performance Based Contracting Outcome Based Management Initial Assessment

Division of Alcohol and Substance Abuse – PBC Dashboard Sample Page 12

Review and Refine Measurements Improved Performance and Outcome Measurement National and federal indicators Evidence/research based indicators Philanthropic partners Provider partners Other state’s performance dashboards 13

Budgeting for Results: IDHS Implementation Identify Funding Connect Funding to Programs Compile current measurements 14 Revise Contract to require performance reporting Include explicit measurements in each contract Review and Refine Measurements & Monitoring Define Program Logic Models Improve Performance & Outcome Indicators Refine Tracking & Reporting System Performance Based Contracting Outcome Based Management Initial Assessment

Linking Investments & Outcomes Appropriation Investment Program/Initiative Performance Indicators Priority Outcome Budgeting For Results - IDHS Perspective