Web Access

Overview  Purpose  Prerequisites  Install Components  Enable Virtual Directories  IIS Configuration & Security  Troubleshooting

Purpose  Allow access to the central database from any location using an Internet browser  Enable “Web” driven components eg: Dashboard and Reporter  “Cut-down” access for Partners and Customers sub-sets of the Database

Prerequisites  IIS 6.0, 7.0 and 7.5 .Net Framework 2.0  Maximizer Database Server  MS SQL Access from IIS Server  64-bit option  For Application see KB#  For IIS 7 see KB#  For IIS 6 see KB#314443

Install Components .Net Components will self-install  Choose IIS Components at same time as Maximizer Server  If co-existing on the same machine  If at a later time an un-install and re-install will be needed  Start Maximizer Server Install on separate IIS Server  Do not choose Maximizer Server component  When prompted enter the Database Server location  Enter the ‘hostname’ user’s will use to access these IIS Components  If using both Intranet and Internet access you will need to consider ‘LAN’ user DNS/Hosts File alteration

Install Components  Choose the IIS Web Site to create the virtual directories under  Usually the Default Web site and Ports are OK for average installs  Consider a separate (new) Web Site for servers with Share Point enabled as there can be.Net version conflicts.  In this case you will need to specify a different port number or host header  To further isolate the code also create and set all Maximizer Virtual Directories to a separate Application Pool

Manually Enabling Virtual Directories  Within each Virtual Directory find the file Web.Config  Edit this file within Notepad  Find the line below:  Edit this to be:  Find the line:  Edit this to be: ” />

IIS Configuration & Security  Make sure ASP.Net 2.0 is enabled under “Web Service Extensions”  Special steps are required for XP, see MS KB  Confirm general access to IIS “Under Construction Page”  Require Anonymous Access to be enabled  IUSR_ account must have sufficient rights to local file system and MS SQL  SSL and NT Authentication can be added “over the top” as per usual IIS configuration

Troubleshooting  Check the URL  Internal and external IP  FQDN and NetBIOS Name  Test directly on the IIS Server and work outwards  Can Server be pinged  Is IIS running? Try IIS reset or reboot  Do other Maximizer Portals on the IIS Server work  Do any other other websites on the IIS Server work?  Check Windows Event Log for IIS and ASP.Net Errors  Test a simple HTML page and setup a Virtual directory