TEXAS A&M UNIVERSITY LIBRARIES Colleen Cook, Texas A&M University Martha Kyrillidou, Association of Research Libraries.

Slides:

Advertisements

Similar presentations

Researchers and academic libraries Alma Swan Key Perspectives Ltd Truro, UK Quebec universities libraries sub-committee conference, Quebec, 9 May 2008.

Advertisements

Who needs libraries anyway? Researchers use of academic libraries and their services Alma Swan Key Perspectives Ltd Truro, UK Research Information Network.

Integrating Library Resources into the Course Development Process at an Online College ©2009 The Sheridan Libraries of The Johns Hopkins University Inspiration,

ARL Library Investment Index: why is it important? Chania, Crete, Greece May, 2009 Presented by Brinley Franklin Martha Kyrillidou Colleen.

MAIN MESSAGE key reasons enumerated ->please read speaker notes Research. Report. Reposit. Deposit your scholarly research - it’s as easy as 1, 2, 3 id.

Common Statistics Programs and Projects in Canadian Academic Libraries Sylvie Belzile Université de Sherbrooke Statistiques de bibliothèques au 21 e siècle:

LibQUAL+ The Arizona State University Libraries’ Experience.

Y.Pancheshnikov, ACRL, 2003 Course-Centered Collection Evaluation in the Agricultural Sciences for University Instructional Program Reviews Yelena Pancheshnikov.

Ontario University Library Consortia Activity Ontario University Library Consortia Activity Gwendolyn Ebbett Dean of the Library University of Windsor.

Using Assessment Data to Improve Library Services Christopher Stewart Dean of Libraries, Illinois Institute of Technology Charles Uth, Head of Collection.

Tailoring Technical Services Data to Fit the Changing Needs of Academic Liaisons Heath Martin & Ashley Tussing University of Kentucky Libraries OVGTSL.

Colorado State University Libraries Where we are, Where we're going

DigiQUAL™ Regrounding LibQUAL+® for the Digital Library Environment: An Analysis of the DigiQUAL® Data Presented at 9 th Northumbria by.

The Former Library Collection Group One. Our Team CHIU, Ha Lin MIN, Seyoung NUR Azura Tajudin PAU, Annabelle PRIYANTO, Ida Fajar WANG, Peishu.

ARL strategies, tools and projects that demonstrate the value of the library in the academy 20 th Pan Hellenic Conference of Academic Libraries.

Standardisation of library statistics Standardisation of library statistics Roswitha Poll Chair of ISO TC 46 SC 8: Quality – Statistics and performance.

African Librarianship and the Academic Enterprise Prepared By: Kay Raseroka Director: Library Services University of Botswana.

Glasgow, Scottland May 24, 2010 ITEM SAMPLING IN SERVICE QUALITY ASSESSMENT SURVEYS TO IMPROVE RESPONSE RATES AND REDUCE RESPONDENT BURDEN: THE “LibQUAL+®

TAMU 2012 Enrollment Undergrads40,100 Graduates9,600 Professional527 Faculty3,810 TAMU HSC 2012 Enrollment Undergrads206 Graduates959 Professional1,121.

ARL perspectives on accuracy in web analytics reporting on digital libraries CNI Fall 2013 Task Force Meeting Washington, DC December 9, 2013.

ARL Statistics Webcast December 4, :30 – 3:00 p.m. EST.

23-24 February 2006 Sharing Best Practices among Universities - Thessaloniki, Greece 1 UOM Library Sharing Best Practices Anna Fragkou UNIVERSITY OF MACEDONIA.

Alice’s Adventures in LibQual-Land Kitty Tynan Assistant Director for Public Services CUA Libraries All illustrations from The Victorian Web: A Tenniel.

Overview Rutgers University Libraries Marianne I. Gaunt VP for Information Services & University Librarian March 1, 2012.

Outcome Assessment Tools for the Library of the Future ACRL Conference 2005 April 7, 2005 Minneapolis, MN Martha Kyrillidou Director, ARL Statistics.

TEXAS A&M UNIVERSITY LibQUAL+ ® Training Practical Lessons Drawn From Ten Years of Library Service Quality in a Research Library ALA Boston Midwinter 2010.

Types of Assessment Satisfaction of the customer. Satisfaction of the worker. Workflow effectiveness and speed. Service delivery effectiveness and speed.

Getting Staff Involved in Assessment at the University of Connecticut Libraries Brinley Franklin 17 August 2009.

Guerrilla Assessment: A practical approach to Library Impact and Value

13 September 2012 The Libraries’ Role in Research Data Management: A Case Study from the University of Minnesota Meghan Lafferty, Chemistry, Chemical Engineering,

ARL Analysis – Briefing #4.b All Graphs Pat Burns, Interim Dean 2/5/ ARL Briefing #4.b.

From ARL Profiles to Questions for the ARL Supplementary Statistics? ARL Survey Coordinators and SPEC Liaisons Meeting Washington, DC June.

Login / Upload / Share Deposit your scholarly research - it’s as easy as 1, 2, 3 MAIN MESSAGE key reasons enumerated ->please read speaker notes id / who.

ARL Statistics and Measurement Library Assessment Thessaloniki, Greece June 13-15, 2005 Brinley Franklin, University of Connecticut Martha.

RKA ILL Implications in a Bookless Library: Needs, Strategies and Solutions Kathryn Miller 2015.

Science Librarians in the 21 st Century Michael Leach Harvard University

Group. “Your partner in developing future Lifelong Learners” UROWNE UNIVERSITY LIBRARY.

ARL Statistics In recognition of Kendon Stubbs’ contributions Webcast Washington, DC October 9, 2003 Martha Kyrillidou Senior Program Officer.

LibQUAL+™, Libraries, and Google™ CNI Spring 2005 Task Force Meeting Washington, DC 4/4/2005 Martha Kyrillidou Fred Heath Jonathan D. Sousa old.libqual.org.

College Library Statistics: Under Review Teresa A. Fishel Macalester College Iowa Private Academic Libraries March 22, 2007 Mount Mercy College, Iowa.

Measuring Library Services Initiative to Recruit a Diverse Workforce Leadership Symposium San Antonio, TX January 21, 2006 Martha Kyrillidou.

When the Evidence Isn’t Enough: Organizational Factors That Influence Effective and Sustainable Library Assessment Steve Hiller University of Washington.

UConn Libraries at a Glance Storrs campus hub is the Homer Babbidge Library with satellite libraries including Music & Dramatic Arts, Pharmacy and the.

MODS Meets Manakin: Innovations in the Texas Digital Library’s Thesis and Dissertation Collection Brian Surratt 06/09/06 ETD 2006 Québec City, Canada

Preserving our Past: Creating our Future A Proposal Group #4.

Research libraries (in general) would see the most benefit from multi-institutional models for: Redefining Libraries as Multi-institutional Entities Results.

Le New Measures Initiative de l’American Library Association (ARL) A CREPUQ 1 février 2005 Montreal, Canada Martha Kyrillidou Director, ARL.

Persuasive Proposals for Increasing Your Electronic Resources and Services Virginia Cairns Jan Lewis ERIL conference Feb. 23, 2007.

MINES for Libraries™ Presented by Martha Kyrillidou Director of the ARL Statistics and Service.

The new collection development Planning and assessment to promote innovation Daniel C. Mack Associate Dean, Collection Strategies and Services University.

Speaking the Same Language Serials Standards and e-Resource Data Interactions Diane Hillmann Cornell University.

HATHITRUST A Shared Digital Repository HathiTrust Large Digital Libraries: Beyond Google Books Modern Language Association January 5, 2012 Jeremy York,

The Gutenberg-e Online History Project Changing Roles of players and implications for scholarly communication.

Integrating Library Collections and Services in Learning and Teaching Oya Y. Rieger Cornell University Library Ithaca, NY USA.

Old.libqual.org LibQUAL+ TM : A Total Market Survey Duane Webster ARL Executive Director January 2004 San Diego, CA.

of Research Libraries Where's the Money Libraries … Going, Going, … Martha Kyrillidou SSP 25th Annual Meeting, May 28-30, 2003,

Using LibQUAL+ to Rethink Public Services June 2003.

LibQUAL+ ® Survey Results Presented by: Martha Kyrillidou Senior Director, Statistics and Service Quality Programs Association of Research.

Our 2005 Survey Results. “….only customers judge quality; all other judgments are essentially irrelevant” Delivering Quality Service : Balancing Customer.

Mary Panko, PhD. Unitec Institute of Technology, Auckland, New Zealand

Webmetrics Workshop American Library Association Chicago, IL June 24, 2004 Martha Kyrillidou Director, ARL Statistics and Measurement Program Association.

On-premises Library vs. Google® Usage Patterns

Data Collection and Beyond Assessment at the U.Va. Library

Charleston Conference

Martha Kyrillidou, Director, ARL Bruce Thompson, Texas A&M

Research & Instructional Services

Describing the Research Library of the 21st Century: the Association of Research Libraries’ (ARL) Profile Presented by Colleen Cook Martha Kyrillidou Chania,

Digital Repositories The management of learning objects

LibQual+ Survey Results 2002

Collecting Library Statistics for Management Decision-making

Presentation transcript:

TEXAS A&M UNIVERSITY LIBRARIES Colleen Cook, Texas A&M University Martha Kyrillidou, Association of Research Libraries

TEXAS A&M UNIVERSITY LIBRARIES ARL New Measures toolkit, StatsQUAL: LibQUAL+, ClimateQUAL, MINES for Libraries ARL descriptive statistics

TEXAS A&M UNIVERSITY LIBRARIES What distinguishes a research library today?

TEXAS A&M UNIVERSITY LIBRARIES Call for qualitative data Too limited by descriptive statistics Profiles Timeframe < 5 years

TEXAS A&M UNIVERSITY LIBRARIES Collections and services The special role of Special Collections Collaborations a key means to success Physical spaces for teaching and learning primarily geared for undergraduates How to describe value to the institution

TEXAS A&M UNIVERSITY LIBRARIES Instruction and information literacy Digital collections & institutional repositories Assessment Service quality – listening to users Innovative means of providing access and website issues

TEXAS A&M UNIVERSITY LIBRARIES Open access Scholarly communication Google Copyright

TEXAS A&M UNIVERSITY LIBRARIES In addition to “Reference transactions” : Virtual chat sessions, consultations Move to substitute titles for monographic volume and serial subscription count to reflect depth of content Interlibrary loan borrowing, lending

TEXAS A&M UNIVERSITY LIBRARIES Ability to describe strengths & contributions signaling value to the institution in an open-ended fashion: To tell a story Timely, easily changeable Taken together cover the gamut of ARL services, collections, contributions Subjective

TEXAS A&M UNIVERSITY LIBRARIES Not numbers (some people, some provosts want them) – can’t rank, discern differences statistically Are not simple, easily assimilated counts Not objective Are not represented easily in numbers and tables – require more intellectual energy to digest, draw conclusions

TEXAS A&M UNIVERSITY LIBRARIES As a source of self reported data useful to others for comparisons, best practices and vicarious learning As a source of mining possible new variables to use in descriptive statistics

TEXAS A&M UNIVERSITY LIBRARIES